Did you initial referral bonus post?

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My referral bonus posted a few days after my referred friend was approved but the 3x not posting.

Have the exact same issue. Have to wait up to 6-8 weeks for an investigation which for this offer is not helpful. I don't need the points to post daily, even if it takes 8-12 weeks that is fine but I do want confirmation that I will get them if I move all my spending to this card.

Yes, referral posted but not the extra 3x MR.

Oddly, I received an email yesterday from Amex confirming my referral bonus (even though my referral went through back on Oct. 21). Still no indication of the 3x points posting on my account, though. (Glad to have the email evidence of the referral though!)

Interesting. I got the email on 10/29, the day my P2 signed up for Gold. I referred from my Gold to get the extra 3x plus 25,000 MR. I love that she can use her AU on my Gold account for 3 months and that they gave her 6 months to hit the $5k for 60,000 MRs. If it had been the normal 3 months, that would have meant giving up 15,000 MRs to have her hit her spend, but now she can do it after my 3 months of 3x extra expires.

Also, I am seeing the 3x extra points show up, with a slight delay and something I've never seen before. It looks like they take the spending by day, add up the spend for that day, and then have a single line item with 3x for that day's spend. Makes it really hard to audit to see if you've gotten what you earned, especially if you have a lot of transactions...

Yes, I'm seeing this too. At this point I have no idea how to audit it either without herculean effort of figuring out how many days delayed the bonus generally posts, counting the days since P2 was approved, subtracting the lag time, calculating total spend during that period, adding up the dozens and dozens of bonuses, and then comparing that to my total spend. Anyone figure out a better way to do this, or are we stuck basically trusting Amex to get it right?

I haven't got the time to do a full audit because I've used the card so heavily.."Your December 2020 rewards activity on this American Express Gold Card: 226,xxx points"

What I have done is spot check half a dozen days and the numbers matched.

DId anyone else fail to get the bonus? I definitely referred using the offer but Amex are saying I didnt have the 3x offer on my account and are refusing to honor Anyone in the same boat? Anyone have any advice on what I can do?

i know this is a long time since, but i had a similar situation. i got the lump sum referral bonus right after i referred someone during the promo period, but i wasn't seeing the 3x. i called and an agent confirmed that i had the offer on my account.

then the issues started.
i got the same answer about ~8 weeks etc. and i continually asked for investigations and the works. nothing helped. i then moved up to emailing the executives and filing with the CFPB, and i was refused there as well.

finally a half a year later the points just show up in my account!!!
i have no idea way, or what caused it but i sure am happy that i got the points.

i guess my point is that some time just waiting brings the desired results

Thanks for the reply. I was told repeatedly flat out that I didn't have this offer on my account, even though I know i definitely did. Were you told the same thing?

After escalating a couple of times, I gave up. Unusually bad customer service from Amex.

yes I was, and I understand how frustrating it must be for you.

FWIW I Filed with the CFPB and sent an email to the ceo ( though neither of them yielded direct results) before getting it resolved