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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 17, 2014, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Jan 15, 2015, 9:52 am
  #316  
 
Join Date: May 2014
Posts: 6
Thumbs up

Bought two $100 cards with Southwest on Monday, and then immediately realized that I hadn't changed my airline from Delta to Southwest.

In a panic, I rushed over to the AmEx site to change my airline since the charges were still "pending" on my Platinum card. The charges posted to my card yesterday, and the credits posted today!

I wouldn't recommend anyone doing it but if it happens, change your airline as soon as possible!
AngryBeaver is offline  
Old Jan 15, 2015, 11:44 am
  #317  
 
Join Date: Aug 2014
Posts: 7
Two $100 gift card charges reimbursed within two days

I bought a $100 gift card on Jan. 7 and was credited automatically on Jan. 9.
And then bought another $100 gift card on Jan. 12 and was credited on Jan. 14. LOVE this benefit. Last year, I used United but switched to SWA this year because I have a couple of flights soon on Southwest. ^
lstewhou is offline  
Old Jan 16, 2015, 1:30 pm
  #318  
 
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,966
$25 test charge 1/7; credit 1/10. $175 remainder 1/11; credit 1/14.
kennycrudup is offline  
Old Jan 16, 2015, 6:54 pm
  #319  
 
Join Date: Aug 2014
Programs: MR, SPG
Posts: 5
Bought 2 gift cards for $100 each on Jan 7, got reimbursed Jan 10.

Still working
xfiver is offline  
Old Jan 24, 2015, 11:23 am
  #320  
 
Join Date: Feb 2008
Location: Denver
Posts: 21
Bought 1 x $100 Southwest e-gift card on Jan 20. It was reimbursed on Jan 23.
amdg is offline  
Old Jan 27, 2015, 11:02 am
  #321  
 
Join Date: Jan 2007
Posts: 13
Hmm, I purchased a $100 gift card on 1/19 and a $50 on 1/24 because I had to buy a SW flight anyway. Neither of them have been reimbursed to my Amex Small Business Platinum card yet.

They both showed up as "Category: Travel - Airline" and "Document Type: SPD/AIR FREIGHT" which appears to be okay, according to this thread. I have verified that Southwest is selected as my credit airline with Amex.

This is a new card that I activated on 1/16, so perhaps that is the delay?
BartSimpson is offline  
Old Jan 28, 2015, 9:34 am
  #322  
 
Join Date: Apr 2014
Posts: 68
Yeah... This happened to me too. It seems that Amex now updated their airline transaction details... I hope SW gift card would still be reimbursed.... I also made the transaction couple days ago... I guess time will tell...
greatname is offline  
Old Jan 28, 2015, 4:15 pm
  #323  
 
Join Date: Jun 2014
Posts: 512
bought two $100 GC's both were reimbursed within two business days after the transactions posted.
dascc is offline  
Old Jan 29, 2015, 11:35 am
  #324  
 
Join Date: Jan 2007
Posts: 13
Originally Posted by BartSimpson
Hmm, I purchased a $100 gift card on 1/19 and a $50 on 1/24 because I had to buy a SW flight anyway. Neither of them have been reimbursed to my Amex Small Business Platinum card yet.

They both showed up as "Category: Travel - Airline" and "Document Type: SPD/AIR FREIGHT" which appears to be okay, according to this thread. I have verified that Southwest is selected as my credit airline with Amex.

This is a new card that I activated on 1/16, so perhaps that is the delay?
The $50 was credited today (1/28) after 4 days.

The $100 that I purchased on 1/19 has not been credited so far. I think probably because I purchased it too soon after making the airline selection. Who knows! They were both identically coded on the Amex statement.
BartSimpson is offline  
Old Jan 30, 2015, 8:08 am
  #325  
 
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Some additional datapoints (involves multiple Plat cards):

Tue., 1/20 - $100 GC purchased; reimbursement posted 1/24 (with 1/23 effective date)

Wed., 1/21 - $100 GC purchased; reimbursement posted 1/25 (with 1/24 effective date)

Wed., 1/25 - $200 GC purchased; reimbursement posted 1/30 (with 1/29 effective date)
FindAWay is offline  
Old Feb 1, 2015, 7:30 am
  #326  
 
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 708
Originally Posted by BartSimpson
The $50 was credited today (1/28) after 4 days.

The $100 that I purchased on 1/19 has not been credited so far. I think probably because I purchased it too soon after making the airline selection. Who knows! They were both identically coded on the Amex statement.
Call in and simply request your credit. Don't explain what was purchased.
SquarePeg is offline  
Old Feb 2, 2015, 12:04 am
  #327  
 
Join Date: Jun 2014
Location: DFW
Posts: 67
Purchased $100 GC on 1/25. Purchase posted 1/27, credited automatically 1/30
pillow25 is offline  
Old Feb 2, 2015, 10:17 am
  #328  
 
Join Date: Jan 2007
Posts: 13
Originally Posted by SquarePeg
Call in and simply request your credit. Don't explain what was purchased.
Thanks, SquarePeg. I considered doing that but didn't want to bring any undue attention.

My two $75 purchases were credited within 4 days. So I'm all good for 2015.

The only problem that I can think of for my first $100 purchase was that I did it too soon after selecting the airline for the first time. So, in case anybody else wants to be cautious, maybe choose the airline and then wait a couple of days before making the gift card purchase?
BartSimpson is offline  
Old Feb 2, 2015, 11:13 am
  #329  
 
Join Date: Jun 2012
Posts: 1
Maybe this is a silly question, but what is FL and WN? I have Southwest as my airline. I should be able to just buy (4) $50 gift cards and get the $200 credit, right?
alexwbush is offline  
Old Feb 2, 2015, 11:27 am
  #330  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Originally Posted by alexwbush
Maybe this is a silly question, but what is FL and WN? I have Southwest as my airline. I should be able to just buy (4) $50 gift cards and get the $200 credit, right?
WN is the IATA code for Southwest Airlines.

FL is the IATA code for Airtran.

IATA codes for older airlines are typically obvious (AA, CO, DL, NW, UA), but airlines which started later had to choose what was available.
mia is offline  


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