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-   -   relationship manager for UK Centurion? (https://www.flyertalk.com/forum/american-express-membership-rewards/1110738-relationship-manager-uk-centurion.html)

ysb41 Jul 29, 2010 9:11 am

relationship manager for UK Centurion?
 
just got a phone call from a nice lady, who will be my new centurion relationship manager. as a relationship manager, she will be my single point of contact at Centurion Card for all of my enquiries whether they are card, lifestyle or travel related. ^

sounds very nice, always good to have someone as your single point of contact. I have not had one when I was plat, so this must be for centurion only.

JCBR Jul 29, 2010 10:19 am

You are a lucky guy ! I have been a Centurian since it launched in the UK and I never had a call.
I would only have one question if they did " how come I can book everything cheaper myself than when you do it ?"

Deckard Jul 29, 2010 10:27 am


Originally Posted by JCBR (Post 14386522)
You are a lucky guy ! I have been a Centurian since it launched in the UK and I never had a call.
I would only have one question if they did " how come I can book everything cheaper myself than when you do it ?"

Yes it seems RMs are selective - presumably based upon spend patterns rather than volumes. At least they now match best published rate on FHR :)^

ysb41 Jul 29, 2010 12:49 pm

i thought every centurion has one, so i am lucky, just become a centurion member in June.

H99 Jul 30, 2010 5:25 am

I've been a member for about 8 years but never been offered one - probably because of my considerably un-centurion like spend pattern. It would have been useful today though - I had a big whinge when trying to book 2 nights for 1 at the Jumeirah Essex House in NY. No availability for my selected dates - which when I pushed back on is because they only allocate one room to the offer at any one time.

RichardMannion Aug 1, 2010 8:53 am


Originally Posted by H99 (Post 14391330)
I've been a member for about 8 years but never been offered one - probably because of my considerably un-centurion like spend pattern. It would have been useful today though - I had a big whinge when trying to book 2 nights for 1 at the Jumeirah Essex House in NY. No availability for my selected dates - which when I pushed back on is because they only allocate one room to the offer at any one time.

Someone is feeding you a line H99 - I've had multiple rooms allocated at the same time at a Jumeirah property (London and NY) on multiple occasions.

Just noticed that Expedia is cheaper for NY Jumeirah than Jumeirah direct for dates I need in Nov :(

The RM is a useful benefit, esp with the direct phone number. I find it a lot easier to communicate with mine via e-mail as it suits my daily work and meeting pattern.

ysb41 Aug 1, 2010 10:27 am

OT: is this 241 Jumeirah promotion a new one, similar to the Hyatt Park one?
could someone provide more details about this promo? thx!


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