relationship manager for UK Centurion?
#1
Original Poster
Join Date: Feb 2006
Location: Edinburgh, UK
Posts: 372
relationship manager for UK Centurion?
just got a phone call from a nice lady, who will be my new centurion relationship manager. as a relationship manager, she will be my single point of contact at Centurion Card for all of my enquiries whether they are card, lifestyle or travel related. ^
sounds very nice, always good to have someone as your single point of contact. I have not had one when I was plat, so this must be for centurion only.
sounds very nice, always good to have someone as your single point of contact. I have not had one when I was plat, so this must be for centurion only.
#2
Join Date: Jun 2008
Programs: UA global, VS Gld , SPG plat
Posts: 287
You are a lucky guy ! I have been a Centurian since it launched in the UK and I never had a call.
I would only have one question if they did " how come I can book everything cheaper myself than when you do it ?"
I would only have one question if they did " how come I can book everything cheaper myself than when you do it ?"
#3
Join Date: Jan 2010
Location: Ealing
Programs: Usual Amex Cent. GGL.
Posts: 1,466
Yes it seems RMs are selective - presumably based upon spend patterns rather than volumes. At least they now match best published rate on FHR ^
#5
Join Date: May 2005
Programs: centurion
Posts: 157
I've been a member for about 8 years but never been offered one - probably because of my considerably un-centurion like spend pattern. It would have been useful today though - I had a big whinge when trying to book 2 nights for 1 at the Jumeirah Essex House in NY. No availability for my selected dates - which when I pushed back on is because they only allocate one room to the offer at any one time.
#6
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,155
I've been a member for about 8 years but never been offered one - probably because of my considerably un-centurion like spend pattern. It would have been useful today though - I had a big whinge when trying to book 2 nights for 1 at the Jumeirah Essex House in NY. No availability for my selected dates - which when I pushed back on is because they only allocate one room to the offer at any one time.
Just noticed that Expedia is cheaper for NY Jumeirah than Jumeirah direct for dates I need in Nov
The RM is a useful benefit, esp with the direct phone number. I find it a lot easier to communicate with mine via e-mail as it suits my daily work and meeting pattern.