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Originally Posted by robinsondg
(Post 34504271)
the agent says that since the flight change was not more than 60 minutes, that it would be considered a voluntary change I am on the hook for fare difference. Is this accurate? HUCA?
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Originally Posted by GNRMatt
(Post 34504488)
Inaccurate. You can just say you aren't comfortable with the connection and you don't believe you can physically make it. If the agent you speak to isn't helpful, hang up and call again.
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Originally Posted by robinsondg
(Post 34504271)
the agent says that since the flight change was not more than 60 minutes, that it would be considered a voluntary change I am on the hook for fare difference. Is this accurate? HUCA?
For Basic Economy
Originally Posted by aa
AA*/JB flights with a schedule change that is 60 minutes or less may book 1st available flight before/after the affected flight and it must be booked in the original ticketed inventory.
Originally Posted by aa
If the overall schedule change was 60 minutes or less, please follow the suggested rebooking options as described below:
AA Prime Offer another AA Prime flight, maintaining same inventory, same travel day, and same origin/destination as originally ticketed. If ticketed as a connection, may offer non-stop when same ticketed inventory is available Offer alternate AA*/JB flight, maintaining same or equivalent RBD inventory, same travel day, and same origin/destination as originally ticketed If unable tobook for the same day due to the scheduled flight times are not available, may book the first available flight the day before or day after, maintaining the same inventory |
PHX connection times are crazy. Pretty much always 30 minutes. I'm now seeing a lot of short connect at DFW which are a lot less likely to be made.
Of course with a 30 minute connection I always arrive at the furthest most gate but with a 1 or 2 hour it's always the next gate. Go figure. |
Again, its an algorithm. If MCT >= 25 minutes and a particular route pair happens to meet or exceed that time, AA's system will publish it. Its up to the passenger to accept that particular route or reject it and find another.
I have grown more accustomed to wanting longer connections (I'll wait it out in the AC or the Centurion). |
Originally Posted by robinsondg
(Post 34504271)
the agent says that since the flight change was not more than 60 minutes, that it would be considered a voluntary change I am on the hook for fare difference. Is this accurate? HUCA?
One other note. I was using two SWU. When he made the schedule change, he acted as if he was performing an act of god to reapply those same (now expired) SWUs to the new schedule and get me into First/Business. And quick with the sign off "dont forget to take the survey after the call". Thanks, bro. |
Strange. In the past anytime I've been rescheduled with a 30-45 minute connection AA has always been wiling to move me. Maybe agents now are being given other "direction."
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Originally Posted by EXP100
(Post 34506676)
Strange. In the past anytime I've been rescheduled with a 30-45 minute connection AA has always been wiling to move me. Maybe agents now are being given other "direction."
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It's not necessarily impossible. I've made several 39 minute connections at CLT. I start in RDU and they block it at between 70 and 80 minutes when it's only 30 minutes flight time. Even with taxiing and occasional ATC delays you're usually early.
PHX and CLT are the airports I'm most likely to chance a short connection at. |
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