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-   -   AA Guide & FAQ: Segment - What counts as a Segment? (https://www.flyertalk.com/forum/american-airlines-aadvantage/2077167-aa-guide-faq-segment-what-counts-segment.html)

PowerLu Apr 26, 2022 9:27 am

AA Guide & FAQ: Segment - What counts as a Segment?
 
Given the change to LPs and segment earning needs, I find that this thread may be needed to start a discussion of what is a segment and what isn't, when it is earned and when it doesn't, and other ways to rack it up. Anyone PPRO+ may find themselves chasing those 30 segments now versus any miles later this year, so fire way the comments on experiences/tips please. For AA, the segment run is the new mileage run :D

Here is what I've gathered so far (Updated 4/27/2022 based on responses below)
  1. Do basic fares earn segments? Unconfirmed
  2. Do mileage award tickets earn segments on AA metal? YES if ticket issued by AA (confirmed)
    • Some exceptions may apply -- one report of segment counting when booked BA avios on AA metal
  3. Do mileage award tickets earn segments on partners? NO (confirmed)
  4. Do you earn segments on all partner purchased flights? MAYBE (see thread)
    • Earnings may not qualify on the partner flights where LPs are also not earned.
  5. Can you somehow earn an extra segment (i.e. a bonus segment) without actually flying it? NO
  6. If a one-way flight has a layover, does that count as one segment or two? It depends
    • Each segment (airport-airport) counts as 1 segment of a flight except if the flight number remains the same (one segment with a stop).
    • The flights may be booked under the same ticket or separately, it does not matter.

jtav559 Apr 26, 2022 9:58 am

I have always found the LAX>LAS/PHX/SFO market to be competitively priced (as AA has to compete with SW and some other LCC) and figured that it could serve as my segment running lane if need be.

Picked a random day in December 2022: LAX>LAS>PHX for $123... So approx $60 per segment (minus whatever value of the RDM's you would earn).

For someone heavy on LP's that needs to top off their segment count with a couple segments to hit the loyalty reward threshold, I think that serves as a pretty good value.

JJeffrey Apr 26, 2022 10:28 am


Originally Posted by LuizMiranda (Post 34197906)
Do the segments have to be purchased separately or can they be the same ticket? (not sure)

Doesn't matter, never has.

If you want to purchase 6 different tickets for 6 different flights across the dame day then you will earn the same 6 segments that you would have if the 6 flights were purchased together all on the same PNR.

PowerLu Apr 26, 2022 10:37 am

Very good to know because on the same PNR then AA must accommodate should connections be missed, but not if separate flights. I guess the key is just to avoid one where it's the same flight number and considered one flight (with a stop).

Huge minus for partner mileage tickets - any experience on if international awards count as long as it's on AA?

lightbulbs Apr 26, 2022 9:52 pm

Might want to clarify if 4) means a AA operated partner marketed flight vs a partner operated AA marketed flight vs a partner operated and marketed flight credited to AA and for anything with partner above what counts as a partner (is it only loyalty-point qualifying airlines? Or all partners?) FYI I believe loyalty point qualifying is AA, OW, B6 and G3

VegasGambler Apr 26, 2022 11:30 pm

I feel that this is being made more confusing than it needs to be.

A segment is a flight between two airports, with the caveat that a direct flight with a stop (ie, both flights have the same flight number) is one segment. This is standard industry-wide and really has nothing to do with AA.

A segment is qualifying if it's either a revenue flight with your AAdvantage account attached (including partner flights) or if it's an AAdvantage award flight operated by AA. There may be one exception -- I'm not sure if partner segments that don't earn LP are qualifying; I suspect that they are not. Some confirmation would be nice here.

I have no clue what is meant by "bonus segment".

Flights being on the same PNR or not is irrelevant. I'm not sure what's even being asked here. Obviously if you have 2 PNRs with 1 segment each, you have 2 segments. And 1 PNR with 2 segments is also 2 segments (because what else would it be??) You need 30 segments, not 30 PNRs.

FlyingEgghead Apr 27, 2022 1:16 am


Originally Posted by LuizMiranda (Post 34198124)
Very good to know because on the same PNR then AA must accommodate should connections be missed, but not if separate flights.

That was not true, at least in the recent past: AA<->AA connections and indeed AA<->OW connections were protected even if on separate PNRs (even after they stopped through-checking luggage). There has been seemingly inconclusive discussion in other threads of whether and how the protection policy has changed. You seem confident in your statement -- can you provide your source that AA<->AA is now unprotected on separate PNRs?

ceebee100 Apr 27, 2022 4:33 am


Originally Posted by jtav559 (Post 34198013)
I have always found the LAX>LAS/PHX/SFO market to be competitively priced (as AA has to compete with SW and some other LCC) and figured that it could serve as my segment running lane if need be.

Picked a random day in December 2022: LAX>LAS>PHX for $123... So approx $60 per segment (minus whatever value of the RDM's you would earn).

For someone heavy on LP's that needs to top off their segment count with a couple segments to hit the loyalty reward threshold, I think that serves as a pretty good value.

I'm very "heavy" on LP's but struggling for segments. Will be at a little over 300k LP's on my return flight Friday but only 18 segments. That run would be something to take a look at if I can to LAX cheaply later on in the year.

nineworldseries Apr 27, 2022 5:35 am


Originally Posted by VegasGambler (Post 34199939)
I feel that this is being made more confusing than it needs to be.

A segment is a flight between two airports, with the caveat that a direct flight with a stop (ie, both flights have the same flight number) is one segment. This is standard industry-wide and really has nothing to do with AA.

Must not be truly industry-wide, as WN through flights collect segments individually. For example, fly BWI-MDW-LAS on the same WN flight number, WN awards 2 segments towards qualifying.

jtav559 Apr 27, 2022 8:11 am


Originally Posted by ceebee100 (Post 34200289)
That run would be something to take a look at if I can to LAX cheaply later on in the year.

Is it worth burning some RDM's to get out to LAX (and back), to then run segments?
Your RDM earn on a segment run would offset some of whatever you spent to position yourself.
Or piece together your last cheap segment run to end in PHX (Or somewhere more easterly) for easier return home.

Not to mention, your positioning flights (via cash or miles) would count as segments as well, lessening your overall segment need.

ceebee100 Apr 27, 2022 9:17 am


Originally Posted by jtav559 (Post 34200726)
Is it worth burning some RDM's to get out to LAX (and back), to then run segments?
Your RDM earn on a segment run would offset some of whatever you spent to position yourself.
Or piece together your last cheap segment run to end in PHX (Or somewhere more easterly) for easier return home.

Not to mention, your positioning flights (via cash or miles) would count as segments as well, lessening your overall segment need.

Yep, that's the plan. Burn some miles to get to LAX then do the rest. Once I cross those 30 segments, I'll be able to immediately get level 3 rewards and I plan on taking miles and SWUs.

MarkOK Apr 27, 2022 10:42 am

I would think that BE fares would get segments, but can't confirm (rarely, do I see BE fares on my travel patterns anymore).

This is the one part about the whole AAdvantage program where it helps to be a small outstation. Every roundtrip I make gets 4 segments.

PowerLu Apr 27, 2022 11:04 am

Thank you all. Original thread updated to clarify things based on your responses.


Originally Posted by VegasGambler (Post 34199939)
I feel that this is being made more confusing than it needs to be.

A segment is a flight between two airports, with the caveat that a direct flight with a stop (ie, both flights have the same flight number) is one segment. This is standard industry-wide and really has nothing to do with AA.

A segment is qualifying if it's either a revenue flight with your AAdvantage account attached (including partner flights) or if it's an AAdvantage award flight operated by AA. There may be one exception -- I'm not sure if partner segments that don't earn LP are qualifying; I suspect that they are not. Some confirmation would be nice here.

I have no clue what is meant by "bonus segment".

Flights being on the same PNR or not is irrelevant.

Great explanation, and it actually highlights where most of the confusions remain... in the "qualifying" piece. The definition of a segment is helpful, and that a separate booking not being a requirement is a huge plus. But it's the "qualifying" piece that appears to have most of the gotchas.

A "bonus segment" doesn't seem to exist today, unless someone knows of one, I certainly don't, which is why I asked. You don't know bonus means? :) How about "fly one segment and get two if you book on F" -- i.e. a cabin bonus. But it seems none exist today. Maybe AA will have a promo one day for double miles and double segment earnings, or earn X segments after a certain credit card spend, who knows :D


Originally Posted by FlyingEgghead (Post 34200064)
That was not true, at least in the recent past: AA<->AA connections and indeed AA<->OW connections were protected even if on separate PNRs (even after they stopped through-checking luggage). There has been seemingly inconclusive discussion in other threads of whether and how the protection policy has changed. You seem confident in your statement -- can you provide your source that AA<->AA is now unprotected on separate PNRs?

Oh my only confidence is that there is zero confusion in the former scenario (the PNR has both flights and you miss the connection due to the first flight's delay) but there is potentially some confusion and/or changing policies on the latter. In any case, this seems moot for this thread since it doesn't affect the segment count at all as pointed out by VegasGambler.

redtop43 Apr 27, 2022 11:33 am

Depending on your start/endpoint, segment runs are much better with a connection. i.e.LAS-PHX-LAX; LAX-PHX-LAS is better than LAS-LAX; LAX-LAS.

Note also that you can often do a quick turn even if you can't ticket it. Some years ago I did a same-day segment run RDU-PHL-LGA and return. I was booked for 3 hours in LGA. However when I got there, I found that the plane (I think it was a DASH-8) was turning around back to Philly. So I did an immediate SDC. I left home around 4AM and was back in my apartment in time for a slightly late lunch.

VegasGambler Apr 27, 2022 11:51 am


Originally Posted by MarkOK (Post 34201177)
I would think that BE fares would get segments, but can't confirm (rarely, do I see BE fares on my travel patterns anymore).

This is the one part about the whole AAdvantage program where it helps to be a small outstation. Every roundtrip I make gets 4 segments.

I buy BE fares when they are available. They count as qualifying segments.

MasterPlanner Apr 30, 2022 3:43 pm

Where exactly can I track my segments?
 

Originally Posted by LuizMiranda (Post 34201235)
Thank you all. Original thread updated to clarify things based on your responses.



Great explanation, and it actually highlights where most of the confusions remain... in the "qualifying" piece. The definition of a segment is helpful, and that a separate booking not being a requirement is a huge plus. But it's the "qualifying" piece that appears to have most of the gotchas.

A "bonus segment" doesn't seem to exist today, unless someone knows of one, I certainly don't, which is why I asked. You don't know bonus means? :) How about "fly one segment and get two if you book on F" -- i.e. a cabin bonus. But it seems none exist today. Maybe AA will have a promo one day for double miles and double segment earnings, or earn X segments after a certain credit card spend, who knows :D



Oh my only confidence is that there is zero confusion in the former scenario (the PNR has both flights and you miss the connection due to the first flight's delay) but there is potentially some confusion and/or changing policies on the latter. In any case, this seems moot for this thread since it doesn't affect the segment count at all as pointed out by VegasGambler.


OK, maybe this is a stupid question but where exactly can I see my number of segments (i.e. who in AA is tracking this?). Have literally spent over an hour on the phone and chat with AA Customer Service (who always transfer me to AAdvantage Customer Service after being unable to respond) yet nobody has been able to provide a reasonable answer. EQS used to be visible on the app last year but only LP this year...

Am I missing something?! Already at >200k LP and would love to collect my Rewards from the 125k and 200k levels.

Thanks in advance for the wisdom of the group! :)

vasantn Apr 30, 2022 3:53 pm


Originally Posted by MasterPlanner (Post 34210054)
OK, maybe this is a stupid question but where exactly can I see my number of segments (i.e. who in AA is tracking this?). Have literally spent over an hour on the phone and chat with AA Customer Service (who always transfer me to AAdvantage Customer Service after being unable to respond) yet nobody has been able to provide a reasonable answer. EQS used to be visible on the app last year but only LP this year...

Am I missing something?!

It's in the Promotions tab. Who would think to look for it there?

njvandy Apr 30, 2022 9:40 pm

I recently redeemed BA Avios for a domestic AA flight. Added my AAdvantage number and received credit for the segment.

MasterPlanner May 2, 2022 8:59 am


Originally Posted by vasantn (Post 34210074)
It's in the Promotions tab. Who would think to look for it there?

Wow-- unbelievable. Thank you! :)

(Amazingly, multiple folks at AA chat, AAdvantage Customer Service, etc. don't seem to know this. My compliments...)

jspreitzer Sep 16, 2022 7:03 am

AA flight segments
 
I booked a flight on BA ( not as a code share with AA). I received LP but no segment.

Does anyone know if code share flights with JL and QF count as flight segments?

milypan Sep 16, 2022 9:14 am


Originally Posted by VegasGambler (Post 34199939)
A segment is qualifying if it's either a revenue flight with your AAdvantage account attached (including partner flights) or if it's an AAdvantage award flight operated by AA. There may be one exception -- I'm not sure if partner segments that don't earn LP are qualifying; I suspect that they are not. Some confirmation would be nice here.

I flew a MH segment over the summer that did not earn LPs (fare code was too low). My AA number was associated with the flight, but I did not receive segment credit for it, even after doing a mileage credit request.

GVA Sep 27, 2022 7:15 pm

Anyone know if B6/AS flights (not AA codeshare) count as eligible segments ?

PurpleMonkey Sep 27, 2022 11:02 pm


Originally Posted by GVA (Post 34636427)
Anyone know if B6/AS flights (not AA codeshare) count as eligible segments ?

My last 2 AS flights (non AA codeshare) counted for segments

flying_geek Sep 28, 2022 4:35 am


Originally Posted by jspreitzer (Post 34605074)
I booked a flight on BA ( not as a code share with AA). I received LP but no segment.

Does anyone know if code share flights with JL and QF count as flight segments?

I booked MIA-LHR-DXB-LHR-MIA (all flights BA flight number and booked on BA metal) - got segments.

HiAperture Oct 1, 2022 12:07 pm


Originally Posted by GVA (Post 34636427)
Anyone know if B6/AS flights (not AA codeshare) count as eligible segments ?

If they are paid yes, if they are awards no.

nk15 Oct 2, 2022 9:49 pm

Do award flights on BA metal and code, booked with AA miles, earn segments?

TheDudeAbides Oct 2, 2022 11:37 pm


Originally Posted by nk15 (Post 34649907)
Do award flights on BA metal and code, booked with AA miles, earn segments?

No. Must be AA operated and marketed for an award to earn a segment.

Yerachmiel Hirsch Oct 12, 2022 8:22 am

Earning window end for '22 LC rewards
 
When does AA segment earning window end for '22 LC rewards?

alexiou Oct 25, 2022 10:16 pm

How about Landline connection?
 
Does anyone know if a Landline connection will count as an eligible segment?

https://www.aa.com/i18n/travel-info/...e/landline.jsp

JJeffrey Oct 26, 2022 4:57 am


Originally Posted by alexiou (Post 34709324)
Does anyone know if a Landline connection will count as an eligible segment?

https://www.aa.com/i18n/travel-info/...e/landline.jsp

Since it counts as an AA flight in every other regard I don't know why it wouldn't count as a segment as well.

puchalskir Oct 26, 2022 6:32 am

AA didn't credit me with a segment on an award ticket on 10/19 from PHL-AVL, but credited me the return on 10/25. What is the best way to contact AA to get my segment? I need this segment to get to my 30 before a bunch of international flights that i want to try to use SWUs for.

Thanks.
Rich

JJeffrey Oct 26, 2022 6:36 am


Originally Posted by puchalskir (Post 34709861)
AA didn't credit me with a segment on an award ticket on 10/19 from PHL-AVL, but credited me the return on 10/25. What is the best way to contact AA to get my segment? I need this segment to get to my 30 before a bunch of international flights that i want to try to use SWUs for.

Thanks.
Rich

Just call AAdvantage Customer Service, not the normal reservations number, 800-882-8880.

MathMusic Oct 26, 2022 7:37 am


Originally Posted by Yerachmiel Hirsch (Post 34674883)
When does AA segment earning window end for '22 LC rewards?

I assume it ends with the status qualifying year, which now ends 2/28/23 after the LP changes.

puchalskir Oct 27, 2022 6:36 am


Originally Posted by JJeffrey (Post 34709864)
Just call AAdvantage Customer Service, not the normal reservations number, 800-882-8880.

I called and I got through surprisingly quick. The agent said she added the segment to my account. i got an email a couple minutes later showing the flight "mileage" request and saying it could take up to 30 days to reflect in my account. Not happy about that. i hope it appears sooner.

FlyingFrZ Dec 15, 2022 8:12 am

Anyone know how I can see which previous flights earned a segment or not?

I can only see my total segments earned so far and want to make I didn't miss out on a segment I should have gotten this year.

nk15 Dec 15, 2022 8:42 am

It was announced today that the segment requirement will be removed for the next qualification year, as per new loyalty program.

JJeffrey Dec 15, 2022 8:46 am


Originally Posted by FlyingFrZ (Post 34836333)
Anyone know how I can see which previous flights earned a segment or not?

I can only see my total segments earned so far and want to make I didn't miss out on a segment I should have gotten this year.

The counter just shows the total number of segments but there's no way to get any details other than that. You just have to manually verify.

FlyingFrZ Dec 15, 2022 8:58 am


Originally Posted by JJeffrey (Post 34836438)
The counter just shows the total number of segments but there's no way to get any details other than that. You just have to manually verify.

Is there any indication in the activity section if a past flight earned a segment?

JJeffrey Dec 15, 2022 9:09 am


Originally Posted by FlyingFrZ (Post 34836475)
Is there any indication in the activity section if a past flight earned a segment?

Not that I'm aware of. You just have to manually count all your segments then compare that to the segment counter.

SFOBayFlyer Apr 22, 2024 8:44 pm

Reviving this thread as I haven't found any other posts lately.

Does anyone know if I book an AS mileage award for AA metal and put in my AA FF#, will this count as a segment?

Also, does anyone know where to find the segment counter on AA? Seems it is gone in the Promotions section of AA.


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