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-   -   My Reservation and Ticket Pending (https://www.flyertalk.com/forum/american-airlines-aadvantage/2052454-my-reservation-ticket-pending.html)

jagoffee Sep 14, 2021 8:37 am

My Reservation and Ticket Pending
 
I have a reservation that I recently changed. The flight involves a code share and I do understand that it might take a while for the ticket to be issued. I received a confirmation the same day with the confirmation and ticket numbers. I just moved the date by one day.

While I am waiting, should I be able to select the reservation to view my details? I want to review my seat assignments. I am getting a message that it cannot open due to technical difficulty and to try again. Is this normal?

Thank you

AAExecPlatFlier Sep 14, 2021 9:03 am

Confused. U said you received a confirmation and ticket numbers what are u waiting for?

just call AA and see if there is something strange about your PNR.


Originally Posted by jagoffee (Post 33566852)
I have a reservation that I recently changed. The flight involves a code share and I do understand that it might take a while for the ticket to be issued. I received a confirmation the same day with the confirmation and ticket numbers. I just moved the date by one day.

While I am waiting, should I be able to select the reservation to view my details? I want to review my seat assignments. I am getting a message that it cannot open due to technical difficulty and to try again. Is this normal?

Thank you


jagoffee Sep 14, 2021 7:10 pm


Originally Posted by AAExecPlatFlier (Post 33566928)
Confused. U said you received a confirmation and ticket numbers what are u waiting for?

just call AA and see if there is something strange about your PNR.

Good advice. I did previous called and the Agent told me everything was OK, but it just takes awhile for a code share to be ticketed.

I called back today and the agent elevated the issue to a supervisor. It took a while, but they were able to resolve the issue. Apparently when my reservation was changed, there was a skip that was skipped.

The bottom line is that I should have been able to open the reservation and reviewed the details. Everything is good now.

Thank you.


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