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Non-refundable Basic Economy Ticket Repurposing?
Thanks.
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I agree, those stats don't look good, however if your only basis for asking for a free change is that the flights are often delayed historically, then there's practically zero chance AA will do you a favor, especially on a BE fare.
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There was an escape path out of BE if you upfared, but I think I recall seeing a tweet from JonNYC that this policy is gone (though I may be wrong). Call in and see is the only advice I can give.
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I think that it's gone as well. But, calling to ask won't hurt.
I would omit the entire rant about historical metrics as it is irrelevant to the simple question of whether an agent has the authority to make a change to a BE fared ticket to a standard penalty fare (and collect the fare difference if there is one). |
Seems like a bit of histrionics here.
Looking at the past 11 flights: AA830 on time 6 out of 11 flights. Five times it was indeed late - often running at least an hour. But given that we're heading out of the summer travel mess season and heading towards more benign weather, I wouldn't sweat this. Plus you're flying on a 788. It could be much worse of a situation. |
I don't know about BE but the standard conditions usually say that if a change results in a refundable ticket then the amount that was originally non-refundable remains so.
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Originally Posted by MADPhil
(Post 31476629)
I don't know about BE but the standard conditions usually say that if a change results in a refundable ticket then the amount that was originally non-refundable remains so.
.....or that the new ticket inherits all of the rules and penalties of the original ticket, which would mean that even new money remains nonrefundable and unchangeable. |
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If the last flight of the day and it's due to mechanical issues AA should provide a hotel, meal vouchers and re-accommodation. If it's weather, ATC, Airport Issues you're on you own. If you're lucky AA will confirm you on a flight. If not, you will be put on standby. For mechanical issues if there is another carrier flight to your destination that night AA might book you on that flight (assuming available seats). The other issues AA isn't going to book you on another carrier. There is a DFW/MIA flight that gets into MIA a little after 1AM. You could asked to be re-accommodated on that flight, however, ground transport back to FLL would likely be at your own cost.
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Does AA not fly ORD-FLL nonstop? Otherwise OP can try a reroute to MIA in case of IRROPS which is a half hour away, or even PBI which is less than an hour from FLL. But taking a late evening flight with a connection to make a time-sensitive event is playing with fire. |
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Originally Posted by zznoname
(Post 31477351)
Thanks. From it's inception, the planning was just stupid. We thought as long as we get there early (at the time, midnight seemed early for a 15.00 appointment) we could leave late in the day, suffer a bit with the connections, and save a couple hundred bucks. Really, really, dumb.
But if we miss our scheduled connection, the last flight DFW-FLL is another flight with two (2) connections with 14 hours travel time. How in the world can AA sell a DFW-FLL ticket with a 14 hour flight time? Then, as mentioned above, there are two early morning DFW-FLL non-stops that get in before 15.00. This risk is too great. I'm thinking we have to eat the $400. and spend $600 more to be "safe". Just throw money at the problem, because it seems clear, at least from past flights, we'd be walking into a messed up situation. We're sort of used to international connections, that over the years, have been on time. What doesn't make sense here is flying AA. Both UA & B6 offer nonstop ORD-FLL service. Once you made the decision to connect via DFW, the question of why AA offers this or that goes out the window. |
Also as others have said, you have tunnel vision on the destination. How are the times/connections for MIA? |
Hope the OP is aware that Florida is about to be hit by a Catagory 4 Hurricane. Airport may not even be open by Friday. |
Originally Posted by hotelboy
(Post 31477948)
Hope the OP is aware that Florida is about to be hit by a Catagory 4 Hurricane. Airport may not even be open by Friday. |
Originally Posted by hotelboy
(Post 31477948)
Hope the OP is aware that Florida is about to be hit by a Catagory 4 Hurricane. Airport may not even be open by Friday. |
Originally Posted by zznoname
(Post 31477325)
Thanks. Thanks for the tips.
So... what would cause AA830 to be delayed over 2 hours 46% of the time? I'm guessing it's not weather, or mechanical. So... if it's just AA "consistently messing up", from what you wrote, AA is off the hook to it's passengers, and just deposits them in the airport with re-booking help. Airport issues seems like it could be anything, so AA can arrive 2 hours late, miss all the connections, and have no responsibility to the passengers (other than re-booking)? Thanks. |
Why would an EXP with analytical mind purchase a BE fare? Not picking on OP because he has admitted the error. It's a legit question. As a cheap person and plat, I've never been hit the BE button.
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Originally Posted by hedoman
(Post 31478971)
Why would an EXP with analytical mind purchase a BE fare? Not picking on OP because he has admitted the error. It's a legit question. As a cheap person and plat, I've never been hit the BE button.
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Originally Posted by hedoman
(Post 31478971)
Why would an EXP with analytical mind purchase a BE fare? Not picking on OP because he has admitted the error. It's a legit question. As a cheap person and plat, I've never been hit the BE button.
While FT focuses on elite perks and the like, the primary reason BE tickets are a poor investment is that they are wholly inflexible. Thus, if any change needs to be made, one purchases a new ticket. |
Originally Posted by zznoname
(Post 31477351)
This risk is too great.
I'm thinking we have to eat the $400. and spend $600 more to be "safe". Just throw money at the problem, because it seems clear, at least from past flights, we'd be walking into a messed up situation. If not, you can change to Miami, etc. Lots of options to get you there. You just have to be proactive and not rely on what any 1 AAgent tells you until you have new confirmed tickets in hand, should things go south. $600 more on AA isn't going to "fix" any problem for you given you aren't changing carriers or to a nonstop. |
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Logic and loyalty regarding AA......not in today's world.
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Originally Posted by zznoname
(Post 31479443)
I'm still trying to figure out what would cause AA830 to be (over the previous 14 Friday flights) delayed over 2 hours 46% of the time?
Since my November AA830 scheduled equipment is a 787, maybe it's the same now (too lazy to look) and coming from overseas, and international to domestic transfers take more time? In any case, something is happening regularly (46% of the time) causing a two hour delay and that can't always be weather or mechanical. |
Originally Posted by zznoname
(Post 31479394)
Yeah. You hit that on the head. After decades of flexible AAgents, it's a shocker hitting this wall. I was not thinking delays, or miss connections, just planned to get traveler's insurance for the class and air. Thinking the only problem was if we didn't get on the plane in the first place due to sickness.
You seem intent on bashing AA's policies, its operations, and timings for a route which makes no sense. |
Originally Posted by Often1
(Post 31479721)
This has nothing to do with AA or the flexibility of its agents and everything to do with your choices.
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Originally Posted by zznoname
(Post 31479376)
How many have tried to "save a buck" only to have it cost them much more. Funny how some of us old people (me) forget previous experiences.
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Originally Posted by zznoname
(Post 31479376)
Thanks. But yes, definitely changing to non-stop. Even staying one extra day on the return to take an early morning non-stop. Lesson learned. An old story really. How many have tried to "save a buck" only to have it cost them much more. Funny how some of us old people (me) forget previous experiences.
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Originally Posted by zznoname
(Post 31480617)
I agree. Offering up a two connections ticket for sale DFW-xxx-xxx-FLL, that takes 14 hours to arrive makes no sense.
More importantly to AA, it got your business which in a rational world would have gone to a competitor, e.g. UA or B6. What makes no sense is that it was purchased, not that it was offered. |
Also for every person that thinks it makes sense, there’s someone else trying to fly an obscure routing either because they have a reason to be at certain points along the way, or the prefer connecting through a different port, or they just want a bizarre routing for points/similar purposes “caveat emptor” just because in the cold light of day it doesn’t make sense to you, doesn’t mean it makes no sense to others |
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