Never flying AA again / AA is horrid / I hate AA (consolidated 2019)
Jun 19, 2019, 8:21 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,015
'I rolled the dice....and lost....
Booked on 352 back home today from SJC. Plane already at the gate feeling good....Got comfortably seated in my normal 7A (I was 193 on the upgrade list) boarded, closed the door and the flight attendant comes on "sorry folks there is bad weather in Dallas we are currently on a 3 hour delay so if you would grab your things and disembark please". I get off the plane and knowing 3 hour delays mean rolling delays on this crap airline and a usual last minute cancellation 6 hours later so I call the EXP line immediately.
I asked to be put on 470 to phx then out tomorrow morning at 10:55 AM back to DFW. I chose phx being the closest hub to my home and also knowing that both cities will be sunny tomorrow.
Made my hotel res then walked down to the next gate to board however the inbound from phx was late due to mx. Hmmm......I already start to worry. Plane comes in an hour late, quick turn, boarding door opens and as they are about to call CK's to board the gate agent answers the phone and tells us "there is an odor issue in the back of the plane" 30 minutes later the monitor says boarding delayed an hour. 5 minutes later in the corner of my eye I see the bright red background color of the monitor and know what this already means....canceled.
I called EXP line ....there is a 2.5 hour wait....
I auto book on the 6:15 am flight via phx tomorrow morning. As I get into the doubletree hotel shuttle bus I see my original flight climb out for DFW.
I asked to be put on 470 to phx then out tomorrow morning at 10:55 AM back to DFW. I chose phx being the closest hub to my home and also knowing that both cities will be sunny tomorrow.
Made my hotel res then walked down to the next gate to board however the inbound from phx was late due to mx. Hmmm......I already start to worry. Plane comes in an hour late, quick turn, boarding door opens and as they are about to call CK's to board the gate agent answers the phone and tells us "there is an odor issue in the back of the plane" 30 minutes later the monitor says boarding delayed an hour. 5 minutes later in the corner of my eye I see the bright red background color of the monitor and know what this already means....canceled.
I called EXP line ....there is a 2.5 hour wait....
I auto book on the 6:15 am flight via phx tomorrow morning. As I get into the doubletree hotel shuttle bus I see my original flight climb out for DFW.
Last edited by JDiver; Jun 20, 2019 at 9:41 pm Reason: Restore original post title
Jun 19, 2019, 8:32 pm
#2
Join Date: Feb 2010
Location: ORD
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Posts: 9,883
Booked on 352 back home today from SJC. Plane already at the gate feeling good....Got comfortably seated in my normal 7A (I was 193 on the upgrade list) boarded, closed the door and the flight attendant comes on "sorry folks there is bad weather in Dallas we are currently on a 3 hour delay so if you would grab your things and disembark please". I get off the plane and knowing 3 hour delays mean rolling delays on this crap airline and a usual last minute cancellation 6 hours later so I call the EXP line immediately.
I asked to be put on 470 to phx then out tomorrow morning at 10:55 AM back to DFW. I chose phx being the closest hub to my home and also knowing that both cities will be sunny tomorrow.
Made my hotel res then walked down to the next gate to board however the inbound from phx was late due to mx. Hmmm......I already start to worry. Plane comes in an hour late, quick turn, boarding door opens and as they are about to call CK's to board the gate agent answers the phone and tells us "there is an odor issue in the back of the plane" 30 minutes later the monitor says boarding delayed an hour. 5 minutes later in the corner of my eye I see the bright red background color of the monitor and know what this already means....canceled.
I called EXP line ....there is a 2.5 hour wait....
I auto book on the 6:15 am flight via phx tomorrow morning. As I get into the doubletree hotel shuttle bus I see my original flight climb out for DFW.
I asked to be put on 470 to phx then out tomorrow morning at 10:55 AM back to DFW. I chose phx being the closest hub to my home and also knowing that both cities will be sunny tomorrow.
Made my hotel res then walked down to the next gate to board however the inbound from phx was late due to mx. Hmmm......I already start to worry. Plane comes in an hour late, quick turn, boarding door opens and as they are about to call CK's to board the gate agent answers the phone and tells us "there is an odor issue in the back of the plane" 30 minutes later the monitor says boarding delayed an hour. 5 minutes later in the corner of my eye I see the bright red background color of the monitor and know what this already means....canceled.
I called EXP line ....there is a 2.5 hour wait....
I auto book on the 6:15 am flight via phx tomorrow morning. As I get into the doubletree hotel shuttle bus I see my original flight climb out for DFW.
Jun 19, 2019, 9:31 pm
#3
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Dude... do we seriously need 2 threads a week on this?
Jun 19, 2019, 9:41 pm
#4
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Jun 19, 2019, 11:15 pm
#5
Join Date: Nov 2018
Location: DFW
Posts: 311
Why didn't you stay at the gate until your original flight departed? That seems like common sense when you are trying to get rerouted due to irrops. GA would have likely been able to get you back on the flight if you had just stuck around and asked.
Jun 20, 2019, 6:20 am
#6
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Join Date: Sep 2006
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Posts: 13,913
Weather is weather, particularly summer weather which is unpredictable. The OP rolled the dice and lost. There are far worst things to worry about. We've all been in this situation and wish we had stayed with our original travel plans. At the end of the day AA (or any other airline) can't part the skies to ensure one arrives on time. It's about bad enough the once every 3 year flyer (aka "Kettles") believes that somehow it's the "evil airline's" fault that it's snowing in Chicago or thunderstorms in Dallas. Or that it might be a beautiful day in California but the a/c just doesn't appear out of thin air, it comes from somewhere-somewhere that might be having extreme weather.
Jun 20, 2019, 7:58 am
#7
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[<redacted>
You referred to AA as a "crap airline" because of the weather at DFW.
You chose to voluntarily reroute and got short when your original flight departed and you were stuck.
This is a big country. There is a lot of bad weather. That weather causes delays and sometimes cancellations. On DL & UA as well. Why is this even in the AA forum when it's about the fact that weather sometimes causes flight delays and sometimes when you choose to reroute you lose out?
You referred to AA as a "crap airline" because of the weather at DFW.
You chose to voluntarily reroute and got short when your original flight departed and you were stuck.
This is a big country. There is a lot of bad weather. That weather causes delays and sometimes cancellations. On DL & UA as well. Why is this even in the AA forum when it's about the fact that weather sometimes causes flight delays and sometimes when you choose to reroute you lose out?
Last edited by JDiver; Jun 20, 2019 at 9:44 pm Reason: Redacted previously deleted post content
Jun 20, 2019, 10:01 am
#8
Join Date: Jan 2009
Location: OKC
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Jun 20, 2019, 10:13 am
#9
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
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<redacted>
20 years ago I was in the office and my secretary told me "The boss is REALLY mad. They just cancelled his flight home from xxxx." My response, which applies to this thread, was "People who get mad don't fly enough. If you fly enough, you consider that part of the process and you get to work on alternate plans."
20 years ago I was in the office and my secretary told me "The boss is REALLY mad. They just cancelled his flight home from xxxx." My response, which applies to this thread, was "People who get mad don't fly enough. If you fly enough, you consider that part of the process and you get to work on alternate plans."
Last edited by JDiver; Jun 20, 2019 at 9:45 pm Reason: Redacted previously deleted post content
Jun 20, 2019, 1:02 pm
#10
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Weather is weather, particularly summer weather which is unpredictable. The OP rolled the dice and lost. There are far worst things to worry about. We've all been in this situation and wish we had stayed with our original travel plans. At the end of the day AA (or any other airline) can't part the skies to ensure one arrives on time. It's about bad enough the once every 3 year flyer (aka "Kettles") believes that somehow it's the "evil airline's" fault that it's snowing in Chicago or thunderstorms in Dallas. Or that it might be a beautiful day in California but the a/c just doesn't appear out of thin air, it comes from somewhere-somewhere that might be having extreme weather.
Jun 20, 2019, 2:39 pm
#11
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Noise.
Wrong. SJC is not an AA hub.
Jun 20, 2019, 3:18 pm
#12
Join Date: Nov 2013
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Jun 20, 2019, 3:24 pm
#13
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Jun 20, 2019, 3:25 pm
#14
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exactly. Of course I wasn't blaming the weather. I was blaming AA for sending bucket of bolts 319 to SJC after a mx delay at Phoenix only to have another (This time it was "odor").
Jun 20, 2019, 3:48 pm
#15
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Well perhaps you should be taking your issues up with your travel department then? As they are the ones that could actually maybe do something to give you some options? @:-)
I don't understand all the vitriol and constant complaining without any willingness to do anything about it on your side...
I don't understand all the vitriol and constant complaining without any willingness to do anything about it on your side...