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-   -   Upgrade confirmed on existing business class ticket ? (https://www.flyertalk.com/forum/american-airlines-aadvantage/1962318-upgrade-confirmed-existing-business-class-ticket.html)

Shadowfactor Mar 24, 2019 7:30 am
Upgrade confirmed on existing business class ticket ?
 
Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.

Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.


This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.

I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.

should I call back or just leave it as is ?

Will this affect my Elite qualification amounts ?


bdw1120 Mar 24, 2019 8:19 am
Call afterwards if flight credits are wrong when posted. I wouldn’t worry much for now.

SeattleDavid Mar 24, 2019 9:01 am
Originally Posted by Shadowfactor (Post 30923431)
Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.

Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.


This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.

I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.

should I call back or just leave it as is ?

Will this affect my Elite qualification amounts ?
Check your seat assignments – when this happened to me (I was already ticketed in J after a SWU upgrade and a 500-mile upgrade came through on top), I ended up with a different seat after the 500-mile upgrade and couldn't get my original seat back. As it turned out I couldn't get it back because it was still assigned to me. Needless to say it took a phone call to sort it all out.

Shadowfactor Mar 24, 2019 10:54 am
Originally Posted by SeattleDavid (Post 30923649)
Check your seat assignments – when this happened to me (I was already ticketed in J after a SWU upgrade and a 500-mile upgrade came through on top), I ended up with a different seat after the 500-mile upgrade and couldn't get my original seat back. As it turned out I couldn't get it back because it was still assigned to me. Needless to say it took a phone call to sort it all out.
i did loose my seat assignment and was placed in the twin seats. Switched back to the solo side after reading your post.
thank you.

thanks for the advice


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