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Upgrade confirmed on existing business class ticket ?

Upgrade confirmed on existing business class ticket ?

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Old Mar 24, 19, 7:30 am
  #1  
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Join Date: Jan 2018
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Upgrade confirmed on existing business class ticket ?

Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.

Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.


This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.

I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.

should I call back or just leave it as is ?

Will this affect my Elite qualification amounts ?

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Old Mar 24, 19, 8:19 am
  #2  
 
Join Date: Feb 2017
Programs: United GS; AA EXP; Marriott Ambassador
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Call afterwards if flight credits are wrong when posted. I wouldn’t worry much for now.
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Old Mar 24, 19, 9:01 am
  #3  
 
Join Date: Jul 2003
Location: Siskiyou County, CA
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Posts: 1,247
Originally Posted by Shadowfactor View Post
Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.

Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.


This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.

I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.

should I call back or just leave it as is ?

Will this affect my Elite qualification amounts ?
Check your seat assignments – when this happened to me (I was already ticketed in J after a SWU upgrade and a 500-mile upgrade came through on top), I ended up with a different seat after the 500-mile upgrade and couldn't get my original seat back. As it turned out I couldn't get it back because it was still assigned to me. Needless to say it took a phone call to sort it all out.
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Old Mar 24, 19, 10:54 am
  #4  
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Join Date: Jan 2018
Location: BGI | CMH
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Originally Posted by SeattleDavid View Post
Check your seat assignments – when this happened to me (I was already ticketed in J after a SWU upgrade and a 500-mile upgrade came through on top), I ended up with a different seat after the 500-mile upgrade and couldn't get my original seat back. As it turned out I couldn't get it back because it was still assigned to me. Needless to say it took a phone call to sort it all out.
i did loose my seat assignment and was placed in the twin seats. Switched back to the solo side after reading your post.
thank you.

thanks for the advice
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