DFW-HKG Cancel - Diversions Japan Volcanic Ash 04 2018
Apr 5, 2018, 12:40 am
#1
Original Poster
Join Date: Mar 2003
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HKG-LAX Canceled 4/5/18. AA claims weather. DFW-HKG diverted.
Flight AA-192 has been canceled today. AA has rebooked my husband tomorrow via DFW but refuse to provide hotel, with the phone agent claiming it is weather related.
However, the weather in HKG is wonderful and instead the DFW-HKG flight AA-125 has been re-routed to NRT, which seems to indicate there's another reason. Anyone aware of the situation?
However, the weather in HKG is wonderful and instead the DFW-HKG flight AA-125 has been re-routed to NRT, which seems to indicate there's another reason. Anyone aware of the situation?
Last edited by JDiver; Apr 5, 2018 at 3:17 am Reason: Restore original thread title
Apr 5, 2018, 12:57 am
#2
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
3nrt/etd1600 lae-previous delay of this aircraft *0153
1hkg/intmd lndg at nrt eta1445rmks atc rert to avoid vash cloud kirishimayama
1hkg/intmd lndg at nrt eta1445rmks atc rert to avoid vash cloud kirishimayama
flight aa-192 has been canceled today. Aa has rebooked my husband tomorrow via dfw but refuse to provide hotel, with the phone agent claiming it is weather related.
However, the weather in hkg is wonderful and instead the dfw-hkg flight aa-125 has been re-routed to nrt, which seems to indicate there's another reason. Anyone aware of the situation?
However, the weather in hkg is wonderful and instead the dfw-hkg flight aa-125 has been re-routed to nrt, which seems to indicate there's another reason. Anyone aware of the situation?
Apr 5, 2018, 1:17 am
#3
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Apr 5, 2018, 2:46 am
#5
Join Date: May 2003
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Agreed, something along the lines of "Intermediate landing at Tokyo Narita, estimated to arrive 14:45. Remarks: air traffic control reroute to avoid volcanic ash cloud from Kirishimayama".
Apr 5, 2018, 7:36 am
#9
Join Date: Feb 2013
Location: DCA
Posts: 7,769
It doesn't matter if it's weather or not; it's a force majeure event.
When there's an event we can't control like weather, a strike or other civil disorder, we may have to cancel, divert or delay flights. If your ticket still has value (if you were, for example, re-accommodated in a different class of service) we'll refund the unused portion to the original form of payment, but beyond that we are not liable.
Such "Force Majeure" events include:
Meteorological or weather conditions
Civil disturbances including war, embargoes or unsettled international conditions (real or threatened)
Acts of terror
Labor disputes that involve or affect our service
Government regulations or requirements
Shortage of labor, fuel or facilities of American or others
Any fact not reasonably foreseen or predicted by American
Such "Force Majeure" events include:
Meteorological or weather conditions
Civil disturbances including war, embargoes or unsettled international conditions (real or threatened)
Acts of terror
Labor disputes that involve or affect our service
Government regulations or requirements
Shortage of labor, fuel or facilities of American or others
Any fact not reasonably foreseen or predicted by American
Apr 5, 2018, 7:41 am
#10
Join Date: Dec 2011
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Apr 5, 2018, 12:25 pm
#13
Join Date: Mar 2001
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Posts: 623
Mildly curious since I was on 192 yesterday. According to this report,
Volcanic ash is no joke, but I wonder what the safe margin of error is, as aircraft was at 25,000 ft. over Kirishima. By comparison, the Eyjafjallajökull explosion that disrupted travel for days had ash at >8km altitude.
After a period of relative calm, a moderately powerful vulcanian explosion occurred from Shinmoedake's summit crater this morning at 03:42 local time.
It started with small ash emissions that lead to a sudden explosion producing an ash plume that rose several kilometers high. VAAC Tokyo estimated the height as approx. 13,000 ft (4.2 km) altitude, while the Japanese Meteorological Agency (who monitors the countries volcanoes, JMA) gives a much higher figure of 5 km above the summit (i.e. approx. 6.5 km altitude).
It started with small ash emissions that lead to a sudden explosion producing an ash plume that rose several kilometers high. VAAC Tokyo estimated the height as approx. 13,000 ft (4.2 km) altitude, while the Japanese Meteorological Agency (who monitors the countries volcanoes, JMA) gives a much higher figure of 5 km above the summit (i.e. approx. 6.5 km altitude).