Missed my flight due to misinformation on AA app and Text alerts
Jan 8, 2018, 8:00 pm
#241
Original Poster
Join Date: Jan 2018
Posts: 21
But again, i dont think this is the point of this thread.
The issue at hand is not being able to trust an airline with information they provide.
And no, nowhere did it say “you should still plan according to the original time” or “we might un-delay the flight”
Jan 8, 2018, 8:08 pm
#242
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
Take it up against AA for customer rights where it's due.
Jan 8, 2018, 8:10 pm
#243
Original Poster
Join Date: Jan 2018
Posts: 21
If air travel in 2018 is such a complicated issue apparently, yes. We're not talking about IRROPS or any other circumstances in which airlines (including AA) are constantly taking advantage of customers not knowing their rights - thus no sympathy points for pushing his luck getting to LGA.
Jan 8, 2018, 8:17 pm
#244
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
you, along with many on this thread keep going back to the “he should of gotten to LGA asap”, but what you are not undertanding is that i got to LGA with plenty of time to make my new departure time. So, the argument (once again) just boils down to one thing- i trusted AA’s information and it came back to bite me.
In all seriousness, the issue boils down to some common sense to most people but obviously not to some.
Jan 8, 2018, 8:18 pm
#245
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The poster posted many cases of being told of a delay.
IE arriving at the restaurant and being told that the table would be an hour. That's a delay of an hour for a table.
Or the UPS example cited where, yes, UPS will send an email indicating a delay - and then the parcel arriving on time, anyway.
In that case, would you prefer that UPS hang on to the parcel for an extra day? Because at some point they expected that it would arrive that day, but then were able to expedite it? Your logic is absurd.
IE arriving at the restaurant and being told that the table would be an hour. That's a delay of an hour for a table.
Or the UPS example cited where, yes, UPS will send an email indicating a delay - and then the parcel arriving on time, anyway.
In that case, would you prefer that UPS hang on to the parcel for an extra day? Because at some point they expected that it would arrive that day, but then were able to expedite it? Your logic is absurd.
Jan 8, 2018, 8:20 pm
#246
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... On top of that you will not get a dime back if you choose to dispute the DL tickets because DL has provided the service you paid for. No card issuer would side with you should you file a dispute,
In all seriousness, the issue boils down to some common sense to most people but obviously not to some.
In all seriousness, the issue boils down to some common sense to most people but obviously not to some.
Anyway, we've been going in circles for days. I'm going to bow out here.
Jan 8, 2018, 8:22 pm
#247
Original Poster
Join Date: Jan 2018
Posts: 21
chalk it up to a life lesson learned the hard way. Mistake is made then learn something about it instead of trying to lay blame where you feel it should be as it does not solve any problem. File a SMC claim for your DL fares because DOT most likely would not help you when AA would not even give you some token miles for inconvenience. Your credit card MAY provide some insurance but I seriously doubt it in the circumstances we have been told so far. On top of that you will not get a dime back if you choose to dispute the DL tickets because DL has provided the service you paid for. No card issuer would side with you should you file a dispute,
In all seriousness, the issue boils down to some common sense to most people but obviously not to some.
In all seriousness, the issue boils down to some common sense to most people but obviously not to some.
I do appreciate the suggestion about “SMC claim” because until you mentioned it i had no idea what that is (i just googled it and now i know). By the way, this is the reason i started this thread to begin with- to get suggestions/advice, so thank you.
Jan 8, 2018, 8:27 pm
#248
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
The point is that we all have to learn how to operate in a reality that we really have no ability to change. Airlines gonna fly them jets when they say so, not when you want them to.
In any event, based on the information you had that day, I - having dealt with this nonsense too many times - would have made different decisions than you did.
In any event, based on the information you had that day, I - having dealt with this nonsense too many times - would have made different decisions than you did.
Jan 8, 2018, 9:36 pm
#249
Join Date: Jan 2009
Location: TUL
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In other words, I will receive an initial tracking notification that a package will arrive on a Thursday. Then the package arrives on a Wednesday. This has happened numerous times in the past 18 months.
I'm going to tag out of this thread. It's to the point that there appears to be no movement.
Jan 8, 2018, 10:00 pm
#251
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I never said I received a notification that a package would be a day late. Please re-read my statement.
In other words, I will receive an initial tracking notification that a package will arrive on a Thursday. Then the package arrives on a Wednesday. This has happened numerous times in the past 18 months.
In other words, I will receive an initial tracking notification that a package will arrive on a Thursday. Then the package arrives on a Wednesday. This has happened numerous times in the past 18 months.
Jan 8, 2018, 10:13 pm
#252
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you, along with many on this thread keep going back to the “he should of gotten to LGA asap”, but what you are not undertanding is that i got to LGA with plenty of time to make my new departure time. So, the argument (once again) just boils down to one thing- i trusted AA’s information and it came back to bite me.
Jan 8, 2018, 10:29 pm
#253
Join Date: Apr 2014
Location: FLL/BCT
Programs: MR Platinum, and a certain status at an unnamed airline
Posts: 111
DHL and FedEx did this to me constantly this past Christmas season. I was missing package deliveries left and right. Come to think of it, back in the day, my high school once cancelled school for snow and then rescinded the cancellation only to delay first period by an hour. It was a lightly attended school day. Point is, this is not unique to the airline world.
Jan 8, 2018, 10:32 pm
#254
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DHL and FedEx did this to me constantly this past Christmas season. I was missing package deliveries left and right. Come to think of it, back in the day, my high school once cancelled school for snow and then rescinded the cancellation only to delay first period by an hour. It was a lightly attended school day. Point is, this is not unique to the airline world.
Jan 8, 2018, 10:38 pm
#255
Join Date: Apr 2014
Location: FLL/BCT
Programs: MR Platinum, and a certain status at an unnamed airline
Posts: 111