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My Colleague Was Bumped from Upgraded F Seat by a Celeb
Mods, feel free to move this as it’s a downgrade story, but a particularly funny one...
Flight is LAX to DFW. My co worker and I are both CK key and fly this route often. Our upgrade percentage is about 50%. Rarely do we get upgraded ahead of time. Last week my colleague is upgraded 24 hours ahead of time. He has a boarding pass and everything. We get to the flight. We are greeted by CK gate staff. We board. He takes his seat. Just when the plane is nearly full a FA or GA- not sure - comes up and says: “I’m sorry, I have some bad news.” First off, I would have thought my house burned down or something- poorly phrased, though, yes indeed, not good news. He proceeds to say there has been a “mix up” and someone has this same seat. My colleague, who is not like me and is fairly laid back, aquieces and agrees to take the economy exit row seat. They shuttle him away. Then who walks onto the plane? Neon Deion Sanders strolls in and takes that exact seat. I would have been furious, but I’m a complainer. My colleague took it in stride and sent a polite complaint to AA. They gave him 7500 miles, which seems low for kicking you out of a seat that you had a BP for? I told him he should have gotten his confirmed BP signed by Deion and sent that to AA. |
Downgrading a CK member after being seated would indicate there were no other lesser statuses and the cabin was full of paid F tickets. Otherwise, might the GA have gone to the lowest elite on the totem pole? I guess not totally out of the question on heavy routes, and it wouldn't be the first story of a complimentary upgrade being rescinded.
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I would have been pissed. I would have told Mr Sanders to vacate his seat although that would promptly put this thread into bad omni territory.
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Originally Posted by JBauer
(Post 29178976)
Mods, feel free to move this as it’s a downgrade story, but a particularly funny one...
Flight is LAX to DFW. My co worker and I are both CK key and fly this route often. Our upgrade percentage is about 50%. Rarely do we get upgraded ahead of time. Last week my colleague is upgraded 24 hours ahead of time. He has a boarding pass and everything. We get to the flight. We are greeted by CK gate staff. We board. He takes his seat. Just when the plane is nearly full a FA or GA- not sure - comes up and says: “I’m sorry, I have some bad news.” First off, I would have thought my house burned down or something- poorly phrased, though, yes indeed, not good news. He proceeds to say there has been a “mix up” and someone has this same seat. My colleague, who is not like me and is fairly laid back, aquieces and agrees to take the economy exit row seat. They shuttle him away. Then who walks onto the plane? Neon Deion Sanders strolls in and takes that exact seat. I would have been furious, but I’m a complainer. My colleague took it in stride and sent a polite complaint to AA. They gave him 7500 miles, which seems low for kicking you out of a seat that you had a BP for? I told him he should have gotten his confirmed BP signed by Deion and sent that to AA. |
Originally Posted by kb9522
(Post 29179127)
I’m glad your colleague was reasonable about it. I’m not sure why you would be “furious” about not flying in a seat you didn’t pay for and instead flying in the seat you did. |
Originally Posted by JBauer
(Post 29178976)
Mods, feel free to move this as it’s a downgrade story, but a particularly funny one...
Flight is LAX to DFW. My co worker and I are both CK key and fly this route often. Our upgrade percentage is about 50%. Rarely do we get upgraded ahead of time. Last week my colleague is upgraded 24 hours ahead of time. He has a boarding pass and everything. We get to the flight. We are greeted by CK gate staff. We board. He takes his seat. Just when the plane is nearly full a FA or GA- not sure - comes up and says: “I’m sorry, I have some bad news.” First off, I would have thought my house burned down or something- poorly phrased, though, yes indeed, not good news. He proceeds to say there has been a “mix up” and someone has this same seat. My colleague, who is not like me and is fairly laid back, aquieces and agrees to take the economy exit row seat. They shuttle him away. Then who walks onto the plane? Neon Deion Sanders strolls in and takes that exact seat. I would have been furious, but I’m a complainer. My colleague took it in stride and sent a polite complaint to AA. They gave him 7500 miles, which seems low for kicking you out of a seat that you had a BP for? I told him he should have gotten his confirmed BP signed by Deion and sent that to AA. |
Originally Posted by nrr
(Post 29179324)
It would be interesting to see how the scenario would have played out if the pax refused to vacate HIS seat?--being dragged off the plane AND a few million $ richer.
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Originally Posted by nrr
(Post 29179324)
Doesn't this fall into the Dr. Dao UA incident category? CK has a bp issued 24 hours earlier (I assume he checked in at T-24) for a FC seat, the GA must have scanned his bp and let pax board the plane, he is now seated in the seat listed on his bp. It would be interesting to see how the scenario would have played out if the pax refused to vacate HIS seat?--being dragged off the plane AND a few million $ richer.
OP’s colleague paid for a Y seat, and that’s precisely what he flew in. So even beyond the legalese, OPs colleague (or OP) would have had no grounds to even be remotely annoyed about this. |
Originally Posted by kb9522
(Post 29179493)
It’s not his seat. It’s AAs. They expressly reserve the right to change seats
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Looks like your pal got No time from Primetime.
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Deon Sanders is a celebrity? Yea, I would have been upset. Now if had been a real celebrity, like Giannis Antetokounmpo, I would have been ok with it.
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Originally Posted by kb9522
(Post 29179493)
It’s not his seat. It’s AAs. They expressly reserve the right to change seats per the CoC. OP’s colleague paid for a Y seat, and that’s precisely what he flew in. So even beyond the legalese, OPs colleague (or OP) would have had no grounds to even be remotely annoyed about this. |
Originally Posted by enviroian
(Post 29179523)
So using that logic Dao’s seat was UA’s to begin with. Why did he protest vacating it Different kettle of fish. And as someone suggested, I would have asked Sanders to sign my BP. Worth at least a couple of drinks at a sports bar. |
Originally Posted by enviroian
(Post 29179523)
So using that logic Dao’s seat was UA’s to begin with. Why did he protest vacating it
Originally Posted by nrr
(Post 29179617)
Once AA allowed him to board the plane and sit in the seat noted on his bp (just like UA did with Dr. Dao) it's not clear how AA should handle that issue--apparently UA invoked THE rules AND "lost" monetarily as well as publicity-wise.
It’s a shame the public cares more about protecting their absurd sense of entitlement than they do about the actual rules. |
Originally Posted by dc10forlife
(Post 29179556)
Deon Sanders is a celebrity? Yea, I would have been upset. Now if had been a real celebrity, like Giannis Antetokounmpo, I would have been ok with it.
I doubt there was a mix-up, just Deion showing up at the last minute and paying $$$$ for a paid F seat, so the last upgrade was bumped. It happens. |
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