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Originally Posted by beachfan
(Post 29180400)
What is this well known rule about when it is ok to displace an existing boarded passenger into a lower cab to sell a fare or accomodate a SDC on a paid fare, and how does this rule differentiate award tickets from paid tickets in J and to upgraded tickets from coach? Serious question.
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If I purchased a FC seat and they downgrade me to Y (while boarding) I should still be allowed to CANCEL for full refund(?) On intl flts AA would run into the baggage must fly with pax rule--they would have to retrieve and return my checked item, which could considerably delay the flight. [I was on a JFK-ZRH, a woman became ill, it took 90 minutes to retrieve her checked items.]
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maybe I am missing something, how did AA sell a F seat on a full flight?
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Originally Posted by fotographer
(Post 29180794)
maybe I am missing something, how did AA sell a F seat on a full flight?
I am with OP, if it were me I would have been pissed and not ok with 7500 as a CK. But think about it this way, I am only a second-tier pax on public transit, maybe I won't care after an exhausting week. |
Originally Posted by andersonCooper
(Post 29180808)
Or someone manually overrode the system and forced the downgrade.
They deliberately overbooked F at the gate/airport - no question about that. |
Originally Posted by kb9522
(Post 29179707)
Correct. UA should have fought it in court. They would have won.
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Originally Posted by CPRich
(Post 29179757)
No one so far has asked "who's that?" about Neon.
Honestly, first time I've heard the name. But it doesn't matter. I could Google it if I were interested.
Originally Posted by kb9522
(Post 29180194)
No need to be pedantic. You can’t be annoyed about something if you agreed to allow it to happen. |
Originally Posted by golfingboy
(Post 29180866)
This is most likely what happened. Possible Deion was booked on a later flight in full F and wanted to move to an earlier flight, so AA bent its back to accommodate him. They deliberately overbooked F at the gate/airport - no question about that. |
Originally Posted by kb9522
(Post 29180194)
No need to be pedantic. You can’t be annoyed about something if you agreed to allow it to happen. |
Originally Posted by kb9522
(Post 29180604)
The CoC has a link to a separate page which it states governs the terms for preferred seat selection. This page includes the following bullets (bolding mine) We make every effort to ensure you get your chosen seat, but seat assignments are not guaranteed.
I make no distinction between booked class, instrument used, etc. Do not put words in my mouth. Seat assignment, regardless of how you came to have it, is not guaranteed. Period. |
Originally Posted by nrr
(Post 29180690)
I should still be allowed to CANCEL for full refund(?)
You would definitely be entitled to a refund of the fare difference though. |
Originally Posted by beachfan
(Post 29181335)
It certainly isn't clear that the situation described is an operational, safety or security reason. Unless the assertion is that "operational" gives them carte blanche, and in that case, most definitely isn't unambiguous.
Valid reasons are broken seat, weights and balances, FAM. Or inadvertent issue of duplicate boarding passes. Not intentionally forcing an oversold situation at the gate after boarding. Certainly, the rules cited don't make any distinction about award ticket, upgrade, or paid fare, so I don't see how the CoC could allow this and not allow the booting of passengers to middle seats in the back on paid F when someone with more $$ comes along. Your ticket and the following Conditions of Carriage constitute the contract between you, the passenger, and American Airlines, Inc. ("American") and apply to all transportation provided by American (including transportation on codeshare partners*) between points in the United States (including Puerto Rico and the U.S. Virgin Islands). Foreign air transportation is governed by applicable tariffs on file with the Department of Transportation. |
Originally Posted by PHL
(Post 29179007)
Downgrading a CK member after being seated would indicate there were no other lesser statuses and the cabin was full of paid F tickets. Otherwise, might the GA have gone to the lowest elite on the totem pole? I guess not totally out of the question on heavy routes, and it wouldn't be the first story of a complimentary upgrade being rescinded.
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Originally Posted by kb9522
(Post 29181456)
It is unambiguous. Seat assignments are not guaranteed. Operational is not in the definitions section and is not defined anywhere else in the document to my knowledge... the common definition does in fact give them carte blanche. Unfortunately your opinion doesn’t match up with the agreement. You’re certainly right that we, as flyers, should be pressing carriers to shift more restrictions to them instead of accepting all the risk ourselves. But as you probably know, an overwhelming majority of people don’t even bother reading what they agreed to, let alone have the wherewithal to effect change. They don’t make a distinction because they don’t have to. The applicability section (my words, not theirs) states these rules apply to anyone holding a ticket period. See below: |
Originally Posted by GetSetJetSet
(Post 29181674)
or they could have sat the entitled "celeb," who in this case is a washed up 90's athlete in coach instead of upgrading him and downgrading a CK member.
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