Why is my companion #3 on the UG list when I am #1?
Nov 21, 2017, 8:36 am
#16
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Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
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Mike
Nov 21, 2017, 8:50 am
#17
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
In the future, I'd just be clear that you're not asking them to manipulate the order, but to make sure that she's properly set up as your companion since she should be inheriting your status and something is obviously not working correctly for you two to be separated on the list.
Nov 21, 2017, 8:58 am
#18
Original Poster
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
In the future, I'd just be clear that you're not asking them to manipulate the order, but to make sure that she's properly set up as your companion since she should be inheriting your status and something is obviously not working correctly for you two to be separated on the list.
With the supervisor who came over to help.
They said they cannot move anyone with the new system.
Nov 21, 2017, 9:06 am
#19
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
It's more my personal annoyance that in every situation like this there is an insinuation that the companion not ending up in the upgraded seat is some societal failing that needs to be commented on, regardless of the decisions of the two people actually involved.
Nov 21, 2017, 9:32 am
#21
Join Date: Feb 2017
Location: ORD
Programs: AA Platinum
Posts: 12
Regardless of whether or not their spouse/SO accepts, I have an expectation that any spouse/SO should at least offer the upgraded seat. Like another poster mentioned, many of us get to ride in the front of the bus quite often.
Nov 21, 2017, 9:45 am
#22
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Back OT - AA always seemed to have a problem with the list when the people traveling were both elites, but at different levels. Usually the check in agent would be able to fix it in my experience, but it could be a hassle.
Nov 21, 2017, 10:47 am
#23
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
Yes, but that doesn't sound like the case here if OP's girlfriend has no status. May be worth writing to customer service just to ask what happened since it seems like the computer was doing the wrong thing here.
Nov 21, 2017, 11:01 am
#24
Join Date: Apr 2017
Location: IAD / DCA
Programs: AA EP, Hilton Diamond, Hyatt Globalist, IHG Diamond, United Silver, Bonvoy Titanium.
Posts: 158
In this instance my wife has higher status than I do but if only one clears she'll always get that upgrade. It may be somewhat old fashioned nowadays and I'll probably get attacked by social justice warriors, but chivalry isn't totally dead yet.
Nov 21, 2017, 12:30 pm
#25
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
If the upgrade had a cost that was being expensed, it would be a violation of expense policy to give it to my spouse.
Otherwise, it depends. I’m 2.5x her size so if only one, I take it UNLESS it’s a red eye, then she gets it as she needs her sleep more than me.
Otherwise, it depends. I’m 2.5x her size so if only one, I take it UNLESS it’s a red eye, then she gets it as she needs her sleep more than me.
Nov 26, 2017, 9:32 am
#26
Original Poster
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
OP here.
Flying MIA-PHX in 3 days.
My complimentary upgrade cleared two days ago with EF showing J4. Seatmap shows 4 empty seats in FC.it also shows C1 for award availability.
My companion was not upgraded at the same time.
Wouldnt they upgrade us together?
Im worried about where she is going to be on the airport list if it comes to that.
Flying MIA-PHX in 3 days.
My complimentary upgrade cleared two days ago with EF showing J4. Seatmap shows 4 empty seats in FC.it also shows C1 for award availability.
My companion was not upgraded at the same time.
Wouldnt they upgrade us together?
Im worried about where she is going to be on the airport list if it comes to that.
Last edited by 355F1; Nov 26, 2017 at 9:49 am
Nov 26, 2017, 10:01 am
#27
Join Date: Jan 2014
Posts: 474
OP here.
Flying MIA-PHX in 3 days.
My complimentary upgrade cleared two days ago with EF showing J4. Seatmap shows 4 empty seats in FC.it also shows C1 for award availability.
My companion was not upgraded at the same time.
Wouldnt they upgrade us together?
Im worried about where she is going to be on the airport list if it comes to that.
Flying MIA-PHX in 3 days.
My complimentary upgrade cleared two days ago with EF showing J4. Seatmap shows 4 empty seats in FC.it also shows C1 for award availability.
My companion was not upgraded at the same time.
Wouldnt they upgrade us together?
Im worried about where she is going to be on the airport list if it comes to that.
Nov 26, 2017, 12:21 pm
#28
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
U might want to checkout some of the wikis on when a companion inherits ur status. Everyone else seems to understand it.
Nov 26, 2017, 1:56 pm
#29
Original Poster
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Coming from DL this situation is frustrating.
Our AUA-MIA flight on Tuesday is showing J7 and I was upgraded automatically today but my companion is still sitting in Y.
Her AA app Shows “not offered” for upgrades on the AUA-MIA leg.
is this the norm for domestic upgrades with an EXP and a non-status companion now?
Our AUA-MIA flight on Tuesday is showing J7 and I was upgraded automatically today but my companion is still sitting in Y.
Her AA app Shows “not offered” for upgrades on the AUA-MIA leg.
is this the norm for domestic upgrades with an EXP and a non-status companion now?
Last edited by 355F1; Nov 26, 2017 at 2:15 pm
Nov 26, 2017, 6:11 pm
#30
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Are u all linked and did u request an upgrade for your companion?
Coming from DL this situation is frustrating.
Our AUA-MIA flight on Tuesday is showing J7 and I was upgraded automatically today but my companion is still sitting in Y.
Her AA app Shows “not offered” for upgrades on the AUA-MIA leg.
is this the norm for domestic upgrades with an EXP and a non-status companion now?
Our AUA-MIA flight on Tuesday is showing J7 and I was upgraded automatically today but my companion is still sitting in Y.
Her AA app Shows “not offered” for upgrades on the AUA-MIA leg.
is this the norm for domestic upgrades with an EXP and a non-status companion now?