Last edit by: JDiver
Dropping last or first leg of an award ticket.
This wikipost is a starter wikipost; please feel free to add to it.
There is no charge for dropping the final segment(s) of a one-way Flex award, as long as doing so does not change the award's destination zone . If you are worried about losing your free DFW stopover, then do not call to drop the MAD-TXL segment until after you have flown YYC-DFW. HOWEVER...
DO note AA has instructed agents not to drop or add segments if doing so violates a married segment rule governing that award. See More award availability restricted by married segments / connections for further information.
(Otherwise) If an AA agent (erroneously) tries to charge you a change fee, refer the agent to the February 3, 2011, internal memo entitled "Dropping OWFA segments."
This wikipost is a starter wikipost; please feel free to add to it.
There is no charge for dropping the final segment(s) of a one-way Flex award, as long as doing so does not change the award's destination zone . If you are worried about losing your free DFW stopover, then do not call to drop the MAD-TXL segment until after you have flown YYC-DFW. HOWEVER...
DO note AA has instructed agents not to drop or add segments if doing so violates a married segment rule governing that award. See More award availability restricted by married segments / connections for further information.
(Otherwise) If an AA agent (erroneously) tries to charge you a change fee, refer the agent to the February 3, 2011, internal memo entitled "Dropping OWFA segments."
shown here with some examples:
https://www.flickr.com/photos/54131097@N07/14520915433/
Originally posted here:
http://www.travelingbetter.com/showthread.php?t=4814
Same thing, interchangeable terminology.
https://www.flickr.com/photos/54131097@N07/14520915433/
Originally posted here:
http://www.travelingbetter.com/showthread.php?t=4814
Same thing, interchangeable terminology.
Dropping last or first leg of an award ticket - any repercussions? (merged threads)
#61
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Save dropping last segment of Award ticket or not?
Summer travel all on AA flights.
Zrh to jfk arriving at 1:40 P.M
LGA to DFW , leaving at 5:50 P.M, arrival at 8:58 P.M
DFW to LAX, leaving at 10:05 P.M
NEXT day
LAX to YVR - which I want to drop this segment
ORIGINAL was :
ZRH to JFK
JFK to YVR
I didn't want to pay for the change for final destination from YVR to LAX so I re-ticketed for the LAX to YVR next day.
I would be charged for YVR to LAX destination change, correct?
Summer travel all on AA flights.
Zrh to jfk arriving at 1:40 P.M
LGA to DFW , leaving at 5:50 P.M, arrival at 8:58 P.M
DFW to LAX, leaving at 10:05 P.M
NEXT day
LAX to YVR - which I want to drop this segment
ORIGINAL was :
ZRH to JFK
JFK to YVR
I didn't want to pay for the change for final destination from YVR to LAX so I re-ticketed for the LAX to YVR next day.
I would be charged for YVR to LAX destination change, correct?
#62
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,588
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
If the award's destination change (from YVR to LAX) is accomplished merely by dropping the LAX-YVR segment, then there should be no charge.
Originally Posted by metoo
Save dropping last segment of Award ticket or not?
Summer travel all on AA flights.
Zrh to jfk arriving at 1:40 P.M
LGA to DFW , leaving at 5:50 P.M, arrival at 8:58 P.M
DFW to LAX, leaving at 10:05 P.M
NEXT day
LAX to YVR - which I want to drop this segment
ORIGINAL was :
ZRH to JFK
JFK to YVR
I didn't want to pay for the change for final destination from YVR to LAX so I re-ticketed for the LAX to YVR next day.
I would be charged for YVR to LAX destination change, correct?
Summer travel all on AA flights.
Zrh to jfk arriving at 1:40 P.M
LGA to DFW , leaving at 5:50 P.M, arrival at 8:58 P.M
DFW to LAX, leaving at 10:05 P.M
NEXT day
LAX to YVR - which I want to drop this segment
ORIGINAL was :
ZRH to JFK
JFK to YVR
I didn't want to pay for the change for final destination from YVR to LAX so I re-ticketed for the LAX to YVR next day.
I would be charged for YVR to LAX destination change, correct?
#63
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
Is this rule of dropping OWFA segments only for AA operated flts?
I'm trying to drop the first segment (which I have done before on AA metal) and the res agent and the tktng agent she spoke to said they never heard of this memo and it's an involuntary change and 150.00 pp change fee. The segment I want to drop is on CX. They couldn't find the memo even when I referenced everything.
I'm trying to drop the first segment (which I have done before on AA metal) and the res agent and the tktng agent she spoke to said they never heard of this memo and it's an involuntary change and 150.00 pp change fee. The segment I want to drop is on CX. They couldn't find the memo even when I referenced everything.
#64
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Is this rule of dropping OWFA segments only for AA operated flts?
I'm trying to drop the first segment (which I have done before on AA metal) and the res agent and the tktng agent she spoke to said they never heard of this memo and it's an involuntary change and 150.00 pp change fee. The segment I want to drop is on CX. They couldn't find the memo even when I referenced everything.
I'm trying to drop the first segment (which I have done before on AA metal) and the res agent and the tktng agent she spoke to said they never heard of this memo and it's an involuntary change and 150.00 pp change fee. The segment I want to drop is on CX. They couldn't find the memo even when I referenced everything.
https://www.flickr.com/photos/541310...in/dateposted/
#65
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
Obviously this is a hang-up-and-call-back situation if they say they've "never heard of this," but, is country of origin changing by any chance? If so, doesn't apply. Might not for other reasons as well, can't say from no detail provided. Here's policy:
https://www.flickr.com/photos/541310...in/dateposted/
https://www.flickr.com/photos/541310...in/dateposted/
#68
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
#69
Join Date: Jun 2012
Posts: 2,342
To report, the agent said the system initially wanted to charge me the $150 fee, but double checked and convinced a supervisor to agree to manually waive. The agent himself said this is definitely a case of "depends who you talk to."
#70
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
And, another fantastic example of using unique and unpublished information gleaned from FT to one's advantage. @:-)
#72
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
#73
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,507
#75
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730