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Old Feb 10, 2016, 10:22 am
  #1  
Original Poster
 
Join Date: Nov 2008
Location: Scottsdale, AZ
Programs: USAirways CP
Posts: 712
AA Elite Renewal Web Page Problem
I was going to pay to extend my GF's gold status for another year but it seems like the web page is having some issues (I tried Chrome and FF).

https://elite2016.aa.com/eliterenewal/purchase.cfm

Code:
The connection to aaelitepayment.com was interrupted while the page was loading.
Does anyone know if you can do this via phone? (I didn't want to get stuck on hold for a while just to be told no.)

Thanks
richinaz is offline  
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Old Feb 10, 2016, 4:17 pm
  #2  
 
Join Date: Aug 2015
Location: Milwaukee
Programs: AA Pl, KL Platinum for Life
Posts: 384
You could go AA's page on Facebook and ask. They are pretty good at giving answers within a reasonable amount of time.
Lakeviewsteve is offline  
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Old Feb 10, 2016, 4:35 pm
  #3  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Hope it's not dead. I was planning to pull the trigger on this, after much internal debate (I just can't let myself go status-less...).
arlflyer is offline  
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Old Feb 10, 2016, 4:41 pm
  #4  
 
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
If I may ask, how much is gold going for? I somehow made gold this year (surprised myself) and shortly thereafter comes an email offering plat for $699. Sort of an armchair MR.
Sabai is offline  
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Old Feb 10, 2016, 4:45 pm
  #5  
 
Join Date: Jan 2005
Location: BMI
Programs: AA EXP, Delta, Amtrak, Hertz PC
Posts: 657
I noticed the same issue earlier today, but the website seems to be working now.
KBMIFlyer is offline  
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Old Feb 10, 2016, 9:33 pm
  #6  
 
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Originally Posted by Lakeviewsteve
You could go AA's page on Facebook and ask. They are pretty good at giving answers within a reasonable amount of time.
Use Twitter and a public post that the service failed. They will DM within minutes and fix it usually pretty fast.
ricktoronto is offline  
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