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Dr. HFH Apr 6, 2014 5:29 am
AA System Issue Reappears Booking Res SEAsia-U.S.
 
Some of you may recall this from last year, but it seems to have reappeared (couldn't find the original thread). Trying to book BKK-BOS roundtrip. I get the AA display, and every time I select an outgoing flight the system says that that flight is no longer available, regardless of the flight I choose.

skunker Apr 6, 2014 9:00 am
Originally Posted by Dr. HFH (Post 22657307)
Some of you may recall this from last year, but it seems to have reappeared (couldn't find the original thread). Trying to book BKK-BOS roundtrip. I get the AA display, and every time I select an outgoing flight the system says that that flight is no longer available, regardless of the flight I choose.
Flights on JL?

ak333 Apr 6, 2014 5:08 pm
I never had the issue go away. As far as I see, it just still exists. I've called web services a bunch of times and they will waive the fee for talking to an agent and book the flights for me, but it is still a pain.

Dr. HFH Apr 6, 2014 5:54 pm
Originally Posted by skunker (Post 22657947)
Flights on JL?
Both code shares operated by JL and AA metal flights NRT-DFW. Do you know something I don't???

skunker Apr 8, 2014 4:16 pm
This is a known bug that deals with availability on those codeshare flights.

As ak333 says, call Web Services. I believe others have reported that using the Hong Kong website fixes the problem. I can't confirm that.


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