AA System Issue Reappears Booking Res SEAsia-U.S.
Apr 6, 2014, 5:29 am
#1
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Original Poster
Join Date: Jan 2007
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AA System Issue Reappears Booking Res SEAsia-U.S.
Some of you may recall this from last year, but it seems to have reappeared (couldn't find the original thread). Trying to book BKK-BOS roundtrip. I get the AA display, and every time I select an outgoing flight the system says that that flight is no longer available, regardless of the flight I choose.
Apr 6, 2014, 9:00 am
#2
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,414
Some of you may recall this from last year, but it seems to have reappeared (couldn't find the original thread). Trying to book BKK-BOS roundtrip. I get the AA display, and every time I select an outgoing flight the system says that that flight is no longer available, regardless of the flight I choose.
Apr 6, 2014, 5:08 pm
#3
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
I never had the issue go away. As far as I see, it just still exists. I've called web services a bunch of times and they will waive the fee for talking to an agent and book the flights for me, but it is still a pain.
Apr 6, 2014, 5:54 pm
#4
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Join Date: Jan 2007
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Apr 8, 2014, 4:16 pm
#5
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,414
This is a known bug that deals with availability on those codeshare flights.
As ak333 says, call Web Services. I believe others have reported that using the Hong Kong website fixes the problem. I can't confirm that.
As ak333 says, call Web Services. I believe others have reported that using the Hong Kong website fixes the problem. I can't confirm that.
