'Easy' EXP upgrades no longer so easy
Apr 25, 2013, 4:24 pm
#106
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
There may be another similar glitch reported in this thread(post #91).
So it may be worth pursuing how this happened.
As your flight was specified(AA1651 on April 25th), I hope some impartial people who can access AA system may find out what happened.
Apr 25, 2013, 5:00 pm
#107
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Ok, maybe "offensive" wasn't the right word. But in the post where I first saw the term/quoted it read something like: "I think it's so silly for companies to pay for F and those who book it are prima donnas and I will hold this view as long as my company refuses to pay for F".
You'd have to replace some "M's" with "F's" for it to become genuinely offensive
.
You'd have to replace some "M's" with "F's" for it to become genuinely offensive
.
Apr 28, 2013, 8:01 am
#108
Join Date: Jul 2010
Location: @theRichardLom
Programs: AA EXP, Marriott Rewards Platinum, Hertz Presidents Circle
Posts: 39
What I find to be happening less this year is a confirmed upgrade prior to the flight. I feel while they have seats upfront, AA is waiting till the last min to either sell them or get cash from people at the checkin kiosks for upgrades.
Apr 28, 2013, 8:06 am
#109
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Since when has AA offered kiosk buy-ups on any flight where there are more elites waiting for an upgrade to clear than available seats.
Apr 28, 2013, 8:37 am
#110
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Apr 28, 2013, 8:44 am
#111
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Apr 28, 2013, 5:30 pm
#112
Join Date: Nov 2010
Location: Los Angeles, CA
Programs: AA EXP, AMEX PLAT, IC AMB, SPG GOLD, HHONORS GLD, National Executive, Hertz Gold, AVIS Preferred
Posts: 65
Just checked in for my return flight 699 ORD - LAX... Counter person - "Well Mr. XXXX you are #1 on the upgrade list but" - I cut her off and say "First Class is sold out"... and she laughs.
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
Apr 28, 2013, 8:29 pm
#113
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Just checked in for my return flight 699 ORD - LAX... Counter person - "Well Mr. XXXX you are #1 on the upgrade list but" - I cut her off and say "First Class is sold out"... and she laughs.
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
Apr 28, 2013, 8:32 pm
#114
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
Just checked in for my return flight 699 ORD - LAX... Counter person - "Well Mr. XXXX you are #1 on the upgrade list but" - I cut her off and say "First Class is sold out"... and she laughs.
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
Apr 28, 2013, 10:31 pm
#115
Join Date: Jul 2005
Location: MIA
Programs: AAdvantage EXP, HH Diamond, Marriott Plat, Hertz PC, Delta PM, SPG Gold
Posts: 1,031
Just checked in for my return flight 699 ORD - LAX... Counter person - "Well Mr. XXXX you are #1 on the upgrade list but" - I cut her off and say "First Class is sold out"... and she laughs.
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
She agreed with what me and others have stated that AA has been pushing cheaper First Class tickets to sell out seats before upgrades as of late.
DOH!
I just booked 15k worth of travel and not a dime on AA due to this issue.
Apr 28, 2013, 10:41 pm
#116
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Oh puleeze. Many of us are still at or near 100% on upgrades. AA may offer reasonably priced F fares but they do not displace elites with last day kiosk upgrades. If you want to fly First, manage your travels better or buy an F ticket.
Apr 28, 2013, 10:42 pm
#117
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,318
What, exactly, would be the basis of the complaint to CS?
Apr 28, 2013, 10:49 pm
#118
Join Date: Jul 2005
Location: MIA
Programs: AAdvantage EXP, HH Diamond, Marriott Plat, Hertz PC, Delta PM, SPG Gold
Posts: 1,031
Lack of complimentary upgrades for EXP.
And this is exactly why I won't reply in this thread anymore. It obvious buying F is the only guarantee.
And this is exactly why I won't reply in this thread anymore. It obvious buying F is the only guarantee.
Apr 28, 2013, 10:53 pm
#119
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Apr 28, 2013, 11:15 pm
#120
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Did you book on a carrier that is going to guarantee you an upgrade to F even if they sell out the F cabin? We all have misses on upgrades but I'd need a lot more than that to walk away from my EXP status. Who is your backup carrier to AA?