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-   American Airlines | AAdvantage (Pre-Consolidation with USAir) (https://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation-usair-445/)
-   -   16 Apr 2013: AA computers down systemwide, many flights etc. affected (https://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation-usair/1458902-16-apr-2013-aa-computers-down-systemwide-many-flights-etc-affected.html)

JDiver Jul 3, 2013 9:49 pm

FlyerTalk Forums Expert How-Tos and Guides
 
MODERATOR GUIDEPOST

On April 16, 2013, AA suffered widespread problems (bookings, changes, aircraft holds and cancellations) caused by an HP-owned communications link breakdown. Many travellers were affected by cancelled or extensively delayed flights; this thread was dedicated to providing as current information as possible to members involved, and extraneous comments were suppressed by deletion and members asked to hew to strict informational guidelines.

The original wikipost can be read in the first post's Moderator Note.

Those still travelling and affected were advised to read this post this post.

The thread relating to proactive and related compensation provided to distressed / affected flyers as a result of the 16 Apr 2013 events can be read here.


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