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Using EXP upgrades on an itinerary with 3 people

 
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Old Jan 1, 2011, 6:17 pm
  #1  
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Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
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Using EXP upgrades on an itinerary with 3 people

Hi folks,

My dad is a new EXP and just booked the following award itinerary (3 tickets, all on the same PNR):

JFK->LAX->HNL
HNL->LAX->JFK

My understanding is that as an EXP he will be entitled to 2 complimentary J/F upgrades on this route for himself and mom. How does he get the upgrade for the third person (my sister)? Can he use his leftover stickers in addition to the 2 complimentary upgrades, or does he have to use 2 EVIPs on it?

I'm also guessing he'll have to contact the EXP desk to take care of this? Thanks in advance!
sullim4 is offline  
Old Jan 1, 2011, 6:21 pm
  #2  
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Join Date: Jan 2001
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Posts: 35,389
Originally Posted by sullim4
Hi folks,

My dad is a new EXP and just booked the following award itinerary (3 tickets, all on the same PNR):

JFK->LAX->HNL
HNL->LAX->JFK

My understanding is that as an EXP he will be entitled to 2 complimentary J/F upgrades on this route for himself and mom. How does he get the upgrade for the third person (my sister)? Can he use his leftover stickers in addition to the 2 complimentary upgrades, or does he have to use 2 EVIPs on it?

I'm also guessing he'll have to contact the EXP desk to take care of this? Thanks in advance!
Lots of misunderstandings here (I'm counting 5).

Award tickets cannot be upgraded. There is an exception (LFBU) but the chances are basically close to zero and he would pay about $450 per person each way if he is offered this option at the kiosk.

Even on revenue tickets, your dad and a companion are not entitled to upgrades unless upgrade inventory is available. Also, upgrades for a non-EXP companion are not complimentary. And only one companion can be sticker-upgraded.

Award seats are not upgradable even with VIPs.
vasantn is offline  
Old Jan 1, 2011, 6:24 pm
  #3  
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Join Date: Apr 2001
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you can't ug an award ticket iirc...if the tickets were purchased, he could ug himself +1....
clacko is offline  
Old Jan 1, 2011, 6:26 pm
  #4  
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Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 979
Gotcha. Thanks guys!
sullim4 is offline  
Old Jan 1, 2011, 9:04 pm
  #5  
Moderator: American AAdvantage
 
Join Date: May 2000
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Here's a good link to a page on aa.com - "The Who, What, When, And How Of Upgrading", and there is a lot of good information here in the FAQ and in the Wiki (links in the FAQ and elsewhere) on upgrading self and others.

This is likely to be merged into an existing thread - we like to keep like information together, as it makes it easier to find by those who use the Search tool, and because many questions have already been asked and answered (some many times).
JDiver is offline  


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