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LA / LAN not working on weekends, can't issue ticket???

 
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Old Jan 12, 2013, 7:50 am
  #1  
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LA / LAN not working on weekends, can't issue ticket???

i booked an aadvantage ticket with my miles which includes lan flights. 24 hours later, the ticket still has not been issued. i called aa, and they are telling me that lan is not working on weekends, and that is the reason why the ticket has not been issued, yet. i would have to wait until monday. true?
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Old Jan 12, 2013, 7:56 am
  #2  
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AA issues the ticket, not LA.
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Old Jan 12, 2013, 8:01 am
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And here I am wondering who this Ian character is....
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Old Jan 12, 2013, 8:17 am
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Originally Posted by tbassny
And here I am wondering who this Ian character is....
You weren't the only one! I was expecting a story about an FA or GA.
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Old Jan 12, 2013, 8:53 am
  #5  
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Originally Posted by Austinrunner
AA issues the ticket, not LA.
meaning, even though it includes lan flights, they should be able to issue the ticket? thanks, s
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Old Jan 12, 2013, 8:56 am
  #6  
brp
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Originally Posted by tbassny
And here I am wondering who this Ian character is....
I know two people named Ian. One is a lawyer. I was already pretty sure he didn't work weekends

Cheers.
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Old Jan 12, 2013, 9:00 am
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Originally Posted by flyinghigh77
meaning, even though it includes lan flights, they should be able to issue the ticket? thanks, s
If AA needs to manually confirm with LA that the award seats are available before AA issues the ticket and if no one at LA can confirm it on the weekend, then there will be a delay. But if AA doesn't need a manual confirmation, then blaming LA for the delay is disingenuous.

AA ALWAYS issues the tickets for award travel using AA miles. No exceptions.
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