Easy-breezy global travel: Verify your passport from home with AS’ Mobile Verify
https://news.alaskaair.com/alaska-ai...tional-travel/
Beginning today, guests traveling internationally on Alaska flights and using U.S. or Canadian passports have the option to use our new Mobile Verify program. This means no longer needing to wait in line in the lobby or at the gate to have a customer service agent check your documents — you can take care of this step safely and securely from the comfort of your home ahead of time. I wonder if this will support two different passports in the same profile (American and Canadian). |
About time. Just the other day the app made me enter all the passport info for the two of us… and then aborted the checkin with a message that we had to show the passports to the airport agent. Status was “not checked in”.
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Very nice. Too bad you have to downloads another app to verify first and that app scans the passport NFC. Way overkill compared to other airline app where you can just scan/take photo within the airlines app.
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Originally Posted by olouie
(Post 35538308)
Very nice. Too bad you have to downloads another app to verify first and that app scans the passport NFC. Way overkill compared to other airline app where you can just scan/take photo within the airlines app.
https://www.alaskaair.com/content/tr...port-lobby#idv James |
Just downloaded and entered my info successfully. However going. To Vancouver with the kid in a few weeks and will still need to check in the traditional method for kid. Not sure if it will accept the kids passport in the kids phone
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This is sad that it still isn’t a functionality for Alaska. For American, in 2020, I could use the tap function with my iPhone in the AA app to scan my passport.
how is this still such a challenge? |
Originally Posted by Xrayman
(Post 35540264)
Just downloaded and entered my info successfully. However going. To Vancouver with the kid in a few weeks and will still need to check in the traditional method for kid. Not sure if it will accept the kids passport in the kids phone
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Originally Posted by pipeliner
(Post 35541633)
Kids have to be 13 or older
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Originally Posted by mikexner
(Post 35540300)
This is sad that it still isn’t a functionality for Alaska. For American, in 2020, I could use the tap function with my iPhone in the AA app to scan my passport.
how is this still such a challenge? |
I posted another thread on this as this thread did not mention the Airside app. I think it's a terrible experience
I am presently in Cabo with my family, checking into fly back tomorrow. except, now Alaska forces you to enter your passport details into an app called Airside. You'd think there would have said something in advance rather than forcing users into using this new app when in another country. The process to enter the correct information for my kids on the same booking is not present - both because if they don't have a device, they can't enter info (ie one device per person), you have to enter a large amount of PII into an app that no one seems to know about (as indicated by searching for "airside" in the Alaska forum. It has a couple of cool features (nfc scamming) and you can get a BP to go through without lining up. However, the workflow for entering detail is not good, single user per instance and no alternative is offered when you hit the wall. i eventually checked in via the web. If Alaska IT is reading this, you gotta do better than this. Frankly, if we are part of a test group, it would have been nice if Alaska told us or at least informed people there was a new requirement before their trips... airside=2/10 for me /iain |
Is going through all this this really more convenient than just showing up at the airport with your passports and checking in normally?
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Originally Posted by VegasGambler
(Post 35668284)
Is going through all this this really more convenient than just showing up at the airport with your passports and checking in normally?
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There are a number of these passport verification operations running. WestJet and IAG among others use Zamna. United says your information will be processed by an unnamed 3rd party.
With the amount of hacks and breaches happening that we barely get information about even when our data been compromised, not something I plan to bother with. |
My wife and I tried it out for the kicks of it, and we now have mobile boarding passes.
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Originally Posted by VegasGambler
(Post 35668284)
Is going through all this this really more convenient than just showing up at the airport with your passports and checking in normally?
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