FlyerTalk Forums - Problem Accessing Mileage Plan Using a VX Account

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- - Problem Accessing Mileage Plan Using a VX Account (https://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1974461-problem-accessing-mileage-plan-using-vx-account.html)

abraxis

Jun 17, 2019 4:56 pm

Problem Accessing Mileage Plan Using a VX Account

Twice in the past week, I tried to find my account info (I had a VX account) or create a new account. Got this error message each time. Our Mileage Plan™ system is temporarily unavailable both at alaskaair.com and through our Reservations call center.
Please try again later. Is this typical?

overlord207

Jun 17, 2019 5:19 pm

It works for me, maybe just your account? Just tried on both the website and through the app.

Legend717

Jun 17, 2019 10:42 pm

I might call in if I were you.
I'm having no trouble with my own account, and haven't since.... gosh, I can't remember the last time I couldn't get logged in.
If you had a VX account, you'd want to get that activated/reactivated, rather than starting all over from the ground floor with no lifetime miles...

missydarlin

Jun 19, 2019 10:52 am

You've got PM :)

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