Problem Accessing Mileage Plan Using a VX Account

Old Jun 17, 19, 4:56 pm
  #1  
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Problem Accessing Mileage Plan Using a VX Account

Twice in the past week, I tried to find my account info (I had a VX account) or create a new account. Got this error message each time. Our Mileage Plan™ system is temporarily unavailable both at alaskaair.com and through our Reservations call center.
Please try again later.
Is this typical?
abraxis is offline  
Old Jun 17, 19, 5:19 pm
  #2  
 
Join Date: Jun 2019
Programs: AS MVPG
Posts: 39
It works for me, maybe just your account? Just tried on both the website and through the app.
overlord207 is offline  
Old Jun 17, 19, 10:42 pm
  #3  
 
Join Date: Jan 2010
Location: Anchorage, AK
Programs: CO - Onepass Gold Elite--> UA - MileagePlus Gold Premier--> Silver --> AS - MileagePlan MVPGOLD!
Posts: 692
I might call in if I were you.
I'm having no trouble with my own account, and haven't since.... gosh, I can't remember the last time I couldn't get logged in.
If you had a VX account, you'd want to get that activated/reactivated, rather than starting all over from the ground floor with no lifetime miles...
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Old Jun 19, 19, 10:52 am
  #4  
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