We’re upgrading your Lounge experience Email
#16
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
Hey, improvements are improvements... can't expect major changes overnight and at least they're showing a trend of investing in the lounges. Do I want more? Of course! But I'll take what I can get. When I'm up for renewal this winter I'll see if the trend is going in the right direction.
I was going to come on here and suggest that they spend some effort addressing their Partner network where there are problem areas; where the partner lounge is in the wrong terminal/behind security compared to the AS gate. Like in PHX... but I didn't even realize they already added the United Club in PHX wish I had known that two weeks ago.
I was going to come on here and suggest that they spend some effort addressing their Partner network where there are problem areas; where the partner lounge is in the wrong terminal/behind security compared to the AS gate. Like in PHX... but I didn't even realize they already added the United Club in PHX wish I had known that two weeks ago.
#17
Join Date: Nov 2010
Location: SFO/SEA
Programs: Gold 75K
Posts: 218
Announcing Ocean Citron as a major enhancement to my lounge experience insults my intelligence. Getting a lounge at SFO should be top priority. I'd be really interested to know what progress has been made since the December, 2017 "We're working on lounge space" email.
I know Cathay Pacific is available but since virtually all AS flights are out of Terminal 2, I don't consider that a meaningful option.
I know Cathay Pacific is available but since virtually all AS flights are out of Terminal 2, I don't consider that a meaningful option.
#18
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
I took a quick look through the airport commission agendas since January and don't see any items about an Alaska Airlines lounge being proposed/constructed in T2. Lots of other interesting tidbits including $450,000 for police K9 medical care for the next 5 years and tens of millions of dollars in bonds for the 350 room airport hotel, as well as contracts ranging from concessions to parking management. At this point they might as well wait for AA to move to T1 in the 2019-2020 window and take over their space.
#21
Join Date: Jan 2006
Location: Chapel Hill, NC
Programs: UA GS; Former Alaska MVPG75/DL Diamond/NW Platinum/BA Gold
Posts: 942
It's hardly an overnight problem to go eight months (and counting) without a lounge in their second-largest hub's primary terminal. This neglect is undercuts the viability of Alaska's lounge business, driving customers like me to buy an AA membership instead.
#22
Join Date: Jul 2013
Posts: 116
Alaska's second largest hub is PDX.
#23
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
The former United Club in T1 has been empty for years, don't see WN or F6 adding a club, anyone else now that AS is moving to T2, T1 will soon be replaced. Disappointed AS did not cut a deal with the Port of San Diego when Hawaii service was expanded, highly doubt it will happen now that AS has found a presumably cheaper, shared space solution.
#24
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
The former United Club in T1 has been empty for years, don't see WN or F6 adding a club, anyone else now that AS is moving to T2, T1 will soon be replaced. Disappointed AS did not cut a deal with the Port of San Diego when Hawaii service was expanded, highly doubt it will happen now that AS has found a presumably cheaper, shared space solution.
#25
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
"Reduced access" = virtually no access....just be done with this already....not sure why SEA was singled out when it has three lounges...PDX and LAX seem like much more viable contenders for the elimination of Priority Pass.
#26
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
I usually hit the lounge in the morning before my outbound flight. I bounce between the three lounges based on which gate my flight is departing from. As a rule it is busy in all three lounges by 6am, by 7am it is difficult to find a couple seats together. My guess that is the reason they are targeting the SEA lounges.
#27
Join Date: Jan 2006
Location: Chapel Hill, NC
Programs: UA GS; Former Alaska MVPG75/DL Diamond/NW Platinum/BA Gold
Posts: 942
Is there a particular metric that makes PDX bigger? Or based on pre-merger AS flights?
Maybe I am misreading the DOT stats, some of which are specifically origin-based, but SFO appears consistently bigger:
April 2018 Alaska Airlines statistics by origin airport
(latest data available and first month under combined certificate)
https://www.transtats.bts.gov/Data_Elements.aspx?Data=2
Passengers
279,800 SFO +27.7%
219,173 PDX
Flights
2,277 SFO +37.7%
1,653 PDX
Available Seat Miles
412,335k SFO +29.6%
318,189k PDX
Revenue Passenger Miles
341,988k SFO +32.7%
257,647k PDX
Maybe I am misreading the DOT stats, some of which are specifically origin-based, but SFO appears consistently bigger:
April 2018 Alaska Airlines statistics by origin airport
(latest data available and first month under combined certificate)
https://www.transtats.bts.gov/Data_Elements.aspx?Data=2
Passengers
279,800 SFO +27.7%
219,173 PDX
Flights
2,277 SFO +37.7%
1,653 PDX
Available Seat Miles
412,335k SFO +29.6%
318,189k PDX
Revenue Passenger Miles
341,988k SFO +32.7%
257,647k PDX
Last edited by Manoa Chris; Aug 5, 2018 at 7:24 pm Reason: attempted to fix crazy formatting
#29
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
I understated why there’s a bit of animosity about the lack of a lounge at SFO, but at least that terminal isn’t cramped as some of the others. So, for me, it’s not nearly as bad as it could be.
Wonder how much memberships are going up to pay for the new scents?
Wonder how much memberships are going up to pay for the new scents?
#30
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Oh, don't go giving AS any ideas. It seems they pick up on our speculation and it becomes reality. Just sayin'.