Alaska Denied mile credit from AA codeshare BA operated flight
#16
Join Date: Oct 2015
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Earning on American Airlines
Base miles earned and class of service bonuses on eligible American-operated flights count toward Alaska Airlines elite status.
#17
Join Date: Jul 2003
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Good catch. They repeat this for domestic flights but leave it out for international.
Complicates things because BA does not allow elites any baggage on basic economy fares, but if it's an AA codeshare AA rules apply. But then I can't credit N for 50% to AS I guess 25% credit to BA is the consolation prize.
Complicates things because BA does not allow elites any baggage on basic economy fares, but if it's an AA codeshare AA rules apply. But then I can't credit N for 50% to AS I guess 25% credit to BA is the consolation prize.
#18
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
So my friend was just denied on a AA-marketed BA-operated "P" fare for Premium Economy.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
#19
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So my friend was just denied on a AA-marketed BA-operated "P" fare for Premium Economy.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Qualify for mileage accrual on international flights
Flight must either depart from, and/or arrive in a country other than the United States or a U.S. territory, and be both marketed and operated by American Airlines.
https://www.alaskaair.com/content/mi...ritish-airways
Flights must fall within the eligible flight number range below, and your flight must be marketed and operated by British Airways.
The rules have never changed. What everyone reports on FT is that AS has ignored the published rules when people submit boarding passes.
I'd have your friend submit the BPs for credit on BA or AA (whichever makes more sense; BA Avios can be redeemed in the USA for as little as 7.5k miles for a one-way AA/AS flight).
#21
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
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So my friend was just denied on a AA-marketed BA-operated "P" fare for Premium Economy.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
#22
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
It’s been clear in the past that in these scenarios mileage is credited using the operating carrier’s chart. Since P earns 0 on BA, it sounds like the outcome is consistent with both formal and informal policies. No harm in trying HUACA, but I wouldn’t be sanguine about the chances.
#23
Join Date: Mar 2017
Location: British Columbia
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See Post #14 above. Try HUACA first, then other crediting strategies.
James in Empire Bay.
#24
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
According to the post, BA was the operating carrier, the fare code was P, and P does not earn on the BA chart. How is that irrelevant? Maybe I'm not parsing "based on the operating partner's earning charts in their with their underlying fare bucket" correctly. Is your point that there's a hidden fare bucket that BA is using that the traveler can't see but that AS has access to?
Last edited by milypan; Feb 16, 2019 at 5:39 pm
#25
Join Date: Jul 2015
Location: SEA
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According to the post, BA was the operating carrier, the fare code was P, and P does not earn on the BA chart. How is that irrelevant? Maybe I'm not parsing "based on the operating partner's earning charts in their with their underlying fare bucket" correctly. Is your point that there's a hidden fare bucket that BA is using that the traveler can't see but that AS has access to?
My one experience with this was on a BA-operated AA codeshare, booked into O on AA's end. At the time, AA O earned 100% on AS and BA O earned 25%; whichever bucket BA had me in got me 50% mileage credit after I submitted my request.
#26
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
See Post #14 above. Try HUACA first, then other crediting strategies.
What I would do is email your boarding passes & confirmation email as an attachment and ask them what Fare Class the AA P fare would match to on BA (there are more than one) showing the PE purchase. Email directly to [email protected] rather than using the online missing credit function.
James in Empire Bay.
James in Empire Bay.
According to the post, BA was the operating carrier, the fare code was P, and P does not earn on the BA chart. How is that irrelevant? Maybe I'm not parsing "based on the operating partner's earning charts in their with their underlying fare bucket" correctly. Is your point that there's a hidden fare bucket that BA is using that the traveler can't see but that AS has access to?
Oops, scratch the "with their". P is the bucket it booked into on AA, but BA's records will show the passenger in another fare bucket that actually exists on their end. It should be accessible to both AS and the customer, although I don't remember if it's made plain in any of BA's materials or if it'd have to be deciphered from the fare code.
My one experience with this was on a BA-operated AA codeshare, booked into O on AA's end. At the time, AA O earned 100% on AS and BA O earned 25%; whichever bucket BA had me in got me 50% mileage credit after I submitted my request.
My one experience with this was on a BA-operated AA codeshare, booked into O on AA's end. At the time, AA O earned 100% on AS and BA O earned 25%; whichever bucket BA had me in got me 50% mileage credit after I submitted my request.
Any other suggestions would be appreciated.
#27
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
This is something that I've been wondering - can't Alaska see the 'real' fare class code when they plug it into their system? I've sent in boarding passes before without a receipt, so clearly there is no fare class that can be deduced from the boardingpass, so it must be in the system. If so I can imagine that what Alaska is seeing is AA "P" = BA "P". I've told my friend to contact BA but BA customer service is notoriously inept about anything.
I did find the BA fare codes on britishairways.com, but it's not very easy. On the "Manage My Booking" page, if you scroll down to the individual flights, there is a "More flight information" link. Clicking on that link brings up details that include "Selling class." On my 3 BA-operated flights, one is D for AY and BA, one is I for AY and BA, and one is I for AY but R for BA.
For the record, BA does appear to have a P fare class. It looks like a mileage or upgrade class, so it seems a bit odd that a paid AA ticket would book into that, but it would certainly explain why it doesn't qualify for mileage.
#28
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If you upgrade, most FF programs give miles based on the underlying fare class that was purchased.
#29
Join Date: Mar 2017
Location: British Columbia
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Last year I flew DPS-SIN on KLM and upgraded to J at check-in. When I manually submitted the boarding pass, AS gave me credit for J. I advised them of the error and in appreciation, AS allowed me to keep the J earnings.
James
#30
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