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I got didn't get MVP/GOLD/75K Upgrade on AS (2017)

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Old Dec 28, 2016, 11:21 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone
Please post your upgrade successes & failures including:

Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase

Examples:
2/2/17 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
8/1/17 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
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I got didn't get MVP/GOLD/75K Upgrade on AS (2017)

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Old Dec 13, 2017, 8:21 am
  #541  
 
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
12/18/17
STL-SEA AS711
75K
T Fare
Purchased 10/31/17
Cleared at T-120
flyupfrnt is offline  
Old Dec 13, 2017, 8:33 am
  #542  
Original Poster
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,259
12/12/17
ANC-ADQ-ANC
AS 49 & 40
MVPG75K
AS49 UG at check in, AS40 UG at boarding gate
BOB W is offline  
Old Dec 13, 2017, 9:54 am
  #543  
Original Poster
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,259
12/13/2017

AS 685 FAI ANC

Upgrade glitch continues. Checked in for my flight last night and then checked to see where I am at on the UG list. Not even on it!!! I called the help desk and they put me on it after about a 15 minute wait. Now number 1 on the list for a sold out cabin. Shows me in 9F (PE seat upgrade) which I already had from time of booking.
BOB W is offline  
Old Dec 13, 2017, 9:58 am
  #544  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,643
Originally Posted by BOB W
12/13/2017

AS 685 FAI ANC

Upgrade glitch continues. Checked in for my flight last night and then checked to see where I am at on the UG list. Not even on it!!! I called the help desk and they put me on it after about a 15 minute wait. Now number 1 on the list for a sold out cabin. Shows me in 9F (PE seat upgrade) which I already had from time of booking.
did your reservation show F waitlisted before your upgrade window? i'm fighting with AS right now on a flight where they say i'm on the WL and i know i'm not, but the complimentary upgrade request button on my reservation throws and error. gonna try to call again in awhile, so far they've been most unhelpful. i know for a fact i will not be upgraded on this flight based on my previous experience...but the flight is probably going to be sold out up front anyways so all my stress might be for naught.
PV_Premier is offline  
Old Dec 13, 2017, 10:41 am
  #545  
Original Poster
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,259
Yes, I selected 9F at time of booking which is a premium seat. I also checked the box for a first class upgrade at that time. It showed me on the list until sometime just before check-in. Definitely a glitch on Alaska airlines part.
BOB W is offline  
Old Dec 13, 2017, 1:55 pm
  #546  
 
Join Date: Jun 2006
Location: PNW
Programs: AS 100K
Posts: 1,551
Originally Posted by jrl767
Mon 12/11
SEA-LAX AS410 (1625 departure) — 4 of 15 for 2 seats
MVPG, booked VX1780 (0645 departure) in R on 11/8
SDCd by phone shortly before midnight; based on the seat map, I had no expectations but asked about PC anyway during reissue ... agent confirmed 8F with no hesitation

a bit out of topic (mods, feel free to move ) but i did not know you could SDC from a VX flight to an AS flight...did you book your VX flight via vx.com or as.com? Do you know if SDCing from AS to VX is possible?
atcanobbio is offline  
Old Dec 13, 2017, 7:28 pm
  #547  
Original Poster
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,259
I was #1 on the UG list once they put me back on it and that is where I stayed until just before boarding when I was called to the desk and they handled me a new boarding pass for 3A. This is my last flight of the year so it made for a happy ending to 2017. I am somewhere around 85% for UG’s for the year.
BOB W is offline  
Old Dec 13, 2017, 11:14 pm
  #548  
LHG
 
Join Date: Jul 2011
Location: PDX
Programs: AS MVP Gold and hotel status through their credit cards as needed :)
Posts: 268
11/30/17 AS 408 PDX-SJC class R
11/30/17 AS 409 SJC-PDX class R
Bought tickets 11/9/17 for a mileage run. Middle of the UG list of about a dozen people both ways.

12/9/17 AS 54 PDX-EWR class R. Was 11 of 21 on UG list. bought 10/24
12/10/17 AS 53 EWR-PDX class T. 4 of 12 or so on the UG list. bought 10/24/17

MVPG. Obviously I fly on popular routes, my upgrade percentage is way down this year.
LHG is offline  
Old Dec 14, 2017, 7:21 pm
  #549  
 
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,263
12/14/17 AS 3396 SEA-PDX Checked my reservation at ~T-48 and had been upgraded. 75K. Left with F full and about 12on the waitlist.
mbluecpa is offline  
Old Dec 15, 2017, 11:23 pm
  #550  
LHG
 
Join Date: Jul 2011
Location: PDX
Programs: AS MVP Gold and hotel status through their credit cards as needed :)
Posts: 268
12/14/17 AS 863 PDX-OGG K class booked with companion fare coupon. MVPG. 5 of 12 on WL (partner was way down on UG list as he has no status, but I thought we both were either UG together or bypassed??)
12/24/17 AS 862 OGG-PDX K class. Checked our flights incessantly after purchase until one random weekend there were 2 U seats available with my gold guest upgrade coupons, so snagged them!! SCORE!!!! This flight will (re) qualify me for MVG and him for MVP.
LHG is offline  
Old Dec 16, 2017, 12:29 pm
  #551  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
Originally Posted by atcanobbio
... did not know you could SDC from a VX flight to an AS flight...did you book your VX flight via vx.com or as.com?
I didn’t either; I was willing to take the 1445 VX flight had the answer been “no” ... res was booked on alaskaair.com
jrl767 is offline  
Old Dec 16, 2017, 12:43 pm
  #552  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
Fri 12/15
LAX-SEA AS555 (1540 departure)
P fare, booked 16 Nov (AS491, 1935 departure)
called in at 2200 to SDC, knowing there were no F seats available on any afternoon flights, and this was the only one with an available window seat (I don’t count 16B/E on the 73G); I was something like 11/26 on the UG list

I was able to access the Alaska Lounge by showing the receipt for the original ticket along with the BP for 555 (which booked into full Y, so will be curious to see if any bonus COS miles post)
jrl767 is offline  
Old Dec 16, 2017, 3:57 pm
  #553  
 
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
11/30 PHX-SEA 830p departure: No UG
12/1 SEA-PDX 525p departure: No UG (SDC to this flight from a Q400)
12/2 PDX-PHX 920a departure: UG @ Gate
12/15 PHX-PDX 6a departure: UG @ checkin. Wasn’t on the upgrade list for whatever reason but got the screen upon checking in the night before. No idea when I would have cleared, but I guess I jumped the UG queue.
12/16 PDX-PHX 920a departure: UG @ 120 hr
tusphotog is offline  
Old Dec 16, 2017, 8:11 pm
  #554  
 
Join Date: May 2017
Location: SEA
Posts: 355
12/19 DCA-SEA AS 3 S Fare Upgraded T-120 Purchased 8/9
quemalo is offline  
Old Dec 17, 2017, 9:25 am
  #555  
 
Join Date: Oct 2017
Programs: AS MVP, Marriott Platinum
Posts: 191
12/12/17
GEG-PDX
MVP
Purchased 11/28/17
Cleared at T-2ish

When I checked in I was #4 on the list and there were 9/12 open seats. Right before I cleared, I was #6 on the list and only 5 open seats. After I cleared, I showed as the #1 on the list.
Whowouldanewman is offline  


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