How Do You Book Flights With AS That Show Phantom Availability?
#31
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
#33
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Have you checked ExpertFlyer?
Feel free to PM me if you like.
James
#34
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
F award. I don't know if QF shows phantom on their own metal, not familiar with their search engine. I am able to see 1 more seat than I am looking for on my desired route via AS, AA, and QF. I've checked and attempted to book multiple routes. Trying to book a simple 1 way TPAC segment.
While I've been able to book QF J via AS, I've never been able to book QF F via AS, always get the same error. The difference this time is that I am actually able to see the same award space via AA and QF while in the past I've only been able to see it via AS.
While I've been able to book QF J via AS, I've never been able to book QF F via AS, always get the same error. The difference this time is that I am actually able to see the same award space via AA and QF while in the past I've only been able to see it via AS.
#35
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
F award. I don't know if QF shows phantom on their own metal, not familiar with their search engine. I am able to see 1 more seat than I am looking for on my desired route via AS, AA, and QF. I've checked and attempted to book multiple routes. Trying to book a simple 1 way TPAC segment.
While I've been able to book QF J via AS, I've never been able to book QF F via AS, always get the same error. The difference this time is that I am actually able to see the same award space via AA and QF while in the past I've only been able to see it via AS.
While I've been able to book QF J via AS, I've never been able to book QF F via AS, always get the same error. The difference this time is that I am actually able to see the same award space via AA and QF while in the past I've only been able to see it via AS.
I have offered a few general suggestions and now offering a few more. Without more details it will be hard to further assist. If you are comfortable providing more details I would be happy to investigate further.
Thanks,
James
#37
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
There is only Y on 9, 10, 11, 12. No PE, J, or F
#39
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
In general QF partner space for First or Business seems to be very rare on this route. Complain to AS. If they show space and it is not bookable they have a bug that needs to be fixed. The best case outcome is that they get to book space shown by QF to its own members like they are showing as available. Do not expect AS IT to fix this anytime soon. They have not shown much competence in fixing bugs in a timely manner (EK).
#40
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
Sucks not being able to book QF F but not the end of the world. I guess it's good to know that EF is an accurate tool to confirm space.
I've mostly used AS miles for CX awards and that's been getting more difficult. Had an issue in July where I needed to return home from Japan immediately and was on AS award on CX 2 days later. Called to change to a JL flight leaving in a 7 hours and they didn't see space. Luckily I had enough AA miles to redeem for the same award and booked it minutes later.
AA is not perfect either, often times have to HUCA half a dozen times to get an agent to book a CX award.
I've mostly used AS miles for CX awards and that's been getting more difficult. Had an issue in July where I needed to return home from Japan immediately and was on AS award on CX 2 days later. Called to change to a JL flight leaving in a 7 hours and they didn't see space. Luckily I had enough AA miles to redeem for the same award and booked it minutes later.
AA is not perfect either, often times have to HUCA half a dozen times to get an agent to book a CX award.
#41
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
It would be interesting to know if AS can book when EF shows space. I have seen EF show an occasional 1F on QF from the US but never two. I have seen 2 Biz but that is also very rare. Premium Economy has better availability.
#42
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
I was able to book JFK-LAX-MEL-BNE in J using AS miles including a stopover in MEL all online about 6 weeks ago.
#43
Join Date: Nov 2014
Programs: AS MVP Gold 75K
Posts: 102
I had the same issue with HU last year when booking a trip for the wife and I - got all teh way to payment and it would error out. I waited 24 hrs and tried again, same issue. Waited another 24 hrs and it booked straight away.
Not sure what the issue was, but persistence and patience got the job done.
Not sure what the issue was, but persistence and patience got the job done.
#44
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
QF F is there. Was able to book 4 seats this year.
However it's not available at T-330 like most carriers. It's a few months behind. Not sure why (and AFAIK this was not always the case).
However it's not available at T-330 like most carriers. It's a few months behind. Not sure why (and AFAIK this was not always the case).