filed a missing points request

Old Feb 11, 11, 11:31 pm
  #1  
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Join Date: Aug 2009
Location: Sydney, Australia
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filed a missing points request

about two months ago. Haven't heard anything. Worth contesting it?
captain_starwood is offline  
Old Feb 12, 11, 1:46 am
  #2  
 
Join Date: Apr 2001
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Originally Posted by captain_starwood View Post
about two months ago. Haven't heard anything. Worth contesting it?
I would recommend calling Customer Care. They can tell you what the status of the request is...and whether or not it was received at all.
jwright is offline  
Old Feb 13, 11, 12:44 am
  #3  
 
Join Date: Jan 2004
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Originally Posted by jwright View Post
I would recommend calling Customer Care. They can tell you what the status of the request is...and whether or not it was received at all.
If you have the ticket number when you call they may be able to post it immediately. The only time I had to followup on a request it was completed while I had a chat with the agent about the destination.
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