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Old Feb 11, 2011 | 10:31 pm
  #1  
captain_starwood
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Join Date: Aug 2009
Location: Washington DC
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filed a missing points request
about two months ago. Haven't heard anything. Worth contesting it?
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Old Feb 12, 2011 | 12:46 am
  #2  
jwright
 
Join Date: Apr 2001
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Originally Posted by captain_starwood
about two months ago. Haven't heard anything. Worth contesting it?
I would recommend calling Customer Care. They can tell you what the status of the request is...and whether or not it was received at all.
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Old Feb 12, 2011 | 11:44 pm
  #3  
Exiled in Express
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Join Date: Jan 2004
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Originally Posted by jwright
I would recommend calling Customer Care. They can tell you what the status of the request is...and whether or not it was received at all.
If you have the ticket number when you call they may be able to post it immediately. The only time I had to followup on a request it was completed while I had a chat with the agent about the destination.
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