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-   -   Priority Pass ending physical cards? (https://www.flyertalk.com/forum/airport-lounges/2128232-priority-pass-ending-physical-cards.html)

brendan2 Jul 12, 2023 1:17 pm

Priority Pass ending physical cards?
 
I noticed my Priority Pass card expired and called Priority Pass support to request a new card. I was told Priority Pass recently stopped issuing physical cards and you need to use the Priority Pass app going forward

Oakshadow Jul 12, 2023 4:38 pm

That's unfortunate. One lounge dragon told me they prefer using the the physical cards to process entry. They said is was quicker and easier to confirm the member's entry credential. And if you're in a country in which you don't have some kind of cell coverage for your smartphone and no wifi access is available, you might have difficulty.

TGarza Jul 12, 2023 4:43 pm


Originally Posted by Oakshadow (Post 35408183)
And if you're in a country in which you don't have some kind of cell coverage for your smartphone and no wifi access is available, you might have difficulty.

Add to Apple wallet or print a card or save an image are 3 options with no cell service.

guv1976 Jul 12, 2023 4:45 pm

I was just able to take a screenshot of my digital Priority Pass card. Not sure whether that would suffice for access in lieu of logging in to the account. But as long as the screenshot image is scannable, I would hope so.

SanDiego1K Jul 12, 2023 5:55 pm

That's unfortunate. Both my husband and I have many Priority Pass cards. I've finally put stickies on each card so I know which credit card came with it. I've added the number of guests I can have. I've got one card that comes with a food benefit. I have the app on my phone but it is impossible to put all the cards on one app. While I generally prefer doing things electronically, this company's software really lags and I foresee numerous problems. Further, the San Diego Aspire lounge requires a physical card, whether the AMEX plat card, an AA club card, or a Priority Pass card. I entered the lounge two days ago and this information is current as of then.

Airport Addict Jul 12, 2023 9:10 pm


Originally Posted by brendan2 (Post 35407627)
I noticed my Priority Pass card expired and called Priority Pass support to request a new card. I was told Priority Pass recently stopped issuing physical cards and you need to use the Priority Pass app going forward

I just got a new one in the mail not too long ago. So must be a very new change.

mia Jul 12, 2023 10:02 pm


Originally Posted by SanDiego1K (Post 35408347)
.... I've got one card that comes with a food benefit.

If you were to use that card for lounges and restaurants, why would you need any of the others?

Mama Jul 13, 2023 5:06 am

My card expired at least 2 years ago, they didn't send me a new card. I continue using my expired card with no problem. So, as long as your membership is valid and member number stays the same, the expired card still works.

izint Jul 14, 2023 1:19 am

Thanks, This is good info to know, so I can just keep my expired card with me when I travel.

oliver2002 Jul 20, 2023 1:51 am


Originally Posted by Mama (Post 35409350)
My card expired at least 2 years ago, they didn't send me a new card. I continue using my expired card with no problem. So, as long as your membership is valid and member number stays the same, the expired card still works.

Cool will test if that works. My Chase PP online account is somehow blocked and I can't get into the app to display a digital card.

GUWonder Jul 20, 2023 7:25 am


Originally Posted by guv1976 (Post 35408199)
I was just able to take a screenshot of my digital Priority Pass card. Not sure whether that would suffice for access in lieu of logging in to the account. But as long as the screenshot image is scannable, I would hope so.

It works at plenty of PP lounges; and if it can’t scan for whatever reason, they can key in the info in the same way they do when the mag stripes on the cards fail to work or when the lounge scanners go down. They want the PP number to load and use that number to get a more real-time feedback approval from Collison/PP. This is why expired cards can be made to work too — although it sometimes has helped to damage the mag stripe and scrub off the expiration date so as to reduce the chance of pushback over a date noted on the card itself.

mia Jul 20, 2023 8:31 am

Newly issued physical card reported HERE. I am skeptical that cards are discontinued systemwide.

worldwidedreamer Jul 21, 2023 5:06 am

I for one would be happy with this news. I already have too many pieces of plastic in my life, and managing my three (?) PP cards would be a new hassle gone.

As an aside, would be great if the digital cards could say which bank issues them, eg amex vs Chase.

oliver2002 Jul 21, 2023 6:04 am

If you read the QR code on publicly available PP digital cards it seems to be in this format:


https://cimg5.ibsrv.net/gimg/www.fly...f3c5c8ac9e.jpg

Code:

PP%2F250615%2FMR%20CHRIS%20TESTS%2F0317%2F1414716141%2F%2F1%2F4566C3
https://cimg9.ibsrv.net/gimg/www.fly...fb614b965a.png
Code:

PP/210617/MR. ASA HAUSER/0518/1414186739//1/5C3075



PP /{date?}/{name}/{exp mmyy}/{card/account number}// {number of guest?}/{six digit checksum?}

Can somone try to decipher their own digital card and post the format (not the detail) here?

PS Asa Hauser was at Collinson from 2012-18... strange that he would use his QR for a demo/promo material

danielrall Jan 21, 2024 8:54 am

I write the card providence on the back at the end of the signature area.


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