Enjoy Iberia Status Match
#107
Join Date: Oct 2017
Programs: AS MVP Gold, AB Gold, HH Diamond, SPG Gold
Posts: 13
Hi All: I initially applied without creating an IB+ account given that it was only for newly created accounts and thought by creating one I would disqualify myself. Long story short is I did not hear anything for a few weeks, so created an account and sent a kind follow-up email with it. Good news is the match did finally come through on the account I created, although it did still take some time. If you did not create an account initially, I suggest you do so and send the request back in as a very nice follow-up. Also, I placed my new IB number where it asked for the IB number on the application, and simply placed my referral’s IB number in brackets next to his name where it asked for who had referred you. Good news is I have not heard of anyone’s match not being processed if legitimate and and truly a new account, but it is just taking some time to process them all, so patience is key here for sure. Hope that helps.
#108
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Hi All: I initially applied without creating an IB+ account given that it was only for newly created accounts and thought by creating one I would disqualify myself. Long story short is I did not hear anything for a few weeks, so created an account and sent a kind follow-up email with it. Good news is the match did finally come through on the account I created, although it did still take some time. If you did not create an account initially, I suggest you do so and send the request back in as a very nice follow-up. Also, I placed my new IB number where it asked for the IB number on the application, and simply placed my referral’s IB number in brackets next to his name where it asked for who had referred you. Good news is I have not heard of anyone’s match not being processed if legitimate and and truly a new account, but it is just taking some time to process them all, so patience is key here for sure. Hope that helps.
#109
Join Date: Nov 2017
Posts: 33
I hadn't heard anything at at the initial sign up didn't have an IB plus number, nor a member for referral. I created a new account and sent a polite email, email confirming status received the next day. I think the t and c's were a little ambiguous from the start. I almost got the impression that as I didn't have an IB plus account at the point of initial email, the status match request had been ignored.
#110
Join Date: Oct 2017
Programs: AS MVP Gold, AB Gold, HH Diamond, SPG Gold
Posts: 13
Sure, where it asked for the name the person referring, I of course supplied their name and placed their IB+ number next to their name in [brackets], where it asked for an IB # I inserted my new number #, and yes I reattached everything again to the email, including the form and the photo proof of my card. I also notated in the email I opened an account and supplied my new account number there as well.
#111
Join Date: Feb 2016
Programs: Delta Platinum, Etihad Gold, Hilton Diamond
Posts: 139
I hadn't heard anything at at the initial sign up didn't have an IB plus number, nor a member for referral. I created a new account and sent a polite email, email confirming status received the next day. I think the t and c's were a little ambiguous from the start. I almost got the impression that as I didn't have an IB plus account at the point of initial email, the status match request had been ignored.
Also my first emails I sent in Spanish and the one today in English, so also can't rule out that as the reason, since maybe the English team is more active than the Spanish one. Or of course maybe they finally got tired of my emails.
#113
Join Date: Apr 2015
Posts: 69
Hi All: I initially applied without creating an IB+ account given that it was only for newly created accounts and thought by creating one I would disqualify myself. Long story short is I did not hear anything for a few weeks, so created an account and sent a kind follow-up email with it. Good news is the match did finally come through on the account I created, although it did still take some time. If you did not create an account initially, I suggest you do so and send the request back in as a very nice follow-up. Also, I placed my new IB number where it asked for the IB number on the application, and simply placed my referral’s IB number in brackets next to his name where it asked for who had referred you. Good news is I have not heard of anyone’s match not being processed if legitimate and and truly a new account, but it is just taking some time to process them all, so patience is key here for sure. Hope that helps.
#114
Join Date: Apr 2007
Posts: 360
I got matched yesterday.
They did create the account for me!
Only one questions, email says:
Your Iberia Plus card level is Gold up to April 2019.
Online it says:
I guess the online information is wrong?
They did create the account for me!
Only one questions, email says:
Your Iberia Plus card level is Gold up to April 2019.
Online it says:
Maintain your Oro card
To maintain your gold card you need to collect 2,250 Elite Points or 50 Flights before 31/03/2018I guess the online information is wrong?
#115
Join Date: Nov 2017
Posts: 33
The response I got -
Concerning your registration in our Iberia Plus Programme. We inform you that we have proceeded as showed below:
Your Iberia Plus card level is.GOLD up to April 2019.
The welcome Avios will arrive by December in your personal account as well as the person who recommended you the program.
We inform you that any communication must be sent in Spanish or English.
We remind you that in www.iberia.com you will find all the information related to the Programme: card benefits, special offers¿
Your assistance allows us to improve our service. We hope we continue to enjoy your trust.
Iberia Plus Customer Service
Concerning your registration in our Iberia Plus Programme. We inform you that we have proceeded as showed below:
Your Iberia Plus card level is.GOLD up to April 2019.
The welcome Avios will arrive by December in your personal account as well as the person who recommended you the program.
We inform you that any communication must be sent in Spanish or English.
We remind you that in www.iberia.com you will find all the information related to the Programme: card benefits, special offers¿
Your assistance allows us to improve our service. We hope we continue to enjoy your trust.
Iberia Plus Customer Service
#116
Join Date: Aug 2008
Location: Netherlands
Programs: TK Elite, QR Gold
Posts: 1,272
The response I got -
Concerning your registration in our Iberia Plus Programme. We inform you that we have proceeded as showed below:
Your Iberia Plus card level is.GOLD up to April 2019.
The welcome Avios will arrive by December in your personal account as well as the person who recommended you the program.
We inform you that any communication must be sent in Spanish or English.
We remind you that in www.iberia.com you will find all the information related to the Programme: card benefits, special offers¿
Your assistance allows us to improve our service. We hope we continue to enjoy your trust.
Iberia Plus Customer Service
Concerning your registration in our Iberia Plus Programme. We inform you that we have proceeded as showed below:
Your Iberia Plus card level is.GOLD up to April 2019.
The welcome Avios will arrive by December in your personal account as well as the person who recommended you the program.
We inform you that any communication must be sent in Spanish or English.
We remind you that in www.iberia.com you will find all the information related to the Programme: card benefits, special offers¿
Your assistance allows us to improve our service. We hope we continue to enjoy your trust.
Iberia Plus Customer Service
#118
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
I helped with three matches. The matches were approved within a week of each other and the cards all came today in the mail. Very nice looking Card with a nice raised ORO on it
#119
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
You can be existing BAEC member: https://www.britishairways.com/en-de...er-match-offer
Exisiting Excutive Club Members
To take advantage of this offer send us an email at [email protected] with your Executive Club Membership details and attach evidence of your airberlin topbonus tier status by the 30 November.
Exisiting Excutive Club Members
To take advantage of this offer send us an email at [email protected] with your Executive Club Membership details and attach evidence of your airberlin topbonus tier status by the 30 November.
#120
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Helped by referring? I'm interested to match my topbonus Gold. Initially got denied because already had Iberia account and their T&C had been a complete mess.