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-   -   Are meals no longer served on Air NZ? (https://www.flyertalk.com/forum/air-new-zealand-air-points/1813746-meals-no-longer-served-air-nz.html)

hightide Jan 8, 2017 10:15 am

Are meals no longer served on Air NZ?
 
On my award ticket issued by UA, I'm seeing:
NZ162
Perth, WA, AU (PER)-
Christchurch, NZ (CHC) Boeing 787-9 Dreamliner

Fare Class: Economy (X)

Meals: None Flight Time: 6 hr 10 mn

It also states no meals on:
NZ542 (CHC-AKL)
NZ5654 (ZQN-CHC)
NZ891 (CHC-MEL)

Is it true that meals are no longer complimentary on all of the aforementioned flights?

I also purchased a AKL-ZQN ticket that includes seat + 1 23kg check-in bag directly from Airnz's New Zealand website. Are meals included in this ticket?

WLGNZ Jan 8, 2017 10:18 am

No Air NZ domestic flights have meals or catering.
Can not comment on your Perth flight.
Safe flying. WLGNZ

azdsgnr Jan 8, 2017 10:28 am

No meals on domestic flights, only tea or coffee and bag of crisps or a cookie.

on your PER-CHC looks like your award ticket is for a seat and bag only. they operate Seats to Suit on trans tasman flights where you can purchase a seat only (and 7kg cabin bag) seat+bag (no movies but tv series), the works (seat+bag+meal+movies)
https://www.airnewzealand.co.nz/the-tasman-experience

cavemanzk Jan 8, 2017 11:30 am

Typically Awards are booked into 'The Works' product, best way to check is to call NZ.

As an general rule all Intl flights under 10hours meals aren't included in the base fare, has been like this since 2010.

All Domestic meals we're removed in 2001.

jswong Jan 8, 2017 9:37 pm

This is a UA coding issue. Been like this as long as I can recall

cavemanzk Jan 8, 2017 10:16 pm


Originally Posted by hightide (Post 27725450)
On my award ticket issued by UA, I'm seeing:
NZ162
Perth, WA, AU (PER)-
Christchurch, NZ (CHC) Boeing 787-9 Dreamliner

Fare Class: Economy (X)

You'll need to find-out from either UA or NZ what you're fare class in booked into, the X class on you're UA ticket will be linked to an NZ booking class.

On the Tasman X on NZ is XBAGN (Seat+Bag), although likely UA Rewards aren't directly linked to this fare class.

cavemanzk Jan 8, 2017 10:17 pm


Originally Posted by jswong (Post 27728692)
This is a UA coding issue. Been like this as long as I can recall

Also because NZ Publishes to the GDS that these flights don't include meals, as GDS don't support displaying there might only be meals for some fare types.

curioustill Jan 8, 2017 10:47 pm


As an general rule all Intl flights under 10hours meals aren't included in the base fare, has been like this since 2010.
I've always wondered how people can cope with no meal between Auckland and Honolulu for about 9 hours. I recently flew with Hawaiian Airlines there, we were given two meals and I still felt quite hungry!

cavemanzk Jan 8, 2017 10:53 pm


Originally Posted by curioustill (Post 27728908)
I've always wondered how people can cope with no meal between Auckland and Honolulu for about 9 hours. I recently flew with Hawaiian Airlines there, we were given two meals and I still felt quite hungry!

Essay if you have lounge access, with the flight now being an 20:55 departure, and 0630 am arrival into HNL.

Have dinner in the Lounge, then sleep. Then just take an couple of snacks with you for breakkie.

codyc1515 Jan 9, 2017 1:09 am


Originally Posted by azdsgnr (Post 27725527)
No meals on domestic flights, only tea or coffee and bag of crisps or a cookie.

Or fudge! Sometimes, if you are lucky...

hightide Jan 9, 2017 10:46 am


Originally Posted by cavemanzk (Post 27725861)
Typically Awards are booked into 'The Works' product, best way to check is to call NZ.

As an general rule all Intl flights under 10hours meals aren't included in the base fare, has been like this since 2010.

All Domestic meals we're removed in 2001.

I did try calling Air NZ but they did not know any better. The Air NZ rep suggested me to call UA :confused:

samyoull Jan 9, 2017 2:36 pm

If it's on a UA ticket you'll have a Works fare, contrary to what the UA site says - have flown a bunch of these and always end up getting fed.

keitherson Jan 9, 2017 3:49 pm

A SIX HOUR INTL FLIGHT and no meal included? jesus. Air NZ might as well be a discount carrier these days. might as well fly Jetstar/Tigerair

cavemanzk Jan 9, 2017 4:05 pm


Originally Posted by keitherson (Post 27733397)
A SIX HOUR INTL FLIGHT and no meal included? jesus. Air NZ might as well be a discount carrier these days. might as well fly Jetstar/Tigerair

NZ pretty much is an LCC on Short/Medium Hall services, and there fares in those markets are priced the same as an LCC.

They have 4 Y product levels on these services
Seat Only
Seat + Bag
The Works (Includes: Meals,Drinks,Bags,Movies)
Works Deluxe *320/767 services only

sbiddle Jan 9, 2017 6:08 pm


Originally Posted by keitherson (Post 27733397)
A SIX HOUR INTL FLIGHT and no meal included? jesus. Air NZ might as well be a discount carrier these days. might as well fly Jetstar/Tigerair

It's only no meal if you choose to save money and buy a fare with no meal. If you want a meal you buy a fare that includes it. Seat only and Seat+Bag are priced to compete with JQ and are cheaper than QF. Works pricing (which includes a meal) basically aligns with QF.

I haven't heard an exact figure for some time but a couple of years ago meals on S2S routes sat at under 40% of pax for TT and short haul services to the Islands but significantly higher for HNL and DPS.

I don't think I've even bothered with a meal since they launched S2S on TT routes, there is no need for a 2 1/2 - 4 hr flight depending on destination.


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