I've had to submit a claim like that sometime ago, I simply submitted a claim to AFKL for a confirmation of no reimbursement on their end stating I had insurance with AMEX, which they were happy to confirm.
I was able to avoid waiting on a possible refund from them and go straight for AXA claim, while meeting their requirement of no refund with the airline.
As to if that's contractually valid, I couldn't possibly say

In term of coverage for late bagage, does AXA take 400€ (maximum per terms and conditions) even if AF has already taken 200€ for instance ?
or the maximum is 400-whatAFHasReimbursed ?

Hi

I just discovered the new feature Pay with Miles today... what a joke...
Spending like crazy to earn Miles, then using Thousands of Miles just to pay a few Euros on Amex statement... :rolleyes:

without any doubt, the dumbest idea ever launched by Amex x AF

Not unique to the Amex AF KLM card, unfortunately. Other Amex cards offer similar and it's probably the worst redemption method.

On my amex branded platinum, I have a bonus of 1 miles for every euro spent I have made in foreign currencies in July.
i have not seen any news or ad regarding this bonus offer ?

I just noticed the Amex Blue is free for life with Fortuneo or with a simple referral.

I guess you can't get one AF Amex and one regular Amex ?

As you speak of Fortuneo, I assume you're in France

Yes you can

AF Amex will earn you Flying Blue Miles
Amex Blue will earn you Rewards Points

I received the same letter, indicating that as part of the price increase on the AF Gold Amex, some new Hertz benefits have been added, without any more detail.

Does anyone know what are these new additional Hertz benefits on the AF Gold Amex ?

I think it's a higher discount. But to benefit from it, you need to achieve an extraordinary objective : make a successful booking on Hertz site or app going through all the glitches affecting their systems. :mad:

I received the same letter with no details, dated July 1st:

I called AMEX to get more information on Hertz "enforced" benefits but the guy didn't really know and had to ask his supervisor. After a few minutes he told me that I should get Hertz President's Circle and better insurances. I told him that I was already Hertz Platinum thanks to FB Ultimate status, that I was not interested at all in "Pay with Miles" and that when insurances were devaluated some time ago they didn't decrease the card fee. I finally told him that my husband and I would probably cancel the 3 Gold cards we currently have due to this 9% increase for nothing.

But my husband received an other version of the letter dated July 7th...

https://cimg3.ibsrv.net/gimg/www.fly...ba8bac9ea1.jpghttps://cimg9.ibsrv.net/gimg/www.fly...7c42eb4544.jpg

I thought we were already supposed to get Hertz 15% discount and now it's not President's Circle anymore but Five Star, that we already have... :confused: :td:

Woaw , i mean they keep increasing price and lowering benefits , so i dont see the point of having any of these cards besides booking AFKL flights

And when you consider the devaluation of miles happening since last FB then the gold or platinum are clearly a joke

1 000 Miles = 4 € , this is a scam , i just wonder who is the genius who got this idea
1 000 Miles = 4 €

I wouldn't say that, although some of the last "improvements" ;) are bad. But for the last 3 years, we have more and more very interesting cashback offers for AFKL or some hotel brands purchases. Those are becoming the most interesting benefits of this card as clearly you recover quickly your annual fee. But if those offers vanish in the future (not unlikely on a post covid world), then I would clearly consider cancelling the card.

I don't remember about the insurance devaluation. Can someone point me to what was impacted by this devaluation ?

For travel insurances, only AFKL flights are covered. Before it was all airlines.

But those cashback offers are offered to every Amex customer. So you can still access them with a free Amex card at the entry level.

I have a very hard time to justify the 180 euros price for the Gold and the 570 euros price for the Platinum nowadays.
No lounge benefit, travel insurance restricted to AF-KLM flights, 2,8% FX fee. You get better insurance and no FX fee (even on withdrawals) on free Visa/Mastercard cards on the French market.
The only real perks of those "premium" cards are the extra XP without flying.