SkyTeam Elite+ - AF no longer opening up seat maps?
Hi Everyone I have SkyTeam Elite Plus status through Alitalia, I currently travel with AF every couple of weeks on European flights to and from Paris. I have noticed in the last three weeks that when I go to check-in online, the full seat map is not now available for me as it used to be, to select a seat, and I am often placed in row 12 or further back. Has something changed recently with AF and the ability to select a seat for SkyTeam Elite Plus members of other programmes? |
From an AF Platinum point of view, I also noticed a decrease in term of seats available immediately after check-in opens.
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Something has definitely changed. |
Is this Joon flights? I have noticed such things on a coming Flight to Stockholm... |
I noticed that my seat reservation for an AF flight AMS-CDG in early Jan was changed; From 7C to 9C and now to 12C. Now the seat map does not let me choose anything before row 11 (exit row). What's going on :(
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It happens to me on both AF and JOON. I’ve just checked the seat map again for my flight tomorrow to Birmingham from CDG and I have now been given a middle exit row seat and the rest of the seat map is blocked out. There is no possible way that this flight is full, it never is and even though we are in the run-up to Christmas, I very much doubt tomorrow’s will be. Therefore I can only assume that there is a fault with the AF system regarding seat access for STE+ members or they’ve changed the rules. Not good. |
Originally Posted by Xandrios
(Post 30554362)
I noticed that my seat reservation for an AF flight AMS-CDG in early Jan was changed; From 7C to 9C and now to 12C. Now the seat map does not let me choose anything before row 11 (exit row). What's going on :(
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Originally Posted by Goldorak
(Post 30555766)
curtain moved ? |
AMS-CDG is notoriously premium heavy, I expect due to all the long haul connections.
I've seen once even curtain behind exit row. |
In some flights, mostly on "La Navette" flights they used to place the Platinum members on the first rows of the cabin. Now, they have a policy where if you are "Abonné" and paid full fare or just normal passenger and paid full fare, they have right to the seats on the front of the cabin. Therefore, the Platinums having paid basic fare or weekend fare or other are kicked to the back of the cabin...Proof that if you are Platinum who spent a lot on travelling during the year but you bought a low fare ticket, they don't care...Not really nice as the loyalty counts less and less...
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Originally Posted by AlexBelt
(Post 30566828)
In some flights, mostly on "La Navette" flights they used to place the Platinum members on the first rows of the cabin. Now, they have a policy where if you are "Abonné" and paid full fare or just normal passenger and paid full fare, they have right to the seats on the front of the cabin. Therefore, the Platinums having paid basic fare or weekend fare or other are kicked to the back of the cabin...Proof that if you are Platinum who spent a lot on travelling during the year but you bought a low fare ticket, they don't care...Not really nice as the loyalty counts less and less...
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Originally Posted by Goldorak
(Post 30567270)
I have never witnessed this. I was and am still always seated at the front of the cabin even on light fares.
Thanks for your reply. Interesting as it happens to me lately on ORY-MRS-ORY flights. Maybe is because you're Ultimate Platinum? I'm Platinum since 4 years now and fly quite a lot. Every time I experience this I call the Platinum line and get such answer as mentioned above (which has been inconsistent as they say also is a weight and balance issue, airport blocking the seats, or simply they can't move you to another seat because...) I've reported this to the agents at the airport, Platinum Line, and even to the purser when he/she approaches to say hi. In any case I feel this not really nice from them. Cheers, Alex |
Originally Posted by AlexBelt
(Post 30568260)
Hi Goldorak,
Thanks for your reply. Interesting as it happens to me lately on ORY-MRS-ORY flights. Maybe is because you're Ultimate Platinum? I'm Platinum since 4 years now and fly quite a lot. Every time I experience this I call the Platinum line and get such answer as mentioned above (which has been inconsistent as they say also is a weight and balance issue, airport blocking the seats, or simply they can't move you to another seat because...) I've reported this to the agents at the airport, Platinum Line, and even to the purser when he/she approaches to say hi. In any case I feel this not really nice from them. Cheers, Alex |
My experience matches that of Alexbelt on a recent cheapo (€50 o/w) MRS-ORY flight, where I was shifted way back despite being Plat and no seat available to me in the first 15 rows. Later on, however, they did move me much further forward.
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Last week, CDG-LYS on a “mini” fare. Nothing available in front of row 11 for me (A321). Also during check-in, not became available. The seats in front (row 4-10) got occupied by -from my own judgement- a very random selection of passengers incl. small children/families. |
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