Standby upgrade does not show up with increased status Aeroplan miles?
 

A few days ago, I went from YOW to YYZ, on a H fare ticket, which was upgraded by the Rapidair agent, after being put on the standby upgrade list. I had the same type of upgrade a couple of months ago.

In both cases, my original mileage appeared on my Aeroplan statement (eg 375 miles), rather than the more appropriate figure (500 miles for the flight 2 months ago, and 625 miles for the flight a couple of days ago).

What is the Rapidair (gate) agent not doing correctly, to reflect my upgrade status - therefore, I am not getting this increased number of Aeroplan status miles to be put into my Aeroplan account.

What should I do differently in the future, so that the full miles are credited, for a standby upgrade?

all the agent does is edit your record that you want an upgrade there is only one way to do it. So I am thinking that maybe you get more points now for H class than before.

I believe the agent just changed your seat assignment in the business cabin rather than rebooking you into C class.

Next time, perhaps ask the agent nicely whether you were rebooked into C class?

The gate computers are limited in functions. Agents can't put you in 'C' class for last minute upgrades. Either book you in J or just change your seat assignment to J. You just need to send your BP in or call them up to fix it.

Are you saying that, by getting an u/g to J, you are eligible for the 25% Class of Service bonus?

I've been u/g'ing for years and never knew about this...

Braindrain welcome to FT http://www.flyertalk.com/forum/smile.gif

The rules just changed last month. You should have received an insert in your statement for May that outlines the new accumulation levels. C class, which upgrades are booked in, now receive a 125% miles for domestic flights only. All other flights get no bonus for C class, just 100% miles.

Yep, it can make it very confusing for sure.

We used to get C class miles for ALL flights domestic, transborder or international upgraded 2 years ago and before (ie 125%). That changed last year to 100% (still better than 50 or 75% on domestic routes) but then they had a change of heart and now are giving 125% again (but as cattle says, only on domestic flights).

I seldom have problems with this. I regularly standby on H fare for upgrade (and did so just last week) and still get miles posted properly. Look for ML*2 on the bottom of the small portion of the Air Canada style boarding pass.

You might not get it automatically if you are being checked in by United at places like Phoenix, Hong Kong etc.

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[This message has been edited by BlondeBomber (edited 06-24-2003).]

Am I correct in my understanding that if I upgrade suing a cert., I am to receive the mileage of the upgraded class? A few months ago, AC told me it was to be enough of a privilege to have been upgraded & that the difference in mileage would not be awarded.

You are correct - if you are upgraded, you are supposed to receive the miles for 'C' class. (125% of actual miles on domestic flights and 100% on domestic/international flights)

Was it an international/transborder flight you were on? If so, then it doesn't make a difference since all the international/transborder revenue booking classes earn 100% if you're not booked in 'J'.

Blondebomber:

I am confused by what you and Empress are saying. Empress stated that the gate agent's computers do not have the capability to "upgrade" the booking code on a standby basis to "C". You are implying that they do have that capability?

FlyerGoldII

What BB is saying - if you get ML*2 on your boarding pass, that means the agent has put you into 'J' booking class which will net you 150% on domestic flights and 125% on international/transborder flights.

Great news! Thanks! I'll be checking my posted miles a little closer now. http://www.flyertalk.com/forum/wink.gif