Originally Posted by jc94
(Post 29505162)
Kids, especially those aged 6 and being smaller than adults, should be fine in Y no? ;)
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Originally Posted by MSPeconomist
(Post 29501283)
If the father had wanted the son to sit in FC/business class, he should have purchased a FC/business class ticket for the kid.
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Originally Posted by Stranger
(Post 29505635)
But not necessarily if by themselves in Y?
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I'm sorry but age is immaterial to this question. The child was in Y. By AC's policies it couldn't be alone if it was 6, so unless they screwed up big time, it was with a parent / guardian / responsible person.
The fact the child moved up to the front and took a seat made them TARGET #1 of Flyertalk and Persona-Non-Grata as far the majority of this board is concerned. If AC couldn't upgrade pregnant lady who was fearful to go to the bathroom (hah, lets ressurrect that thread), this child has no reason to be in the front. Pay for the damn ticket, use upgrade credits, points to upgrade, or get back to your seat like everyone else. UNless the kid has no arms, no legs, is colour blind, and lost his pet donkey the week prior, I have zero compassion for saying "sure, go enjoy an upgrade for free". Next thing you know, this 6 year old kid will taking pictures on his cell phone, posting J selfies to instagram and ruining things for the rest of us. Trust me... if his dad is paying for J, I wouldn't be surprised. And yes... 99% of FT'ers agree... I'm a dick. |
Originally Posted by jazzsax
(Post 29506518)
And yes... 99% of FT'ers agree... I'm a dick.
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This thread continues to attract self-entitled a-holes like bees to honey. Can we just lock it already?
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Originally Posted by RatherBeInYOW
(Post 29507424)
This thread continues to attract self-entitled a-holes like bees to honey. Can we just lock it already?
The decision to permit a parent to self-upgrade their child affects everyone. If you let one parent do it then you have to let everyone do the same regardless of age or behavior. |
This thread perfectly defines why AC takes the art of discretion out of the hands of front line employees, to the level that it can.
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Good on SD fo sending the kid back, when this situation presents itself with us, we do one of the following.
Adult takes J seat and another adult sits with kid. I was once upgraded travelling with my ten year old, very simply turned down upgrade and sat with my kid. Not difficult decisions here people. Kids are now 13 and 11 and are fine in Y by themselves. And we wonder why today’s kids are so entitled! Although this summers trip to LIM we are all flying J on AC and UA. |
Originally Posted by YEG_SE4Life
(Post 29507930)
This thread perfectly defines why AC takes the art of discretion out of the hands of front line employees, to the level that it can.
My opinion is (and likely always will be) that the system should be good enough that the employees don't need discretion. But until that happens, discretion needs to be reasonable. Upgrades need to happen at the gate, except for extraordinary circumstances (like "do we have a doctor onboard?"). I don't care if you're AC*SM on a full J fare, who is somehow sitting in Y. You should have dealt with it at the gate. blah blah YBYL blah blah. I have complained to the SD about people crossing the curtain on a couple occasions. It's always been dealt with to my satisfaction. It's disruptive (and you can't dispute this - the fact that I noticed it means it's disruptive). |
Originally Posted by canadiancow
(Post 29508331)
But until that happens, discretion needs to be reasonable.
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Originally Posted by Badenoch
(Post 29507512)
Who's self-entitlement is greater and who is the greater "a-hole?" The passenger who has paid for a premium product and reasonably expects it not to become a free babysitting service for someone else's children or the self-absorbed parent who is too cheap to spring for a more expensive ticket but instead sneaks their kid into the premium class without paying?
I’ll let you guess who that is. |
Originally Posted by RatherBeInYOW
(Post 29508816)
Neither. It is the person spending time complaining about it on an online forum when they weren’t there, don’t know the situation and it doesn’t affect them in any way shape or form. I’ll let you guess who that is. Seriously? Last I checked, this was a fairly interesting discussion with some differing viewpoints. Respectfully, if one doesn't like the conversation, one can find a different one. And if you don't think someone helping himself or a family member to something they did not pay Air Canada for doesn't affect the rest of us, I beg to differ. It might not affect you, it might not be any of your business, but it affects Air Canada and it affects all of us who pay for a product or service for which we are entitled. But sure, feel free to throw some sand. FT is great therapy if nothing else. :D |
Originally Posted by 24left
(Post 29508831)
And if you don't think someone helping himself or a family member to something they did not pay Air Canada for doesn't affect the rest of us, I beg to differ. It might not affect you, it might not be any of your business, but it affects Air Canada and it affects all of us who pay for a product or service for which we are entitled.
Seeya FT, I'm done. |
Originally Posted by 24left
(Post 29508831)
And if you don't think someone helping himself or a family member to something they did not pay Air Canada for doesn't affect the rest of us, I beg to differ. It might not affect you, it might not be any of your business, but it affects Air Canada and it affects all of us who pay for a product or service for which we are entitled.
How does a child moving forward to sit, merely sit, beside Dad in J affect a fellow passenger in that cabin? How does it alter your "product or service": the experience, the space, the use of on-board amenities, the business-class benefits, the miles accrual, the time spent en route, the attention from staff or the ability to purchase that same product in future? One may begrudge somebody receiving a product for which they didn't pay full price, but my question here is: why? I'd venture that - unless the kid raided the Kit-Kat bin (!) - it would difficult to point to a tangible diminishment of another passenger's current, in-the-moment experience.
Originally Posted by canadiancow
I have complained to the SD about people crossing the curtain on a couple occasions.
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