Misbehaving FAs
#16
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
#17
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
#18
Join Date: Jul 2008
Posts: 336
#19
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
Not trying to get pilots in trouble but it's definitely "possible" for non AC pilots/Company staff to get into the cockpit during flight as well...
#20
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
I'm sure there are rules about who is and isn't allowed to catch a ride in the jumpseat. And if it was a small A/C, could they both deploy the seat and move around at the same time?
#21
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
the real story here is that that someone was able to get more than 2 drinks from that loser-bar setup they have in yyc without the bar staff passive aggressively tapping the "do not get wasted before your flight. wasted pax are not allowed on the plane" sign.
any ac employee traveling on business or leisure who is in possession of their raic gets jumpseat if all cabins are full. it used to be crew only but few years ago they allowed any raic'd empoyee. typical for transport canaduh, raic must be displayed (for whatever reason). so you're most likely seeing a non-rev on a leisure pass.
business travel (posi) will most definitely have a seat in the cabin
business travel (posi) will most definitely have a seat in the cabin
#22
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
Yvrflyr.......
Your thread title is wrong. There is no misbehaving from what I can see.
"You" knew they were AC staff, but I'd bet no one else did, and the fact that they were in civvies makes them the same as regular pax enjoying themselves. They didn't cross any lines in my rule book, but then again, I don't waste my time regulating and reporting on the behaviour of others I don't know. There's nothing to see here or complain about. Seriously.
Move on.
Your thread title is wrong. There is no misbehaving from what I can see.
"You" knew they were AC staff, but I'd bet no one else did, and the fact that they were in civvies makes them the same as regular pax enjoying themselves. They didn't cross any lines in my rule book, but then again, I don't waste my time regulating and reporting on the behaviour of others I don't know. There's nothing to see here or complain about. Seriously.
Move on.
#23
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Air Canada employees, when traveling on Air Canada, whether or not they are in uniform, on duty or not, should always exemplify behavior that their employer would not find questionable.
I would report the situation in question.
Why? Passengers are always keeping an eye on things like this, which is why the original poster posted on FT.
On a recent flight from YUL to YYZ, I noticed Ben Smith standing by the jet way on his cell phone, talking away. Once we boarded, he was in J, of course, and boarded before SEs.
He had no idea who I was, and all I did was watch his behavior. He was respectful and polite, and no one was the wiser. (except the crew, of course). I would expect all employees to behave the same way. They are representing the company, after all.
I would report the situation in question.
Why? Passengers are always keeping an eye on things like this, which is why the original poster posted on FT.
On a recent flight from YUL to YYZ, I noticed Ben Smith standing by the jet way on his cell phone, talking away. Once we boarded, he was in J, of course, and boarded before SEs.
He had no idea who I was, and all I did was watch his behavior. He was respectful and polite, and no one was the wiser. (except the crew, of course). I would expect all employees to behave the same way. They are representing the company, after all.
#26
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
If the employee is in uniform or wearing a visible RAIC, report.
After that, it's unsure.
If the employee is travelling on travel benefits "space available" or whatever, they should be reported. They are using a privilege at a vastly reduced rate, and should have respect for paying customers.
If the employee is travelling on a revenue ticket, their behaviour is no more our business than any other passengers (ie FT fodder).
There are ways for us to figure out if it's an employee travelling on passes or not (eg appearing twice in the standby lists). But no one can be sure. I've heard of a situation where an E-something complained to the crew about giving "favours" to another passenger on board and wanted to make a complaint. Turns out the person wasn't an employee and in fact another SE. You can honestly never know for sure.
If it was me, I'd roll eyes, FT fodder, and let it go.
However, if the behaviour was disruptive to the point it compromised safety, or was disrespectful and attacked other passengers directly, then I would report it like I would any other employees. AC can figure out if it was an employee or not and deal with it accordingly.
My 2c.
Edit: Aren't employees travelling on benefits subject to a dress code and behaviour policy (re: United Airlines legging-gate)? How were they dressed?
After that, it's unsure.
If the employee is travelling on travel benefits "space available" or whatever, they should be reported. They are using a privilege at a vastly reduced rate, and should have respect for paying customers.
If the employee is travelling on a revenue ticket, their behaviour is no more our business than any other passengers (ie FT fodder).
There are ways for us to figure out if it's an employee travelling on passes or not (eg appearing twice in the standby lists). But no one can be sure. I've heard of a situation where an E-something complained to the crew about giving "favours" to another passenger on board and wanted to make a complaint. Turns out the person wasn't an employee and in fact another SE. You can honestly never know for sure.
If it was me, I'd roll eyes, FT fodder, and let it go.
However, if the behaviour was disruptive to the point it compromised safety, or was disrespectful and attacked other passengers directly, then I would report it like I would any other employees. AC can figure out if it was an employee or not and deal with it accordingly.
My 2c.
Edit: Aren't employees travelling on benefits subject to a dress code and behaviour policy (re: United Airlines legging-gate)? How were they dressed?
#27
Suspended
Join Date: Nov 2007
Location: YVR
Programs: Air Canada Super Elite 2+ Million Miles
Posts: 2,478
Yvrflyr.......
Your thread title is wrong. There is no misbehaving from what I can see.
"You" knew they were AC staff, but I'd bet no one else did, and the fact that they were in civvies makes them the same as regular pax enjoying themselves. They didn't cross any lines in my rule book, but then again, I don't waste my time regulating and reporting on the behaviour of others I don't know. There's nothing to see here or complain about. Seriously.
Move on.
Your thread title is wrong. There is no misbehaving from what I can see.
"You" knew they were AC staff, but I'd bet no one else did, and the fact that they were in civvies makes them the same as regular pax enjoying themselves. They didn't cross any lines in my rule book, but then again, I don't waste my time regulating and reporting on the behaviour of others I don't know. There's nothing to see here or complain about. Seriously.
Move on.
agree move on
#29
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
If the employee is in uniform or wearing a visible RAIC, report.
After that, it's unsure.
If the employee is travelling on travel benefits "space available" or whatever, they should be reported. They are using a privilege at a vastly reduced rate, and should have respect for paying customers.
If the employee is travelling on a revenue ticket, their behaviour is no more our business than any other passengers (ie FT fodder).
There are ways for us to figure out if it's an employee travelling on passes or not (eg appearing twice in the standby lists). But no one can be sure. I've heard of a situation where an E-something complained to the crew about giving "favours" to another passenger on board and wanted to make a complaint. Turns out the person wasn't an employee and in fact another SE. You can honestly never know for sure.
If it was me, I'd roll eyes, FT fodder, and let it go.
However, if the behaviour was disruptive to the point it compromised safety, or was disrespectful and attacked other passengers directly, then I would report it like I would any other employees. AC can figure out if it was an employee or not and deal with it accordingly.
My 2c.
Edit: Aren't employees travelling on benefits subject to a dress code and behaviour policy (re: United Airlines legging-gate)? How were they dressed?
After that, it's unsure.
If the employee is travelling on travel benefits "space available" or whatever, they should be reported. They are using a privilege at a vastly reduced rate, and should have respect for paying customers.
If the employee is travelling on a revenue ticket, their behaviour is no more our business than any other passengers (ie FT fodder).
There are ways for us to figure out if it's an employee travelling on passes or not (eg appearing twice in the standby lists). But no one can be sure. I've heard of a situation where an E-something complained to the crew about giving "favours" to another passenger on board and wanted to make a complaint. Turns out the person wasn't an employee and in fact another SE. You can honestly never know for sure.
If it was me, I'd roll eyes, FT fodder, and let it go.
However, if the behaviour was disruptive to the point it compromised safety, or was disrespectful and attacked other passengers directly, then I would report it like I would any other employees. AC can figure out if it was an employee or not and deal with it accordingly.
My 2c.
Edit: Aren't employees travelling on benefits subject to a dress code and behaviour policy (re: United Airlines legging-gate)? How were they dressed?
#30
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
Wrong....some airlines allow staff/companion ticket on standby to do jumpseats during flight.... I found this out after I was stranded in Asia after the large earthquake/nuclear incident a few years ago and a friend arranged to get me back from HKG-LHR-NYC via jumpseats. Still have to pay and go through the ticketing process.
Oh and dare I say, I've also seen a civilian clothed employee sit in a passenger cabin jump seat for 90% of a transcon flight without RAIC or any form of employee ID. This passenger wasn't supposed to be in that seat and even had a functional regular seat with boarding pass. There was no lanyard. Certain member(s) here who are in the know with AC know what I'm talking about. Of course I fully expect the "how do you know this or that.. or it could be this or that blah blah"
i must be wrong! Clearly! What I state above must be IMPOSSIBRU!
i must be wrong! Clearly! What I state above must be IMPOSSIBRU!