chx1975

I see plenty business saver awards when I search United and absolutely none when searching Aeroplan.

yyznomad

Please provide dates and airports.

rankourabu

If it's 330+ days out, that's normal, AE doesn't get access to that inventory.

jasdou

Yep, something is going on with LOT award availability and Aeroplan. This was reported yesterday here - http://travellingtheworld.boardingarea.com/2017/12/aeroplans-newest-glitch-lot-polish-airlines-not-bookable/#_ga=2.67744402.2019884132.1513644599-72880005.1484402826

Sorry for the ugly link, I'm posting from my phone and can't seem to properly insert a hyperlink.

yyznomad

Done.

Aeroplan's Newest "Glitch": LOT Polish Airlines Not Bookable - Travelling the World

chx1975

Good to get confirmation, abominable that Aeroplan again lets us down.

ProtonJack

I've been trying to find a Toronto to Warsaw ticket in October in business class. Nothing is showing but looking on ANA it's wide open.

There isn't even anything simple like an economy ticket from Frankfurt to Warsaw in the month of November 2018 showing on Aeroplan.

It seems to me like a problem with Aeroplan if they can't access LOT inventory that other Star Alliance partners can.

I phoned in and the agent told me that they only have a certain allotment of flights for LOT and she thinks they used them all up. I said I never heard of that before. But she just repeated it and suggested to search other days. I said I did and they have no LOT availability anywhere across the board from anywhere to anywhere. But she just repeated this line about them having used up all their LOT lot.

All the flights available are on Lufthansa and Air Canada and of course super huge fees for those.

So, what do you think?

ProtonJack

Date example is below.

ANA: Frankfurt to Warsaw return August 15-18 in business class availability shows three LOT flights, LO384 departing and LO381 and LO3885 returning (which is in economy connecting through Katowice)

Aeroplan for the same days. LOT vanishes. Just Lufthansa, Austrian, Adria, Swiss.

It's like this for all LOT flights, dates and city pairs.

Has anyone heard them blame "we used up our allocation" before? I can't imagine Aeroplan gets that many bookings for Lot that they would get locked out. Other than Canada to Poland, which would take care of itself on star alliance inventory automatically by the bookings no longer being available. But if ANA can get them, United can get them, it's an Aeroplan problem.

rankourabu

I think you just answered your own question.
Funny that they've never has issues with LH/OS/TG and other high scamcharge airlines.

The only issues have been with CA, LX, UA, AV, CM and now LO.
All routes that have high scamcharge/AC alternatives presented when doing an online search.

How many people are going to go and look elsewhere and go hey, it's actually available!
And how many are going to trust availability online and give in and pay the scamcharges?

Remember AC reported hundreds of millions of revenue from Aeroplan scamcharges last year.

Altaflyer

Games like these is why there should be more regulation of Airlines and FF programs.

moops380

It appears 0 seats for all LOT flights are availble with aeroplan bookings throughout the whole schedule. Spent some time on the phone discussing this with it either being an "IT glitch" or "we reserve the right to release what we want, we are aeroplan" issue. Would appreciate it if anyone can chime in on how long this has been going on for, or if there is any way for them to fix it more quickly, perhaps if enough people inquire, it may speed that up a bit? A bit messed up they "reserve the right to sell which seats they want to". Not trying to pay an extra $200 to fly lufthansa one way.

w000t

i doubt aeroplan can be pressured to speed things up. just look at AV, they've been unbookable for a long time now

jfacowns

Hi Everyone,

LOT Polish Airlines has not been showing ANY availability on the Aeroplan site for at least 6 weeks. Correct me if I'm wrong, which I very may well be (fairly new at all of this), but you can also use the United MileagePlus site to search for availability as well. There is tons of LOT availability showing through the MiliagePlus site.

Has anyone actually had any success booking LOT as part of a Star Alliance redemption? I'd like to use LOT as part of a Mini-RTW I'm building for my wife and I, can I just call Aeroplan and spoon feed this segment to them stating that it's showing up on other Star Alliance partner sites? If so, can I expect the fairly reasonable charges on LOT that show on United's site to actually be accurate? In other words.. On United's site when I see $40 for a business class LOT flight, is that what Aeroplan is going to charge me, if I can even book it at all

Thanks very much

moops380

I recently booked LOT business with ana points. Surcharges were $60us per tatl sector. As far as aeroplan, not sure the “block” is over yet, until then i doubt they will book it for you if it does not show on aeroplan.com. When i tried to book a aeroplan award i asked the supervisor to book me a ticket from waw to krk and it was impossible, even though my search revealed thousands of available seats on partner search engines. If you are looking to go thru poland on your rtw ticket, consider swiss, sas, or turkish, i had 12 segments on my last mini-rtw and i dont think there is a hard limit.

jfacowns

Moops - Thanks very much for your answer. Makes sense that if Aeroplan does not show it then it's not bookable.

It does however confuse me slightly though. I've read in a few places that you can search other Star Alliance sites, like United, and then call into Aeroplan and request that segment. Perhaps what I read was just simply incorrect ?

If it is doable though, can someone let me know of an example when this would actually work given that booking a LO flight will not? Adria airlines is another that simply does not show on Aeroplan, ever, but does on United's reward site.

Apologies for derailing the thread a bit and thanks again