YYZ-CUN - SE on points July 24
 

Looking for 2 seats on this flight in economy Using Aeropesos.
Not getting the direct flight as SE as an option. { tried priority rewards of course as well}
Tons of tango and up revenue seats available.

Normally , given these details , should seats be available to me on points for the direct flight ??

Thx for feedback.... before I call in

Availability is the same online vs calling in (in this case). I have not seen IKK/Priority Rewards availability differ between online options and calling in.

Should I not have access to a seat in Y Cabin using points based on all the revenue seats available? { I mean as an SE }

In the economy class cabin, technically, all E35K and up members have access to all unsold revenue seats using Priority Rewards.

https://altitude.aircanada.com/status/priority-rewards

Have never seen it work this way though consistently.

IKK for Y rewards only works if the flight isn't oversold (I believe)

I can't imagine that's the problem here if there aren't still Tango fares available. Maybe calling in is the way to handle this.

Looking at 11pm EST on 21 July there are 5 economy seats left for sale via GDS and 14 Rouge Premium. Guessing economy is over sold.

I can't imagine how people associate fares being offered with flights not being oversold.....

The availability on AC.com seems to jive with expertflyer. My money is at least economy is oversold

Didn't I read a while ago that IKK comes out of "R" inventory? Its certainly possible that "R" inventory is depleted without a flight being oversold, is it not?

Or am I out to lunch? I thought forcing IKK to be out of "R" rather than truly being out of positive-space Y was another devaluation they introduced some time along the way....

24-July-2017 from expertflyer:
YYZ-CUN: J9 C9 D9 Z9 P9 R9 Y5 B4 M4 U4 H4 Q3 V2 W1 G0 S0 T0 L0 A0 K0
YUL-CUN: J0 C0 D0 Z0 P0 R0 Y2 B0 M0 U0 H0 Q0 V0 W0 G0 S0 T0 L0 A0 K0
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13F

The direct flight does show up for me, but only under the Market Fare tab for 40,950 miles, or 27,500 with my Aeroplan Diamond discount.
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13F

R space is relevant only if you're looking for a J-cabin redemption.

The OP is looking for 2 seats in Y.

Given that the flight in question is now Y4, it's likely oversold.

Business class comes up though as a non-priority reward (makes sense given R9)

The benefit for SE is that re y ward seats are available for y cabin if y revenue seats are available, correct?

If I go on ac,com to purchase revenue tickets , it will allow me to.
So , shouldn;t the award space be made available to me.

The benefit is that Y seats are available if there is positive space for sale in the cabin, not simply if revenue tickets are for sale. Looking at the availability numbers, it's not hard to assume that the Y cabin is at least physically full, if not oversold.