Jan 8, 2018, 2:58 pm
Last edit by: tcook052
Please note that due to recent updates to site-wide forum best practices eUpgrade credits may only be freely shared but not solicited in any form. Posts asking for credits will be deleted.
This thread isn't meant to serve as a substitute for the trading of airline instruments as those transactions are to be done within the Coupon Connection forum which does require a minimum number of posts & time on FT to be eligible to enter. This thread is meant to freely offer expiring eUpgrade credits to fellow forum members.
tcook052
Air Canada Forum Moderator
This thread isn't meant to serve as a substitute for the trading of airline instruments as those transactions are to be done within the Coupon Connection forum which does require a minimum number of posts & time on FT to be eligible to enter. This thread is meant to freely offer expiring eUpgrade credits to fellow forum members.
tcook052
Air Canada Forum Moderator
Expiring e-upgrade credits!
Feb 4, 2018, 6:11 pm
#106
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Feb 4, 2018, 9:21 pm
#107
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 917
This was a new one for me, does this sound right?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
Feb 4, 2018, 9:31 pm
#108
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
This was a new one for me, does this sound right?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
You cannot do it before then.
Feb 4, 2018, 11:23 pm
#109
Join Date: Jan 2012
Location: St. John's, NL, Canada
Posts: 357
However, my most recent experience was February 2018, and despite the outbound segments dropping off the reservation in 1 day, an upgrade for the return flight 3 days later could not be requested from a second account according to online system and airport agent.
Appreciate other recent experiences that may suggest Cow's comment and my previous observations still apply.
Feb 5, 2018, 7:36 am
#110
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 917
Out of curiosity, does anyone know WHY this is a rule... it seems like it's based on a technical limitation perhaps and not a policy they are trying to enforce?
Feb 5, 2018, 8:16 am
#111
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
This was a new one for me, does this sound right?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
I upgraded my YYZ-FLL using my friend's (also SE) nominee spot with his last few expiring credits he couldn't use.
FLL-YYZ window came available to upgrade, and I tried to use my eUpgrades, but I get a note that "Another eUpgrade account owner has already completed one or more upgrade requests for this itinerary. If you wish to modify an existing upgrade request or make a new one, please contact the other account owner."
Seems odd that I cannot upgrade an itinerary from two different eUp accounts, so I called assuming it was a technical limitation on the site. Agent I talked to said nope, it was policy - even after the first segment is flown, I can't use my eUps if someone else upgraded me on the previous segment.
I asked if he could split the PNR or some other magic, and he said nope, I'm SOL.
Seems odd... is it correct though?
Currently, only one member may sponsor an upgrade per reservation. For instance, if a Super Elite 100K and Prestige 25K member are travelling together on the same booking, it is not possible for the Super Elite 100K member to sponsor an upgrade for the departing flight(s), and for the Prestige 25K member to sponsor an upgrade for the return flight(s).
Feb 5, 2018, 8:21 am
#112
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Yes, agent is correct. It's well documented on the eUpgrade website. Can't answer the question about why, but it's been this way for a number of years. From the website:
Feb 23, 2018, 11:58 am
#113
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,166
I have 10 eUpgrades that will expire on Feb 28, and I do have an open nominee slot - so I'd like to gift them. Send me a PM if you're travelling on or before Feb 28.
My preference would be to upgrade an infrequent traveler (perhaps an elderly parent or relative who's traveling?), and I will also be influenced by whether or not there is R space (it would be frustrating to "waste" the eUpgrades on a waitlist that won't clear - so an R positive upgrade that clears right away would be optimal) ...
But I'm willing to listen to any stories; send me a PM if you know of a good candidate.
My preference would be to upgrade an infrequent traveler (perhaps an elderly parent or relative who's traveling?), and I will also be influenced by whether or not there is R space (it would be frustrating to "waste" the eUpgrades on a waitlist that won't clear - so an R positive upgrade that clears right away would be optimal) ...
But I'm willing to listen to any stories; send me a PM if you know of a good candidate.
Feb 23, 2018, 12:18 pm
#114
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Regarding expiring eUp credits... Does the flight have to be flown before Feb 28th to use 2017 credits? Or can I request an eUpgrade before the 28th for a flight on March 8th, for example, without digging in my 2018 credits?
Feb 23, 2018, 12:53 pm
#115
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Flights need to be taken by Feb 28, 2018....if you try for a flight in March, it will draw from the credits expiring in Feb 2019.
Feb 24, 2018, 10:50 am
#116
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
Feb 25, 2018, 11:45 am
#119
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
I have 10 unused credits left and I can't gift it to anyone. Frustrating. In reality there are tremendous number of credits left on the table each year by all members which benefit AC. It would be nice to be able to bank unused credits for another 12 months. Flight pattern - flying mostly on routes which doesn't offer J and maternity leave are all good reasons to extend the period.
Isn't SE the only one allow to gift and transfer credits to another person?
Isn't SE the only one allow to gift and transfer credits to another person?
Feb 25, 2018, 11:48 am
#120
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
I have 10 unused credits left and I can't gift it to anyone. Frustrating. In reality there are tremendous number of credits left on the table each year by all members which benefit AC. It would be nice to be able to bank unused credits for another 12 months. Flight pattern - flying mostly on routes which doesn't offer J and maternity leave are all good reasons to extend the period.
Isn't SE the only one allow to gift and transfer credits to another person?
Isn't SE the only one allow to gift and transfer credits to another person?