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eupgrade nominee
If an SE nominee (who has no status) who is travelling alone request an upgrade from hkg-yvr. Are they subject to the $750 supplement?
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Originally Posted by cairo604
(Post 23642459)
If an SE nominee (who has no status) who is travelling alone request an upgrade from hkg-yvr. Are they subject to the $750 supplement?
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They are at the bottom of the upgrade list though if it goes to the gate. Much better chance of upgrade if they're in PY as upgrades at the gate go by cabin first, then status.
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Originally Posted by yvr76
(Post 23643140)
much better chance of upgrade if they're in py as upgrades at the gate go by cabin first, then status.
Within 24 hours of departure: If you do not receive an upgrade email confirming your upgrade before you check in, your request will be automatically transferred to the airport standby list. Upgrades on the airport standby list will be processed by taking into account the following: Altitude status level Booking class Time of check-in |
Originally Posted by Lllahim
(Post 23647346)
Where did you get this rule from? The published rule is as follows:
Within 24 hours of departure: If you do not receive an upgrade email confirming your upgrade before you check in, your request will be automatically transferred to the airport standby list. Upgrades on the airport standby list will be processed by taking into account the following: Altitude status level Booking class Time of check-in Upgrades cleared at the airport 1. Cabin - that is to say, the below criteria prioritise PY over Y 2. Altitude status level 3. Fare class 4. Time of check-in Here is the reference to the official policy from Ben http://www.flyertalk.com/forum/air-c...-priority.html |
My (no status) friend was told by an AC phone agent to not bother trying to upgrade via my account as a nominee as he'd have to pay $750 on the TPAC portion. Flight was J7 at T-20 so figured he had a shot at it...but she talked him out of it (and I was in flight on AC7 at the time).
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Originally Posted by Sean Peever
(Post 23647408)
The official policy is actually that all PY clears first before moving on to Y.
Upgrades cleared at the airport 1. Cabin - that is to say, the below criteria prioritise PY over Y 2. Altitude status level 3. Fare class 4. Time of check-in Here is the reference to the official policy from Ben http://www.flyertalk.com/forum/air-c...-priority.html Here is the current published protocol in full not Ben's version: How Upgrade Availability is Determined Between the time of reservation and up to 24 hours prior to departure: When you request an upgrade within your booking window and upgrade space is available, your upgrade will be confirmed at the time of your request. For eligible customers travelling on international flights with a Latitude (booking classes Y and B) or Premium Economy Flexible (booking class O) fare, upgrades are based on the availability of “P” booking class. For eligible customers travelling on North American and Caribbean flights with a Latitude (booking class Y, B) or Premium Economy Flexible fare (booking class O) fare, upgrades are based on the availability of “Z” booking class. For eligible customers travelling on flights to North American, Caribbean and International destinations holding a ticketed reservation in any other eligible fare (e.g. Flex, Premium Economy Lowest), upgrades are based on the availability of “R” booking class. Once an upgrade is confirmed, the flight segment will be confirmed in “R” booking class regardless of what booking class was used to determine availability. All other fare rules (mileage accumulation, fees, etc) will be based on the original purchased fare. Your reservation must be completed and ticketed and you must be within your booking window to request an upgrade. If no seats are available, you will be automatically put on a waiting list for an upgrade. If a Business Class seat becomes available up to 24 hours prior to your flight, upgrades will be assigned as follows: Altitude members holding a reservation with Latitude (Y and B booking class) and/or Premium Economy Flexible (O booking class) fares Altitude members holding a reservation in all other eligible booking classes For members holding the same Altitude status, priority is given to the member holding highest eligible booking classes Time of request For members holding the same Altitude status and eligible booking class, priority is given in order of time of request Within 24 hours of departure: If you do not receive an upgrade email confirming your upgrade before you check in, your request will be automatically transferred to the airport standby list. Upgrades on the airport standby list will be processed by taking into account the following: Altitude status level Booking class Time of check-in 1. The rule at the Airport is clear. The rule before the airport is also clear. 2. Before the gate, priority is not cabin based. If you buy "lowest PY" you do not have advantage over status. Only Fexible PY (O) enjoys that status along with Y and B. |
Originally Posted by Dorian
(Post 23647565)
My (no status) friend was told by an AC phone agent to not bother trying to upgrade via my account as a nominee as he'd have to pay $750 on the TPAC portion. Flight was J7 at T-20 so figured he had a shot at it...but she talked him out of it (and I was in flight on AC7 at the time).
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Originally Posted by Lllahim
(Post 23648038)
Your nominee was wrongly informed. My experience is that they don't pay. I have proof - actually 2. Do you believe what every Agent/concierge says. How many times have you called their attention to the published rules?
LOL. Ya, I'm new around here. |
Originally Posted by Lllahim
(Post 23648022)
2. Before the gate, priority is not cabin based. If you buy "lowest PY" you do not have advantage over status. Only Fexible PY (O) enjoys that status along with Y and B.
He said that at the gate, the upgrade priority is: 1. Cabin 2. Status 3. Fare class 4. Check-in time So a no-status nominee on an N fare will have priority at the gate over a Super Elite on a Y fare. |
Originally Posted by canadiancow
(Post 23651226)
That is not what Ben said.
He said that at the gate, the upgrade priority is: 1. Cabin 2. Status 3. Fare class 4. Check-in time So a no-status nominee on an N fare will have priority at the gate over a Super Elite on a Y fare. 2. The N fare does not appear explicitly in rank order anywhere. Cabin is not a surrogate for N fare. PY priority applies only to O (an expensive fare). Frankly, I don't know why I am arguing this case. Maybe, I get frustrated with arrogant ignorance. |
Originally Posted by Lllahim
(Post 23651506)
1. It does not matter what Ben says. The published rule is the enforceable rule. Read it again. I copied it straight from the web. At the gate, it is status, fare class and check-in. If Ben insists that what you say is the rule, then get him to correct the official published order.
2. The N fare does not appear explicitly in rank order anywhere. Cabin is not a surrogate for N fare. PY priority applies only to O (an expensive fare). Frankly, I don't know why I am arguing this case. Maybe, I get frustrated with arrogant ignorance. |
Originally Posted by Sean Peever
(Post 23651533)
Posted or not that's the design of the ac system. Cabin trumps all else. It's automatically coded into the system and is currently a limitation until a change is made.
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Originally Posted by Dorian
(Post 23648753)
LOL. Ya, I'm new around here.
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Originally Posted by Lllahim
(Post 23651692)
No, you are old here. Why mess with the king of AC7/8. But you got it wrong all the same.
:rolleyes: |
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