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-   -   E-mail for E-tickets (https://www.flyertalk.com/forum/air-canada-aeroplan/14712-e-mail-e-tickets.html)

exAC Feb 15, 2002 6:30 pm

E-mail for E-tickets
 
I doubt that I was the first one to get this.

I just made a booking for next week and the agent asked for my e-mail address. Before we ere finished with the details, my confirmation came by e-mail instead of Fax. She also mentioned that she was doing the ticketing right from there instead of sending it off for someone to do tomorrow.

I forgot to ask what office I was dealing with, but, does the Elite line go anywhere but Montreal?

Andrew Yiu Feb 15, 2002 7:21 pm

Nothing like this as of last week when I made a rev booking with AC...

IsleTraveller Feb 16, 2002 5:57 am

Happened to me in early Jan on a rev ticket - I got an email within minutes. The snail mail copy got to me some time later.

Gazou2002 Feb 16, 2002 7:23 am

This is a new product called instant ticketing. It allows Reservations agents to E-mail an E-Ticket to customers. The document sent thru the E-mail system is not one that is valid for travel but it does show you that the E-Ticket has been issued. This is now only available to Revenue tickets with no launch date set for Aeroplan yet.

After Burner Feb 16, 2002 8:08 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Gazou2002:
This is a new product called instant ticketing. It allows Reservations agents to E-mail an E-Ticket to customers. The document sent thru the E-mail system is not one that is valid for travel ...</font>
What exactly do you mean when you say it is not valid for travel? Isn't the same true of the "official" e-ticket receipt - the one sent by fax?

CPYVR Feb 16, 2002 9:46 am

The emailed receipt is valid for travel only within Canada. It is not yet accepted as a valid document for travel when going to the US or international. These latter two must also be followed up by either a faxed copy or a mailed copy of the receipt.

After Burner Feb 16, 2002 9:59 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CPYVR:
The emailed receipt is valid for travel only within Canada. It is not yet accepted as a valid document for travel when going to the US or international. These latter two must also be followed up by either a faxed copy or a mailed copy of the receipt.</font>
I still don't understand. Accepted by whom? I've travelled on e-tickets 100+ times and I've never once been asked to produce the paper receipt. What makes it a "valid" document? It has to be faxed? You mean I could print my e-mail message and then fax it to myself and it becomes valid?

exAC Feb 16, 2002 11:26 am

Ok I understand now. The hold-up on the legality of these documents has always been the customs and immigration people. The faxed receipts were a problem with the border people when they first came out also and many people had trouble until Canada Customs and INS people got acquainted with e-tix.

I was wondering since I have to turn the laptop on a Security, if now I also have to switch it on at checkin and at the bording point just to show the receipt http://www.flyertalk.com/forum/biggrin.gif .

Andrew Yiu Mar 4, 2002 2:54 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">E-Ticket Keeps Getting Better - Receipts Now E-mailed. Customers have a new delivery option for their E-Ticket itinerary and receipt. Formerly mailed, faxed or picked up at the airport, these documents can now be e-mailed instantly to any e-mail address. While the e-mail is considered a legal travel document in Canada, customers travelling to the US and other international destinations will also be required to provide a paper copy - mail, fax or airport pick-up. This improvement is part of a larger product called Instant E-Ticket that also allows Reservation agents to debit a customer's credit card and issue the ET while they are still on the phone! The next phase will enable agents to make pricing changes and issue refunds.</font>


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