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AC Waitlist Protocol
Is there a clear and transparent and logical way AC approches the upgrade waitlist? Or am I dreaming?
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AHHH ha ha ha ha ha ha ha!
WAKE UP, WAKE UP! :) |
this is what I was afraid of....
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In all seriousness, there is not. I view the lack of transparency and consistency in processing upgrades as a serious failure on the part of Air Canada.
For me, the worst is the "gate wait" where you have no idea whether to board first (in order to secure overhead bin space) or to hang around at the gate to see if your upgrade clears. You can try to ask but I find it stressful and inconsistent. Another issue for me (which I accept is not directly related to your question) is the fact that the system will not offer an LMU for purchase at check-in where you're on the upgrade waitlist. If I can see the flight is full-ish I'd like the option of being able to decide which "currency" to use, cash or eUps. |
It's pretty clear (albeit all from the experience of those on here) and has been written about several times:
1) Revenue tickets before award tickets; within that: 2) By status tier (SEs before E75s, then E50s, etc); within each tier: 3) By fare class (higher fare class goes first) So all SEs will be cleared before they go to E75s. SEs will be cleared in order of the fare class they purchased (Y, then B, then M, etc). Once all SEs are accommodated, they'll start the E75s, and again clear them in order of fare class. Then they do the E50s, etc, etc. Only after all revenue tickets have been dealt with will they consider SEs on award tickets. The only complicating factor involves itineraries that start somewhere other than the point of departure of the flight we're considering. There's some element whereby people can be upgraded based on having started their journey earlier, but it's unclear how that works. |
This is upgrade waitlist, not standby waitlist, correct?
Also, does this logic apply to op-ups too (after all e-Ups are cleared of course)? |
Originally Posted by krayZpaving
(Post 20682182)
It's pretty clear (albeit all from the experience of those on here) and has been written about several times:
1) Revenue tickets before award tickets; within that: 2) By status tier (SEs before E75s, then E50s, etc); within each tier: 3) By fare class (higher fare class goes first) So all SEs will be cleared before they go to E75s. SEs will be cleared in order of the fare class they purchased (Y, then B, then M, etc). Once all SEs are accommodated, they'll start the E75s, and again clear them in order of fare class. Then they do the E50s, etc, etc. Only after all revenue tickets have been dealt with will they consider SEs on award tickets. The only complicating factor involves itineraries that start somewhere other than the point of departure of the flight we're considering. There's some element whereby people can be upgraded based on having started their journey earlier, but it's unclear how that works. Unclear if OLCI comes into play anymore. |
Originally Posted by krayZpaving
(Post 20682182)
It's pretty clear (albeit all from the experience of those on here) and has been written about several times:
1) Revenue tickets before award tickets; within that: 2) By status tier (SEs before E75s, then E50s, etc); within each tier: 3) By fare class (higher fare class goes first) So all SEs will be cleared before they go to E75s. SEs will be cleared in order of the fare class they purchased (Y, then B, then M, etc). Once all SEs are accommodated, they'll start the E75s, and again clear them in order of fare class. Then they do the E50s, etc, etc. Only after all revenue tickets have been dealt with will they consider SEs on award tickets. The only complicating factor involves itineraries that start somewhere other than the point of departure of the flight we're considering. There's some element whereby people can be upgraded based on having started their journey earlier, but it's unclear how that works. |
Funny though, I like certain seats in J, so if I do not get my J seat seven days out, I skip it all together now.
On my flight Pass to YVR this weekend I was upgraded seven days out great got the seat I wanted, coming home waitlisted so I said nah, one hour flight, sit in my nice seat in the back :D |
Originally Posted by krayZpaving
(Post 20682182)
It's pretty clear (albeit all from the experience of those on here) and has been written about several times:
1) Revenue tickets before award tickets; within that: 2) By status tier (SEs before E75s, then E50s, etc); within each tier: 3) By fare class (higher fare class goes first) So all SEs will be cleared before they go to E75s. SEs will be cleared in order of the fare class they purchased (Y, then B, then M, etc). Once all SEs are accommodated, they'll start the E75s, and again clear them in order of fare class. Then they do the E50s, etc, etc. Only after all revenue tickets have been dealt with will they consider SEs on award tickets. The only complicating factor involves itineraries that start somewhere other than the point of departure of the flight we're considering. There's some element whereby people can be upgraded based on having started their journey earlier, but it's unclear how that works. If it was this clear cut, it would be very easy for a GA to tell you your probability of clearing or whether you should just pre-board... |
Originally Posted by yvr76
(Post 20682284)
4) If same fare class, time of upgrade request ?
Unclear if OLCI comes into play anymore. |
Originally Posted by canadiancow
(Post 20682411)
Don't forget the anecdotal evidence that a connecting P25K has priority over an originating S100K...
Nominees are cleared after status passengers EVEN if the nominees have their own status! This could explain the issue noted above where an SE is trumped by a no status passenger. If the SE was nominated by an E50, a no status passenger nominiated by an SE will actually get it before the SE. I confirmed this with the concierges, and experimentally. |
Originally Posted by YULforever
(Post 20682566)
AND
Nominees are cleared after status passengers EVEN if the nominees have their own status! This could explain the issue noted above where an SE is trumped by a no status passenger. If the SE was nominated by an E50, a no status passenger nominiated by an SE will actually get it before the SE. I confirmed this with the concierges, and experimentally. So any SE wanna nomiate me (a lowley E35) for AC115 on May 9th ;). LOL |
Originally Posted by danapop
(Post 20682614)
Interesting....
So any SE wanna nomiate me (a lowley E35) for AC115 on May 9th ;). LOL Makes my head spin |
Originally Posted by YULforever
(Post 20682566)
AND
Nominees are cleared after status passengers EVEN if the nominees have their own status! This could explain the issue noted above where an SE is trumped by a no status passenger. If the SE was nominated by an E50, a no status passenger nominiated by an SE will actually get it before the SE. I confirmed this with the concierges, and experimentally. And under what means does a no status, non-nominated passenger request an upgrade? S/he should not have any eUp credits, correct? This thread just got 1000x more confusing. |
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