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-   -   Problems with WiFi (https://www.flyertalk.com/forum/aer-lingus-aerclub/1974334-problems-wifi.html)

Dambus Jun 17, 2019 1:59 am
Problems with WiFi
 
Last few flights seem to have had an issue with WiFi stability and speed.

Cabin crew specifically announced this on a couple of flights last week as an advisory to anyone intending to purchase access. “Works over land but not over water” was the summary.

ROKNA Jun 17, 2019 3:27 am
EI uses a satellite system so it shouldn't matter if you are over land or water

The higher north you go (SEA/LAX/SFO) the coverage gets spotty

That said its rarely fast and normally struggles beyond basic web browsing

blagger Jun 17, 2019 11:47 am
Intelsat had a satellite failure in April which has reduced coverage for the immediate future.

Danash Jun 19, 2019 7:46 am
Originally Posted by Dambus (Post 31210287)
Last few flights seem to have had an issue with WiFi stability and speed.

Cabin crew specifically announced this on a couple of flights last week as an advisory to anyone intending to purchase access. “Works over land but not over water” was the summary.
I have had several US flights recently and the WIFI is unusable. You would be lucky to get a WhatsApp message in. Really really poor.

trustno1 Jun 22, 2019 6:10 am
Travelled business class return in May to NYC. WiFi not working both ways. Submitted a complaint. Received a €100 e-voucher from EI.


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