Problems with WiFi

Old Jun 17, 19, 1:59 am
  #1  
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Problems with WiFi

Last few flights seem to have had an issue with WiFi stability and speed.

Cabin crew specifically announced this on a couple of flights last week as an advisory to anyone intending to purchase access. “Works over land but not over water” was the summary.
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Old Jun 17, 19, 3:27 am
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EI uses a satellite system so it shouldn't matter if you are over land or water

The higher north you go (SEA/LAX/SFO) the coverage gets spotty

That said its rarely fast and normally struggles beyond basic web browsing
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Old Jun 17, 19, 11:47 am
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Intelsat had a satellite failure in April which has reduced coverage for the immediate future.
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Old Jun 19, 19, 7:46 am
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Originally Posted by Dambus View Post
Last few flights seem to have had an issue with WiFi stability and speed.

Cabin crew specifically announced this on a couple of flights last week as an advisory to anyone intending to purchase access. “Works over land but not over water” was the summary.
I have had several US flights recently and the WIFI is unusable. You would be lucky to get a WhatsApp message in. Really really poor.
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Old Jun 22, 19, 6:10 am
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Travelled business class return in May to NYC. WiFi not working both ways. Submitted a complaint. Received a €100 e-voucher from EI.
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