Companion Ticket
Dec 12, 2017, 4:32 am
#1
Original Poster
Join Date: Aug 2007
Programs: AA Gold, 1MM, Marriott Titanium, Hilton Gold, EI Concierge
Posts: 307
Companion Ticket
First time Concierge looking to use the Companion ticket for a US trip next year for Mrs D. I have a conference in Dallas and she will join me at the weekend for a two week holiday in the US. Can I use the companion ticket for her outbound flight if I am not travelling with her ? We will return together from LAX.
Anyone have luck upgrading Companion tickets with the 4 free upgrades ?
Anyone have luck upgrading Companion tickets with the 4 free upgrades ?
Dec 12, 2017, 7:55 am
#2
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
Pick up the phone and call the magic number and ask, simple as that
Normally they are very flexible upgrade companion to biz should be possible but by definition the companion has to be on the same flight as you
Normally they are very flexible upgrade companion to biz should be possible but by definition the companion has to be on the same flight as you
Dec 12, 2017, 1:22 pm
#3
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 409
I have combined the companion ticket with the 4 upgrade vouchers. Next Aug I booked a saver fare for me to IAD and then used the companion ticket for my wife. Then used the 4 upgrades to stick us at the pointy end there and back. The staff on the magic Concierge number couldn’t have been more helpful. The only sting in the tail was the taxes and charges on the companion ticket. On my saver fare these amounted to €100 approx. On my wife’s companion ticket these were €350 approx. A complete rip off if you ask me but nothing that the Concierge staff can do anything about.
Dec 13, 2017, 5:17 am
#4
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
First time Concierge looking to use the Companion ticket for a US trip next year for Mrs D. I have a conference in Dallas and she will join me at the weekend for a two week holiday in the US. Can I use the companion ticket for her outbound flight if I am not travelling with her ? We will return together from LAX.
Anyone have luck upgrading Companion tickets with the 4 free upgrades ?
Anyone have luck upgrading Companion tickets with the 4 free upgrades ?
Dec 13, 2017, 7:09 am
#5
Join Date: Jan 2006
Location: DUB
Programs: Marriott Plat Life, EI Concierge, BA Silver
Posts: 73
Back in GC days - I annually did the Companion + 4 U/G and it was never a problem for the other half to travel on one of the legs solo - as long as the route was the same and at least one leg together - Good Luck and pls report back.
Dec 14, 2017, 2:37 am
#6
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Interesting, I did ask for this once (about 4 years ago) and was told it was not possible on the outbound leg but they could sort things out on the inbound. Great if they are more flexible!
Dec 20, 2017, 6:24 pm
#7
Join Date: Sep 2009
Posts: 10
I have combined the companion ticket with the 4 upgrade vouchers. Next Aug I booked a saver fare for me to IAD and then used the companion ticket for my wife. Then used the 4 upgrades to stick us at the pointy end there and back. The staff on the magic Concierge number couldn’t have been more helpful. The only sting in the tail was the taxes and charges on the companion ticket. On my saver fare these amounted to €100 approx. On my wife’s companion ticket these were €350 approx. A complete rip off if you ask me but nothing that the Concierge staff can do anything about.
"You may book your companion ticket based on the original economy ticket that you have purchased. Unfortunately it would not be possible to avail of your complimentary upgrades on your companion ticket as per the terms and conditions it is not possible to avail of these rewards in conjunction with your companion ticket"
Dec 21, 2017, 2:41 am
#8
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Rules are rules but occasionally, as in all things, certain staff members/agents may have a certain degree of discretion, or even a propensity, to go a little further than is required. People may even have had rules bent for them without the passenger realising that this was the case.
Not advocating that everyone rings up, tries to sweet-talk an agent or cajole them into bending the rules - but some of the posters here probably have a track record with the airline and may be familiar to the staff working in GC (as it was; no idea how Aer Club is handled, whether any of the old staff are still there, or whether it's all handled now by faceless "Avios" people).
Not advocating that everyone rings up, tries to sweet-talk an agent or cajole them into bending the rules - but some of the posters here probably have a track record with the airline and may be familiar to the staff working in GC (as it was; no idea how Aer Club is handled, whether any of the old staff are still there, or whether it's all handled now by faceless "Avios" people).
Jan 15, 2018, 8:55 am
#10
Join Date: Mar 2013
Posts: 20
Apologies if this is a bit complicated.
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
Jan 15, 2018, 1:25 pm
#11
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 934
Apologies if this is a bit complicated.
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
Jan 15, 2018, 1:32 pm
#12
Join Date: Nov 2006
Posts: 665
Apologies if this is a bit complicated.
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
I have one one concierge account with the companion ticket still available. On a second account and will be concierge in about 6 weeks.
So my plan was to buy 2 tickets to MCO and use the companion ticket on my first account.
Then use the platinum upgrade on second account and once I’m concierge use the 4 additional one.
am I going to run into issues using 2 accounts to upgrade?
Jan 29, 2019, 8:07 am
#13
Suspended
Join Date: Jan 2019
Programs: AerClub
Posts: 1
T&Cs say :
Companion ticket
- Receive one return companion ticket to bring a companion with you on your journey. First book your Aer Lingus ticketed and operated flights. Then request your companion ticket by emailing your flight details or calling the number on the back of your Concierge card.
Subject to availability, the companion ticket will be issued in the same fare class as the fare paid for by the Concierge member. For example, if the Concierge member buys a business class ticket, the companion will be booked in business class. This is a discounted fare so taxes, fees and charges apply and cannot be used in conjunction with other AerClub benefits eg complimentary upgrades.
Jan 31, 2019, 4:20 pm
#14
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 409
I had upgraded companion tickets in the past but it all changed in Oct 2018. They wouldn’t allow me to do it even though I had used an upgraded companion ticket in Aug 2018. The other thing that got my goat was that in the past I could enquire about a particular flight and ask if upgrades were available. Therefore you knew when you were booking that you would get your biz seat. Last time I tried this I was told to book the Econ seats and then they would check if upgrades were available. If they weren’t I was promised a refund. What a pile of poo. EI are treating Conc pax badly and I’m thinking of mixing my flights this year between LH, FR and EI whereas in the past I was solely Aer Lingus. Believe it when I tell you that EI have increased their prices on the FRA route. Last summer I paid an average of €142 per return flight. This summer it is working out at nearer €200. Aer Lingus are more expensive than LH. Low cost carrier my whole.