Changing Golight to Flex
Dec 14, 2017, 6:27 pm
#1
Original Poster
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
Changing Golight to Flex
Is it possible to change Golight fare to Flex after the purchase? If possible, what would the fee be? Thanks
Dec 15, 2017, 11:54 am
#3
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Dec 15, 2017, 7:41 pm
#5
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
That is 70 € plus fare difference? I don't remember having paid that much, but you may indeed be right. I remember a) this being doable and b) not very expensive...
Dec 16, 2017, 5:45 am
#6
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
It depends on the flight length. The price difference (at same fare) between goLight and Flex is anywhere between 15 (?) and 45 (?) euro. So I would expect that the costs would be:
- Price difference between GoLight and Flex (15 to 45 euro)
- Fare difference (if any, may be possible to stay within same fare even if already sold out?)
- Call centre fee (20 Euro)
- Price difference between GoLight and Flex (15 to 45 euro)
- Fare difference (if any, may be possible to stay within same fare even if already sold out?)
- Call centre fee (20 Euro)
Jan 5, 2018, 11:16 pm
#7
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
Jan 6, 2018, 12:34 am
#8
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
I called two separate Aegean agents today and tried to upgrade two different Go Light tickets to Flex. Both agents informed me that this was strictly not allowed as GL tickets have limited change capabilities.
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
Last edited by Knobbgb; Jan 6, 2018 at 12:42 am
Jan 6, 2018, 2:25 am
#9
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Yes, but a GoLight ticket is also flexible, so there is no need to buy new tickets. Its just not flexible for free. The only difference with Flex is that there is no ~60 euro penalty to change flights.
However in that way it also makes sense to not allow the 'upgrade', as the fare difference between GoLight and Flex is less than the 60 euro change fee. And like you said, somebody requesting this change is very likely to want to change the ticket.
However in that way it also makes sense to not allow the 'upgrade', as the fare difference between GoLight and Flex is less than the 60 euro change fee. And like you said, somebody requesting this change is very likely to want to change the ticket.
Jan 6, 2018, 7:08 am
#10
Join Date: Nov 2016
Programs: A3*G
Posts: 42
I called two separate Aegean agents today and tried to upgrade two different Go Light tickets to Flex. Both agents informed me that this was strictly not allowed as GL tickets have limited change capabilities.
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
They told me exactly the same: "GL tickets have limited change capabilities. Unfortunately this can't be done"
Jan 6, 2018, 12:21 pm
#11
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
Reading you people's latest posts, I must say that A3 changed their rules during last year or so. It wouldn't be the first time. So be it then, one more reason to check well the details of one's booking before finalizing it!
PS @ knobbgb: Feel free to write what you want next time, I don't bite, you know...
PS @ knobbgb: Feel free to write what you want next time, I don't bite, you know...
Jan 6, 2018, 1:27 pm
#12
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
I called two separate Aegean agents today and tried to upgrade two different Go Light tickets to Flex. Both agents informed me that this was strictly not allowed as GL tickets have limited change capabilities.
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
Could you please share with me your secret to success? Is it speaking Greek or perhaps Hellenic charm? Whatever the case, it is very important that information posted on Flyertalk is accurate and up-to-date. Could someone else try to do such an upgrade and report on the results - it should be done with an actual existing booking!
If that was the case, there would be no point in offering tickets with different conditions. Otherwise - as you appear to wish to do now - any cheap, non-refundable ticket could be "upsold" to a flexible ticket, and once this is done, could then be cancelled in full without penalty. This would be a mechanism to override the conditions of the ticket bought originally. As such, there would be no point for airlines to sell anything other than fully-flex tickets.
Jan 6, 2018, 10:57 pm
#13
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
You simply CANNOT change your ticket like that.
If that was the case, there would be no point in offering tickets with different conditions. Otherwise - as you appear to wish to do now - any cheap, non-refundable ticket could be "upsold" to a flexible ticket, and once this is done, could then be cancelled in full without penalty. This would be a mechanism to override the conditions of the ticket bought originally. As such, there would be no point for airlines to sell anything other than fully-flex tickets.
If that was the case, there would be no point in offering tickets with different conditions. Otherwise - as you appear to wish to do now - any cheap, non-refundable ticket could be "upsold" to a flexible ticket, and once this is done, could then be cancelled in full without penalty. This would be a mechanism to override the conditions of the ticket bought originally. As such, there would be no point for airlines to sell anything other than fully-flex tickets.
Jan 7, 2018, 3:13 am
#14
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Greek charm worked fine in the good old Olympic Days, not anymore with Aegean! Tried once changing to an earlier Aegean flight out of HER to ATH after showing up at the airport earlier than expected, was asked for a lot of money so just waited!
Jan 7, 2018, 5:46 am
#15
Join Date: Nov 2015
Programs: A3*G
Posts: 128
You simply CANNOT change your ticket like that.
If that was the case, there would be no point in offering tickets with different conditions. Otherwise - as you appear to wish to do now - any cheap, non-refundable ticket could be "upsold" to a flexible ticket, and once this is done, could then be cancelled in full without penalty. This would be a mechanism to override the conditions of the ticket bought originally. As such, there would be no point for airlines to sell anything other than fully-flex tickets.
If that was the case, there would be no point in offering tickets with different conditions. Otherwise - as you appear to wish to do now - any cheap, non-refundable ticket could be "upsold" to a flexible ticket, and once this is done, could then be cancelled in full without penalty. This would be a mechanism to override the conditions of the ticket bought originally. As such, there would be no point for airlines to sell anything other than fully-flex tickets.
Also, a flex ticket can not be cancelled free of charge (please look up the fee yourself), it can only be changed free of charge to another date.